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The Woodruff Inns & Restaurant: Traveler Reviews

138 East Main Street, The Victorian Inn, Luray, VA 22835
Hotel amenities
The Woodruff Inns & Restaurant
Ranked #8 of 14 Luray B&B and Inns
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57 reviews from our community

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Date Rating
Washington DC, District of Columbia
Contributor
13 reviews 13 reviews
Reviews in 7 cities Reviews in 7 cities
19 helpful votes 19 helpful votes
“Another New Owner, Another Over Priced Meal, Another Expectation that fell far short.”
2 of 5 stars Reviewed July 6, 2012

I had a chance to revisit The Victorian Inn under the new management/chef/owner. He comes to the turnstile known as the Victorian Inn. Once a very nice "family" Inn and humble restaurant that has changed hands so many times as it has changed seasons. Now a new neon "OPEN" sign and big banner out front saying we are open half hung across the front fence of this once sucessful inn. Both signs that the ambiance of this location has left the building. We ventured in not to be too judgmental to see what the Victorian Inn brings now under the tutelage of Chef Marcus. First impression is the place is a ghost town on a summer evening Saturday night -- just two couples. We ordered a couple drinks, and considered ordering food until we witnessed the other couples long wait and ultimate dissatisfaction with the outcome of the food. The food looked uninspired and the plating was terrible. Overall, the service was slow, the staff were clueless/catatonic, and the kitchen seems to leave alot to be desired. That was enough for us to choose other dining plans.
A little time has passed since that fateful night, and went to the website to see what they are presently attempting to be. I was a bit taken back when they claimed to be The Tripadvisor rated number 1 which is blatently false in any present terms in regards to the Victorian Inn. I find no joy in calling out a place on what it supposedly stands for, but this edges on libelous claims given the service we and others have received. It also claims to be family owned for Twenty years, and in some respects that is true, but the family has been mostly hands off for many years. Not to mention it is claimed to be owned by the new chef. Like so many things at the Victorian Inn this is just another example of the mixed messages this place has been and still is today.

Best advice moving forward would be to focus on what was sucessful. A humble inn that stakes its claims on offering real food at a reasonable price, and it builds its name through hard work. That means thoughtful creative seasonal LOCAL food, attention to detail, and extensive staff training that empowers them with a thorough knowledge and goal of impeccable service. This doesn't mean you need to be the Inn at Little Washington, but it means you strive to be the very best at everything you do. Once you focus on these things you will regain your identity, and slowly regain the loyalty of the town and tourist as well.

  • Stayed June 2012, traveled with friends
    • 2 of 5 stars Value
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ann Arbor, Michigan
Contributor
18 reviews 18 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
“Great cabin near Shenandoah National Park”
4 of 5 stars Reviewed June 5, 2012

We recently stayed at Treetop Escape, managed by Woodruff Inns of Luray, Virginia on our visit to Shenendoah National Park. The cabin is very close to the Shenandoah River and about 9 miles from the Park. It is about 4 miles from the town of Luray and hard to find the first time. Plan to arrive during the daylight hours! The cabin sleeps 4, with 2 bedrooms and a loft with a cot that could accommodate one additional person if necessary. Sheets and towels are
provided but no soap! Although we did not use them there are 3 gas fire places. The kitchen has very nice stainless appliances. Take all of your own food,including salt and pepper if you plan on cooking. There are plenty dishes, utensils and pots and pans. We enjoyed our stay here and would return if in the area.

Room Tip: No pool or fitness center but I could not get rid of the accidental rating above.
See more room tips
  • Stayed June 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
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Alexandria, Virginia
1 review
“Disappointing...”
2 of 5 stars Reviewed June 5, 2012

Took a trip out for an anniversary weekend, and was looking forward to a great trip because overall the place had great reviews.

