We stayed two nights here. On check in we were given a nicer site than the one booked. Unfortunately our first night was terrible as our neighbors celebrations got out of hand, not ending until 5am. The management were mortified to hear what had happened and went over and above to make it up to us. Firstly offering to upgrade us for our second night to the best site. However after management had a talk to these 'neighbors' , they decided to move on!!! So we decided to stay in the same site. Our last afternoon, evening was wonderful, we met some great people at the swimming hole, had a great campfire roasting marshmallows. We would not hesitate to stay there again and was impressed with how they handled a awkward situation. As a side we also went on their recommendation and throughly enjoyed our Sequoia Sightseeing tour. While fairly expensive approx $80 each, a great way to get the most out of this wonderful place, especially if your are limited for time. Our tour guide Shelia, was fantastic and happily answered our 9 year olds endless stream of questions. She also initially liased with the RV ranch regarding our bad first night.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thank you for your review. We were surprised to hear about the experience with your "neighbors". We do have a policy of quiet hours being observed beginning at 10:00 p.m. and staff will roam the park once quiet hours begin to assure that this is the case. We are pleased that management worked hard to make the rest of your stay pleasant.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.