I have stayed in a lot of different types of accomodation, at different price points, over the years. This is the first time I have ever posted a review. I feel I have to so I can try to save other people from this place! We stayed here as it was listed as an ok place in our guide book. (I will be writing to the guide book people too!) We arrived late at night having called ahead to book for one night and on a positive note the staff were nice and helpful on arrival. We ate first as the kitchen was closing soon. We were tired from driving a long way and pleased to arrive. The restaurant/bar area is fine and our waiter was good. It was quiet, with only one other table eating. We thought we had found a great base for our visit to the National Park. Then it all went wrong. Our food was terrible. To cut a long story short, my husband, who only ate a bit of his overcooked and strange tasting pasta was sick all night (and the following day). About an hour after we went to our room (I think we were the only guests) he became ill and was basically up all through the night. I too did not sleep much, not from sickness but from freaking out about how dirty and horrible the room was. Had we arrived at a reasonable hour, we would have left. I have never stayed in such a dirty, miserable room. It was depressing. The sink and toilet were clean in themselves, but other surfaces, bathroom walls and corners were dirty, and the carpet by the side of the bed was dusty, dirty. The whole room had seen better days, which would be fine if you didn't feel that it has not been properly cleaned for months. I don't mind something old and well used, but dirty?! There is no need for that. Basically, I don't think the room had been used for some time and it was just stale and dirty. I was dubious about the sheets and wore lots of clothes in bed! One positive- the heater was very warm! I notice from another review that 20% tip was added to the check - this was the same for us, very annoying for a meal that was overpriced even before it poisoned my husband! The people here seemed nice but really, this is a terrible place. $90 for the meal and $80 for the room. Totally ripped off. The next day we continued our journey and having been frightened off small motels checked into a chain one that night. I have never been so happy to check into a Best Western - it was like being in a 5* hotel after the Gateway.
- Official Description (provided by the hotel):
- Lodging renovation completed March 2014. The Gateway Restaurant and Lodge is located just 1/4 mile from the Main Entrance to Sequoia National Park on Highway 198. If offers a full service bar and restaurant along with a lodge containing 5 standard rooms, a cozy honeymoon cottage on the river with a dry sauna room and a two bedroom river house that sleeps up to 8 people. ... more less
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