The issues-
-VERY musty smelling room. Sort of junky tile floors with a few rugs covering up some spots. Hair in the bathtub, along with a large spider that kind of creeped my wife out. Doesn't really contribute to the ambiance...
-Rock hard mattress. Seriously the hardest thing I've ever slept on. I managed to sleep semi-ok, but my wife didn't get much sleep at all. Also does not make for a great weekend...
-Proximity to railroad tracks AND the town's fire siren. We were jarred from our not-so-deep sleep by the fire siren going off both mornings before 7 am. Train went by a few times in the night with quite a few honks on the whistle. You can see where this all is going...
-Sub-par food. The previous ratings were all fairly complementary of the cooking. There is a new chef (he talked with us about his recent move to Luray). The breakfasts were very blah- good ingredients, just not prepared well. Steak and eggs where the steak was REALLY dry and hard. Pancakes that were clearly reheated out of a freezer (we could hear the microwave from the dining area).
-On top of that, the chef was overly chatty about some pretty disturbing subjects. I'm all about getting to know people, especially in a cozy setting like a B&B, but he sat down and started talking to us about his perceived "weirdness" in the town and ended up talking about criminal penalties for rapists. No joke.

All in all, nowhere near the restful, relaxing weekend we were hoping for.

  • Stayed June 2012, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Sarasota, Florida
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
“Excellent stay at the Victorian Inn”
5 of 5 stars Reviewed April 15, 2012

My husband was in town on business, and I tagged along to see the area. We thoroughly enjoyed the Victorian Inn. It has restaurant/bar/lounge area on first floor and 3 suites on the second floor. It is a beautiful old Victorian building! We stayed in the Turret Suite and thoroughly enjoyed it. This room has the jacuzzi tub in the room, beautiful four-poster king bed, a good sized bathroom and separate sitting room with fireplace - but not a real one, and I'm not even sure how to use it. It was unseasonably warm this March so we didn't even need it. The room has a door out to the balcony, which this room is at the end of the long balcony that goes from the back of the house past all the rooms. It's an alternative to getting to your room if you don't go thru main house. But was private and quiet as we were at the end of line so to speak. The bed was wonderful, all furnishings and decor stunning and fitting for the period. Very Very clean. They don't come in to your room unless you ask, which I liked. I just asked for clean towels everyday at breakfast. Breakfast is served downstairs, and at the time Aris was the chef. He and his wife Jessica tended to the Inn, as Woodruff has other properties. They have since left to pursue another venture at the end of March, but were very happy to have them taking care of us. Aris made us breakfast the three mornings we were there, something different and exotic every meal. Some of the best scrambled eggs and breakfast potatoes I've ever had, and I am happy he shared is seasoning secret with us! He was very personable and took great care of us. I can't comment on what the restaurant will be like now as there is new personnel in there as of April 1. A wonderful inn in a fantastic location right on Main Street. And while other write about the trains and sirens, I chalk it all up to atmosphere. There is a volunteer fire department close by and the siren does go off occasionally to summon personnel. There are also train tracks very close by, and very long freight trains that go thru, but again, just atmosphere to me so I didn't mind. Would chose this again for accommodations in Luray!

  • Stayed March 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Luray
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
“Marvelous Customer Service”
5 of 5 stars Reviewed April 13, 2012

Our plan to explore Luray, VA attractions continued as we visited Shenandoah National Park and Shenandoah River. We enjoyed a lot and impressed with the town and its natural landscapes. We stayed at Woodruff Inns and chose Sky view Cabin and my decision proved very right and my girl friend was so much happy and the cabin had all the things of our interest and it was beautifully decorated. They provided us marvelous customer service and I saw all the guests were so satisfied and happy with the management and staff of Woodruff Inns. We will go back soon on our honeymoon trip in October.

  • Stayed April 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about The Woodruff Inns & Restaurant

Address: 138 East Main Street, The Victorian Inn, Luray, VA 22835
Region: United States > Virginia > Luray
Amenities:
Bar/Lounge Free Breakfast Free Parking Kitchenette Restaurant Suites
Hotel Style:
Ranked #8 of 14 B&Bs / Inns in Luray
Price Range: $$
Official Description (provided by the hotel):
The Victorian Inn is an elegantly remodeled Victorian home located in the heart of Luray. The Victorian Inn offers 3 elegant suites with king beds and Jacuzzi's for two. Guests may also choose to stay in The French Cottage which houses two oversized suites with kitchenettes, Jacuzzi's, and private decks. The French Cottage is located directly behind The Victorian Inn. Travelers may also enjoy one of our three Shenandoah River Escape Cabins located on the banks of the Shenandoah River. Each cabin has it's own unique personality and offers full kitchen amenities, Jacuzzi's or Hot Tubs (depending on cabin), onsite BBq grills, firepits perfect for roasting marshmallows, and much more. The Victorian Inn houses a restaurant that is independently operated with seasonal changing menus. ... more   less 

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