I feel mean writing this review because the staff were lovely but our overall experience was not good.
The pros - although we arrived late, about 8.15pm, we were welcomed warmly. We were advised about the construction on the road into the Park (vehicles were only allowed through on the hour so you had to time your drive well) and were told about an excellent tour that would allow us to see the main sights without using our own car. It sounded good and the member of staff rang and organised it on the spot for us.
The kitchen was well equipped and had fresh coffee beans and a filter machine.
We could hear the river at night, which was a lovely sound.
The cons - we stayed in Blossom, a one bedroom cabin for two people. Although the heater had been turned on in advance, the whole cabin was very cold. The heater blew out hot air incredibly loudly so it was a choice of cold or noise. It worked effectively in the bedroom, but the heat never quite made it to the bathroom and kitchen. Morning showers were brisk.
The bathroom was clean but the bedroom/sitting room was very dusty. I pulled up the Venetian blinds to see the view properly and found huge cobwebs and thick dust (which we cleaned). The decor was as expected and quite charming and old-fashioned, but ornaments difficult to clean, like a basket of dried flowers, should either be dusted or discarded.
Outside there was a little terrace with well used and not very clean table, chairs and BBQ. I had pictured sitting there with a glass of wine (it was warm during the day) but the terrace was immediately next to the car park, so not scenic and very public. A family in a cabin nearby with a balcony had a super view and enjoyed their meals outdoors so this is just a criticism of Blossom rather than a general one.
It was important for us to have wifi - and another reason for booking here - but the advertised service was woeful. We had to keep going to the office to get it reset as it regularly stopped working.
During a fortnight's holiday this was one of the more expensive places we stayed, at $112 a night. We'd booked it for its charm and location but after staying in a number of places in two other National Parks, we reckoned it was the least comfortable and worst value for money of them all.
Go for a cabin with a balcony for privacy and views.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.