Dear General Manager- I just spoke with someone at your hotel to confirm a reservation- her attitude could not have been worse! When I asked to confirm whether or not they had two double beds- I got a sigh as a response as though I'm some sort of idiot for not realizing that you're not able to confirm such a request. At any other hotel I have ever stayed at, I have been able to confirm that I'll have 2 beds. Please teach your reservation employees some basic Customer Service skils. I'm still staying at your hotel next week and I hope that experience is much better than todays!
- Official Description (provided by the hotel):
- Springfield's largest hotel, The Sheraton Springfield Monarch Place Hotel is conveniently located in the heart of the city, just minutes away from several of Springfield's attractions. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Starwood, Orbitz, Priceline, Tingo, Hotels.com, Despegar.com, BookingOdigeoWL, Venere, Agoda and Otel so you can book your Sheraton Springfield at Monarch Place reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Sheraton Springfield At Monarch Place Hotel Springfield
- Sheraton Monarch Place
- Springfield Sheraton