I stayed here for one night on my way to visit Niagara Falls. Let me start off by saying this hotel is beautiful. The architecture is so nice and the staff was very friendly. One thing though that disappointed me was that there are several hidden fees that you have to watch out for. We walked into our room and two bottles of water were sitting on the desk. I was a little thirsty so I picked one of the bottles up to drink it, then looked at the tag around it. It cost $2.99. There was no way I was paying for that so I put it down. Then I opened my laptop to check my Email as I had been traveling all day and was not able to access it. The wireless internet cost $9.99 a day. So I couldn't even use the internet. Even the cheapest hotels now give you free internet access. On top of all these fees, it costs $12.99 to park in a crowded parking garage. And watch out for what elevator you take up from the garage. We ended up in an office in the same building and the security came out and had to give us directions.
- Official Description (provided by the hotel):
- Springfield's largest hotel, The Sheraton Springfield Monarch Place Hotel is conveniently located in the heart of the city, just minutes away from several of Springfield's attractions. ... more less
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- Also Known As:
- Sheraton Springfield At Monarch Place Hotel Springfield
- Sheraton Monarch Place
- Springfield Sheraton