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“Clean and comfortable” 3 of 5 stars
Review of Springfield Marriott

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Springfield Marriott
3.5 of 5 Hotel   |   2 Boland Way, Springfield, MA 01115   |  
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Ranked #4 of 6 Hotels in Springfield
Cleveland, Ohio
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“Clean and comfortable”
3 of 5 stars Reviewed August 2, 2011

Parking costs an extra $14 per day, but the garage is attached to the hotel with direct access to the lobby. In-room wifi costs extra too, but the business center is free with free printers (there are only two computers). This place is nothing fancy, but it's clean and safe and easy to get to.

  • Stayed July 2011, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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193 reviews from our community

Traveler rating
    43
    89
    41
    17
    3
See reviews for
52
28
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
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  • English first
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English first
Williamstown, Massachusetts
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 28, 2011

My husband and I recently stayed at this hotel because he was having surgery in Springfield, MA. It is a very nice facility overall, and, from all I can gather, one of the best choices in the area. The lobby is large and well-appointed and the staff helpful and pleasant. Although there were two very large groups staying at the hotel at the time that we were, the hotel did not seem undone by these crowds, and we certainly did not have any trouble with hall noise or long queues for service. The rooms are a bit tired and outdated but certainly adequate, and the beds quite comfortable. The bathroom in our room was quite small, but it was fine and nice to have the basin in an anteroom outside of the actual bathroom. The best feature of this hotel, however, is their restaurant--Currents. We have traveled extensively and know fine food, and I must say that the cuisine at Currents is some of the best we've ever had! Really! If we have to stay in Springfield again, I'll be sure to book us at this hotel.

  • Stayed July 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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nymetfan
Top Contributor
74 reviews 74 reviews
34 hotel reviews
Reviews in 38 cities Reviews in 38 cities
73 helpful votes 73 helpful votes
5 of 5 stars Reviewed July 25, 2011

Excellent hotel
* Friendly staff , especially at the front desk
* Quiet, very comfortable and clean room.
* Excellent Fitness Room and clean pool area
* Nice Pub, reasonable prices
* Good breakfast buffet although a bit pricey,
* 2 blocks from Mass Mutual Center

One negative.... $14.00 a day to park the car,

  • Stayed July 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Huntington Beach, CA
Top Contributor
90 reviews 90 reviews
80 hotel reviews
Reviews in 70 cities Reviews in 70 cities
470 helpful votes 470 helpful votes
4 of 5 stars Reviewed June 28, 2011

June 20, 2011 – Traveling for business, I had the opportunity to spend another night at the Marriott in Springfield Massachusetts. The hotel is located adjacent to I91 at Tower Square in downtown Springfield.

Check in was fast, even by Marriott standards. Giving my name I was handed a packet with my room key and asked if I needed any assistance, which I did not. The whole process took about 15 seconds!

My room was 1111 which was a city view room and quieter than even number rooms which face Interstate 91. This was probably my 20th stay at this hotel, but the first in about five years. I was here on 9/11 so the Springfield Marriott has some special memories for me.

Since my last stay, the only change that I could notice was the change to flat screen TV’s. I was happy to see that there was high definition programming too. In the armoire where the TV used to be located were a small refrigerator and a coffee maker. Next to the TV was Marriott’s plug-in panel which is great if you want to connect your computer and use the TV as a large monitor.

The decor of my room was contemporary and everything was very functional and comfortable. The room was perfectly clean when I arrived and everything was in good working order.

The room had a two-level desk with good lighting and a very comfortable office-style chair. There were multiple outlets on the base of the desk lamp. I used the hotel provided ibahn internet service. Internet speed was acceptable and connected easily to my company’s VPN.

The bed was firm and very comfortable. Nightstands on both sides of the bed had lamps, but I had to move the night stands out from the wall to access the electrical outlets. Pillows and linens were all excellent quality. My room was perfectly quite and I slept very well.

I had breakfast in the 16th floor concierge lounge. Scrambled eggs and ham were offered hot and there was a large variety of continental breakfast items. The coffee was very good!

Service at the hotel was excellent. Everyone that I came in contact with was friendly and helpful. I can recommend the Springfield Marriott and think it is the best hotel in Springfield.

  • Stayed June 2011, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ann Arbor, Michigan
Senior Contributor
49 reviews 49 reviews
10 hotel reviews
Reviews in 25 cities Reviews in 25 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed June 9, 2011

We had a very nice time. We pulled in about 11:00 PM and were greeted by a young bellman that took our luggage from our car up to our room. the room was very nice and was equipped with a television on top of a cabinet, refrigerator(that was inside the cabinet), a desk, phone, high speed wireless internet, 2 queen beds, a clock/radio unit, AC/heating unit, a standard bathroom with a bath/shower unit, a fire alarm/strobe device and a smoke detector. In the morning, we ate at Currents Restaurant And Bar which is located in the lobby. Also in the morning, we had a great view of downtown. if your in springfield, this hotel is for you.

  • Stayed May 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minneapolis
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 30, 2011

Very nice, clean rooms. Very small outside pool (don't let the website picture fool you). Claims to have high-speed internet but they do not (less than 1.0 Mbps - this is not high-speed!!). Friendly staff and good breakfast choices.

  • Stayed March 2011, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Connecticut
Senior Contributor
37 reviews 37 reviews
20 hotel reviews
Reviews in 27 cities Reviews in 27 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed January 31, 2011

I stayed at this hotel during one of the many blizzards this year. The check in was quick and friendly. Room was a little small but clean and comfortable. Sports bar was great and u enjoyed pool. The breakfast buffet was a little pricy but tasty. All staff members seemed very friendly and helpful. The only downside is paying to park yhe car. I would deff stay here again.

  • Stayed January 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Springfield Marriott

Address: 2 Boland Way, Springfield, MA 01115
Location: United States > Massachusetts > Springfield
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 6 Hotels in Springfield
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Springfield Marriott 3.5*
Number of rooms: 262
Official Description (provided by the hotel):
The Springfield Marriott hotel, near I-91 and I-90, is ideal for family vacations, business trips, and leisure travel. This Springfield, MA hotel is located near the Basketball Hall of Fame, Six Flags New England, the Dr. Seuss Memorial, the MassMutual Center, and other attractions. As the premier downtown Springfield, MA hotel, the Springfield Marriott offers 11,000 sq ft of newly renovated meeting space that is perfect for business, weddings, and social events of any size. ... more   less 
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Also Known As:
Marriott Springfield Hotel Springfield

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