My husband and I stay at bed and breakfasts fairly regularly. Unfortunately, I was busy and waited too late to attempt to make reservations for the celebration of our 12th wedding anniversary in October 2012. The last time we had stayed at the Victorian Inn in Luray, Virginia was close to ten years ago, but we had had a good experience, so I checked to see if they had any availability. They had multiple openings, which should have been the first indicator that something was wrong...The Victorian Inn is under new management. The previous owner, Debra, and her husband, who was the chef, are renting the inn to Marcus, who is in the process of trying to buy it. Marcus seems nice enough but is creepy. He continued to make highly inappropriate, suggestive comments throughout the weekend. Other issues included:
* We were told they still offered afternoon tea/baked goods upon arrival. They didn't.
* They advertise that they have fireplaces, but they are just decorative.
* They didn't have our reservations listed for dinner. Food was mediocre. Drinks were seldom refilled. Service was slow. Little privacy-seated in front of bar where employees stood.
* Boudoir Suite had a cioffee maker but no coffee pot.
* Bedding had bleach spots, was torn, and needs updating.
* Floor in the water closet was spongy and has water damage. Eventually the toilet is going to end up falling through the floor if it isn't repaired.
* No temperature control for the room. The air conditioner was obviously turned off our first night. It was way too hot after the restaurant closed.
* Small, outdated tv.
* Breakfast left a lot to be desired. The second morning, we chose eat brunch at Claire's at the Depot in Warrenton rather than subjecting ourselves to another subpar meal.
* Unbearably noisy. The Boudoir Suite must be located directly above the kitchen. A (freezer?) door was repeatedly slammed during the dinner hour, which violently shook the bed in our room. There was also noise from the dining room and the phone ringing.
* Throughout the night vibrations and noise from the train that runs through Luray disturbed our sleep.
* We love children and have four; however, we were awakened each morning by loud, INCESSANT talking of two children.
It was a memorable weekend because of the time we spent together away from the inn. If it weren't so far from home, we would not have stayed the second night. We will never return. In our opinion, Marcus doesn't have what it takes to run a successful restaurant or bed and breakfast.
- Official Description (provided by the hotel):
- The Victorian Inn is an elegantly remodeled Victorian home located in the heart of Luray. The Victorian Inn offers 3 elegant suites with king beds and Jacuzzi's for two. Guests may also choose to stay in The French Cottage which houses two oversized suites with kitchenettes, Jacuzzi's bathtubs, and private decks. The French Cottage is located directly behind The Victorian Inn. Travelers may also enjoy one of our three Shenandoah River Escape Cabins located on the banks of the Shenandoah River. Each cabin has it's own unique personality and offers full kitchen amenities, Jacuzzi's or Hot Tubs (depending on cabin), onsite BBq grills, firepits perfect for roasting marshmallows, and much more. . ... more less
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