We stayed with several friends for a four day weekend convention in nearby Amherst. While this Sheraton isn't quite up to the Deluxe, high-end luxury at other Sheratons, it's a great place nonetheless. Our rooms were clean, the beds were comfy, and the service from the Maids to the Front Desk Staff and everyone else was exceptional. Some of the furnishings, like the desk and chest, were a bit worn, and the carpet was just beginning to show its age, but they were still good. The triangle shaped atrium was really nice, but it needed something to set it apart. Perhaps some green plants or flowers hanging down from the sides would give a more luxurious look.
I accidently left my iPhone charger and data cord in my room. I called them from home on Monday afternoon. They had it in Lost and Found and shipped it right out to me. I got it on Tuesday. Is that great service, or what?!
The Sheraton is located in a convenient location downtown, across the street from the Marriott, and right off Route 91.
Their only major shortcoming is the small, one level, basement garage. This serves not only the Hotel, but the businesses in the Commercial building attached. It's not nearly big enough. Its saving grace is that they will validate parking in the lot directing across the street, which is located below the highway. Parking is $11.95 per day. For the currently seemingly barren downtown Springfield, it's a bit steep. However, we got in Convention rate of $5.00 day, which again, includes the lot across the street, which we had to park in one night. That was not a bad deal at all.
Side Note: You can almost walk to the nearby Basketball Hall of Fame, which also has a ton of restaurants as well.
In summary, it's a great hotel, with a super staff and amenities.
- Official Description (provided by the hotel):
- Springfield's largest hotel, The Sheraton Springfield Monarch Place Hotel is conveniently located in the heart of the city, just minutes away from several of Springfield's attractions. ... more less
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- Also Known As:
- Sheraton Springfield At Monarch Place Hotel Springfield
- Sheraton Monarch Place
- Springfield Sheraton