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“Excellent” 5 of 5 stars
Review of Comfort Inn & Suites Sequoia Kings Canyon

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Comfort Inn & Suites Sequoia Kings Canyon
2.5 of 5 Motel   |   40820 Sierra Drive, Three Rivers, CA 93271   |  
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Ranked #3 of 6 hotels in Three Rivers
1 review
“Excellent”
5 of 5 stars Reviewed October 20, 2012

The staff was helpful and friendly. The breakfast was much better than average too. The room was great, stayed in a king room and used the pull out sofa for our daughter. The refrigerator and microwave was a bonus. The hot tub was perfect. Everything was neat and clean. In addition, the price was right. We stayed here three nights while visiting the Sequia And Kings Canyon.

Stayed October 2012, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kitty L, Front Office Manager at Comfort Inn & Suites Sequoia Kings Canyon, responded to this review, October 24, 2012
Dear Guest,

We appreciate that you took time to post such a kind review. We are very pleased that you where satisfied with your room, the breakfast and our location as that covers all the needs travelers have. Please do come and stay with us again if you are ever in our area again.

Best Regards and Many Blessings,

Shelly Matlock
Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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606 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
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York, United Kingdom
Senior Contributor
34 reviews 34 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed October 17, 2012

Stayed here for 2 nights while visiting Sequoia National Park.

The rooms are basic but clean. Free breakfast was a bonus - toast, cereals, waffles, juice. There is also free wifi.

Location in Three Rivers was good - there is a village store (selling food/wine/beer) along with a number of restaurants directly across the road. We ate both nights at the Pizza Factory - eating in one night and getting take away for our room the other. There are also 2 petrol stations nearby to top up the car.

The drive to the entrance of Sequoia National Park is around 15 minutes, however the drive to the main attractions (Crystal Cave, General Sherman etc) is a fair bit longer - at least another 45mins. The drive is up a steep, winding road - but with some great views! At the time of travelling (late 2012) there were works being completed on this road which led to delays of up to 20mins while we were visiting. The works look like they have just begun so it will be worth checking the website for updates if staying soon.

Overall a well priced option for visiting Sequoia.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kitty L, Front Office Manager at Comfort Inn & Suites Sequoia Kings Canyon, responded to this review, October 24, 2012
Dear Guest,

Thank you for taking the time to post a review for us. We appreciate the positive feed back and hope that when you are in our area again, you come and stay with us again.

Thank You and Many Blessings,

Shelly Matlock
Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Clovis, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 15, 2012

Good experience at this hotel. The staff was very helpful, especially since we had a very late check-in. Breakfast was pretty good but crowded - again, the staff was hard-working and helpful. The only minuses were the drumming up sound of all the Harleys in the morning - a lot of motorcyclists stay there - and the beds seemed harder than normal for a Comfort Inn. Not a deal breaker. The location was great for our busy trip, close to Three Rivers entrance to the park. Not a lot of places in Three Rivers to eat this late in the season, though.

Room Tip: Rooms on the interior courtyard area were probably quieter than those on the parking lot.
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  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kitty L, Front Office Manager at Comfort Inn & Suites Sequoia Kings Canyon, responded to this review, October 17, 2012
Dear Guest,

I appreciate that you posted such a kind review. We strive to provide our guests with everything they should need from comfort, food, pool and great advice to what to enjoy and stay away from in our area. I'm so pleased that you where satisfed with your stay and I look forward to your return.

Best Regards,

Shelly Matlock
Manager
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Pittsburgh
Senior Contributor
30 reviews 30 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed October 15, 2012

We weren't prepared to camp, so used the Comfort Inn/Three Rivers as our base during our three day visit to Sequoia National Park. The staff were super friendly and very helpful, including advising us which restaurants to AVOID. The room was clean and the beds comfortable. A mini-fridge and microwave would have been welcome additions, though, as there are few nearby dining options and Park visitors usually want to take food along for the day. The included breakfast was good, but the hot foods are in a separate room, and some people likely miss out because they don't notice that.
All in all a pleasant, comfortable stay, and we'd use this motel again.

  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kitty L, Front Office Manager at Comfort Inn & Suites Sequoia Kings Canyon, responded to this review, October 17, 2012
Dear Guest,

Thank you for taking the time to post a review for us. We appreciate that you articulated what you did like about your stay with us. We do use all reviews to either validate the things we are doing rights just as much as the harsh ones that help us to know where we can improve. We look forward to providing you with a comfortable place again on your nexr adventure in this area.

Many Blessings,

Shelly Matlock
Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dunfermline
Senior Contributor
46 reviews 46 reviews
28 hotel reviews
Reviews in 29 cities Reviews in 29 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed September 28, 2012

We stayed at the Comfort Inn for 2 nights when we visited Sequioa and Kings Canyon.

It was a nice hotel - motel style with good large rooms and 2 beds. They provide a free breakfast which was very good and a good saving. It is quite close to Sequioa, but at the moment you have to be careful and time your trip since up to 5pm you can only get to the main park because of road repairs every hour on the hour. After 5 pm its every 20 mins so there is no problem. This may go on for the rest of the year. There are not that many restuarants, we ate at the Riverside and the Gateway. The Riverside was OK and well priced, but I found the Gateway over priced and pretentious (that is only my opinion). The best thing about it was the Riverside tables. Maybe because the are close to the park gate they get away with poor service and pricey menu.

Sequioa park was great and the trees awesome as was king Canyon.

All in all the comfort Inn was a good choice from a limited number of hotels.

