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“Great choice for family or business stay” 4 of 5 stars
Review of Hilton Garden Inn Springfield

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Hilton Garden Inn Springfield
3.0 of 5 Hotel   |   800 Hall of Fame Avenue, Springfield, MA 01115   |  
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Basketball Hall of Fame
Ranked #2 of 7 Hotels in Springfield
Certificate of Excellence 2014
Boston, Massachusetts
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Great choice for family or business stay”
4 of 5 stars Reviewed September 9, 2013

I felt the rate was a tad high compared to other options in area but SO happy I chose this hotel. It's convenient to Six Flags, Basketball Hall of Fame, and has an UNO restaurant on property. After a long, 100 degree day at Six Flags waterpark we were exhausted and hungry. Checked in here and very happy to learn that Uno provides room service! My sons were thrilled with the cool nighttime view of the Basketball Hall of Fame from our room window. The hotel felt safe, was super clean, front desk staff and the breakfast area staff all very pleasant. The only drawback is the beds!! We all three thought the beds were uncomfortable. However, we do plan to stay here next time we are in Springfield area. For sure the best choice around.

Room Tip: Ask for a room on top floor and facing the Basketball Hall of Fame.
See more room tips
  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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355 reviews from our community

Traveler rating
    172
    111
    38
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    14
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131
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Penn Yan, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 8, 2013

I've stayed at different Hilton Hotels over the years. This was my first time at a Hilton Garden Inn. This hotel was just perfect. Good location, easy access and good value. Staff went out of their way to ensure a good experience.

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Littleton
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 7, 2013

All staff we encountered - Front desk, restaurant, room service, and others - were very pleasant and accommodating. All needs met. Friendly service throughout stay. Good location for our needs as well.

  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Townsend, MA
Top Contributor
95 reviews 95 reviews
23 hotel reviews
Reviews in 35 cities Reviews in 35 cities
85 helpful votes 85 helpful votes
5 of 5 stars Reviewed September 3, 2013

Stayed on business and had a great king room with fridge and micro. The bed was adjustable for hardness/softness. Lots of room and great pressure. Front of the house facing the BBall Hall of Fame was loud in the evenings.
Good, inexpensive breakfast.

  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Morrisonville, New York
Contributor
11 reviews 11 reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 3, 2013

For work in the area, I stayed at this property for three weeks. What a great experience! The lobby was bright and well maintained. The front desk staff was helpful with an need I had. One maintenance issue came up with my room - I notified them in the morning as I left, and when I came back at noon - problem solved! I would recommend this hotel to anyone.

Room Tip: High floors have less noise.
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  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 3, 2013

We were pleasantly surprised when we arrived over Labor Day weekend to find this gem of a hotel that is centrally located adjacent to downtown Springfield. The hotel had free parking and shared a parking lot with the NBA Hall Of Fame. The facility itself was modern and fresh in appearance. The staff was friendly and attentive to our needs. Our room was a 2 queen bed room affair that was quite spacious and immaculately clean! We enjoyed the breakfast buffet served in the lobby and especially the fact that it was available from 7AM to noon each day. We were able to walk to a number of restaurants and noticed that "room service meals" were being provided to other guests by adjacent restaurants! Having stayed at other hotels in Springfield in the past, this hotel will be our hotel of choice in this city on future trips.
Calvin & Julianne LaMar
Grand Island, NY

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Joseph, Missouri
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 2, 2013

We went to Springfield Hilton Garden Inn for Labor Day weekend to go to museums in town and we bought a package deal to hotel. They had a deal for room, breakfast and tickets all for a great price. Breakfast good and was buffet with cook to order if you choose. Also, pool was nice and had whirlpool too. Convenient location right next UNO restaurant and basketball hall of fame all in same parking lot!

  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Springfield

Address: 800 Hall of Fame Avenue, Springfield, MA 01115
Phone Number:
Location: United States > Massachusetts > Springfield
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 7 Hotels in Springfield
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Springfield 3*
Number of rooms: 143
Reservation Options:
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Also Known As:
Hilton Garden Inn Springfield Hotel Springfield
Springfield Hilton Garden Inn
Hilton Springfield

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