Our reception was friendly and positive. We were amazed to find that our cottage was actually two cottages with an adjoining door. So, we actually had two bedrooms, each with its own tv...and one with fridge and coffee maker. This suited us down to the ground! We had the first cottage as you come into the site (on the right). This gave us our own car park and a fantastic spot for viewing wildlife....rabbits, squirrels, scrub and stellars jays, woodpeckers galore...we spent ages just photographing them.....by the reception office there are humming birds...and still on the grounds, by the lake white herons. The rooms were clean and the beds were good. Our only complaint about the cottage was a very ill fitting air con unit in one room, far beyond its best...held together by duct tape....which seemed to let a lot of water onto the carpet from an unknown source. This was cleared/dried up by the owners...but we never asked where the water had come from....we suspect that watering of the garden by automatic sprinklers had allowed water in through the ill-fitting aircon. This would be very off-putting to a lot of people...however, it DID work, and we were sleeping in the other room and because we were so happy in our cottage with its little covered verandah and with the collect-the evening-before continental breakfast....and with the general appearance of the grounds, we didn't find it worth complaining further. The Americas Best Value inn toiletries were good and included mouth wash which was replenished daily. So, overall a very positive and enjoyable experience....but our advice would be: please get a new aircon unit in there. Excellent place to visit Sequoia...but we found that if you wanted to get to Kings Canyon you needed a lot more time and possibly go via Fresno. We loved the Mineral King road and drove that to its end point....a full day trip in itself.