Room Tip: I you are travelling with heavy suitcases and find stairs difficult ask for a lower room
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  • Stayed September 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kitty L, Front Office Manager at Comfort Inn & Suites Sequoia Kings Canyon, responded to this review, October 3, 2012
Dear Guest,

Thank you for taking the time to post a reveiw about your stay with us. I am so pleased that you found everything accomodating. I hope that your time in the National Parks was everything you hoped it would be and more. Please visit us again if you are ever in our area.

Thank you again,

Best Wishes,

Shelly Matlock
Manager
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Newhall
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 27, 2012

The motel and staff were very nice. Our room was comfortable and we were within walking distance of food. They could have used a couple extra towels in the room, especially since most everyone took their bath towel to the pool. The breakfast room was extremely crowded even though there were numerous tables and chairs. The only real problem we had was the bathroom plumbing backed up. We learned that we were not the only room with that problem. Other than that, assuming that the plumbing problem is most likely fixed by now, we really liked the place.

Room Tip: Rooms 128-138 are in a great spot.
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  • Stayed September 2012, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kitty L, Front Office Manager at Comfort Inn & Suites Sequoia Kings Canyon, responded to this review, October 3, 2012
Dear Guest,

Thank you for staying with us during your vacation. I apologize for your plumbing issue and I hope that the issue was resolved in good time as I'm sure it was. We do have some of those issues from time to time as you can imagine the use that the property sustains. Im so happy to hear that everything else served you well during your stay and I hope that if you are ever in our area again, you will chose us for your comforts.

Best Regards,

Shelly Matlock
Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Irvine, California
Top Contributor
51 reviews 51 reviews
13 hotel reviews
Reviews in 28 cities Reviews in 28 cities
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed September 27, 2012

We were off to Sequoia National Park and this is one of the hotels close on the south. I made the reservation over the internet for two nights.

This appears to be a newer facility and well kept. We were traveling with my father and I had make a reservation for two rooms. He was given a room in a building seperate from ours. There are two buildings on the property.

His building, attached to the office area, did not have an elevator. He is 88 years old and we had to carry his bags up the stairs to his room. Not a good start.

The night before we had stayed at a Comfort Suite in Visalia, CA and it was older, but great. The room had a sofa in the suite. This hotel id not have a sofa in the room. The pellows on the bed were smaller than normal and not very comfortable.

I dropped my glasses while reading in bed and bent over to retrieve them from the floor. While doing so I noticed the bed was on a pedistal and that the area under the bedspread near the pedastal what full of debris the vacuum had not reached. Yuuck!!

Due to the inconvience of the room for my father and a change in travel plans, on the first day I notified the desk we would be staying only one night. I was told without hesitation that I would be charged a $50 per night cancellation-change or reservation fee per room.

I protested that I had made one reservation for the two rooms and if a fee was to be charged I should only have to pay for one cancelled reservation. They said no. I asked them to check with a manager, they said no. I insisted they check with a manager, who I was told was not there, and a moment later.....the manager appeared. She told me her computer had two reservation numbers for my booking and so I would have to pay two fees.

I said hold on a minute and presented my print out of my booking with ONE reservation number for two rooms. She said "oh, we have it listed as two" and she waived the second $50 fee. So, to not stay the two nights I had reserved, but instead only one, I had to pay $50 to leave.

I checked with the other Comfort Suites that I stayed at during this two week trip and was told at each one that they would not have charged an early departure fee.

Would I stay here again, yes. But, ask and get the room in the building with the elevator if you are on the second floor. And don't leave early or change your reservation in any way.

Room Tip: Ask for the building with the elevator if you are assigend a room on the second floor.
See more room tips
  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kitty L, Front Office Manager at Comfort Inn & Suites Sequoia Kings Canyon, responded to this review, September 28, 2012
Dear Guest,

Thank you for taking the time to post your review. I apologize for the crumbs that were under your bed skirt and I will have housekeeping do a deeper cleaning on the room that you where in. In the future when making your reservations, please let the front desk or agent of process know the specifics of your needs, ie ground floor or bldg with an elevator as we do get those messages and can assign rooms accordingly. We appreciate that you posted your experience as we see all reviews as opportunities to improve.

Thanks again..

Shelly Matlock
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Comfort Inn & Suites Sequoia Kings Canyon

Address: 40820 Sierra Drive, Three Rivers, CA 93271
Phone Number:
Location: United States > California > Three Rivers
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 6 hotels in Three Rivers
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn & Suites Sequoia Kings Canyon 2.5*
Official Description (provided by the hotel):
Comfort Inn & Suites is conveniently located only 5 miles from the Sequoia National Park, where you will find the General Sherman Tree and the Giant Forest. This hotel is the only official shuttle bus stop in the Three Rivers area that travels to Sequoia & Kings Canyon national parks (seasonal from May to September). We offer 103 guest rooms, including 16 suites, with many great amenities and services one could ask for in the Three Rivers area. The Three Rivers area has a great selection of year round activities as well as great restaurants. The Comfort Inn prides itself on offering a warm, inviting atmosphere that will immediately have you feeling right at home.Comfort Inn & Suites offers several great services and amenities to all its guests. In the morning, come enjoy our free Hot Deluxe Breakfast with eggs, sausages, and hot waffles. Also, enjoy browsing the web with our free high-speed wireless Internet access. All of our rooms feature in-room coffee makers, irons, ironing boards, work desks and cable television. Rooms with microwaves, refrigerators, wet bars, and fireplaces are also available. Other amenities include an outdoor pool and spa, fitness center, with sauna, coin-operated laundry facilities, gift shop, free local calls, and complimentary local newspaper. ... more   less 
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Also Known As:
Comfort Inn & Suites Sequoia Kings Canyon Hotel Three Rivers
Comfort Inn And Suites Sequoia Kings Canyon
Comfort Inn Three Rivers
Sequoia Park Lodging
Three Rivers Comfort Inn

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