We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Red Roof Inn - Boston Logan: Traveler Reviews

2.0 of 5
920 Broadway, Saugus, MA 01906
Hotel amenities
Red Roof Inn - Boston Logan
Ranked #1 of 6 hotels in Saugus
Enter dates & see best prices*
Show Prices
*from our partners
Write a Review

336 reviews from our community

Traveler rating
    153
    119
    48
    12
    4
See reviews for
Families
77
 
Couples
98
 
Solo
35
 
Business
55
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Revere, Massachusetts, United States
1 review
“Snow Bound”
5 of 5 stars Reviewed February 13, 2013

Got stuck in the Blizzard of 2013 29 inches of snow in 23 hours = nightmare.

The Staff Jessica and Darvin were the best, helping out many folks with food, cars being stuck, update storm information, I really cant say enough on how helpfull everyone was.

Room Tip: pet friendly.
See more room tips
  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Markminasian C about Red Roof Inn - Boston Logan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike C, General Manager at Red Roof Inn - Boston Logan, responded to this review
February 15, 2013
Dear Markminasian C,

Thanks for getting snowed in with us, it was quite an experience for everyone! I am thrilled to hear that though the situation outside was miserable, our team hear went above and beyond to assist in any way possible. We were any always are prepared for disaster at anytime, and when we heard all roads will be closed we rushed out to buy food for all of our guests because we knew everyone would have no access to eat, we were so happy to see the positive feedback we received from doing this. I agree about Jessica and Darvin, they are great and I am so happy they were such a good help, I will definitely share this with them right away. Thanks again and we hope to see you next time!

Sincerely,

Mike Ciulla, General Manager
Red Roof Inn - Boston Logan
920 Broadway
Saugus, MA 01906
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
1 review
“The best expireince ever”
5 of 5 stars Reviewed February 11, 2013

Me and my friend had a wonderful experience in this hotel. It was very close to Boston right off highway 1. Very close to mall and nice restaurants . We was in a very quiet room away from the elevator just as we requested. We booked this trip in advance and it was very memorable experience. The hotel had convenient parking . The only thing I missed was breakfast but that's OK.

Room Tip: TAlk to team member Michelle she know the area very well . And is very pleasent person to talk to.
See more room tips
  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Eugene L about Red Roof Inn - Boston Logan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike C, General Manager at Red Roof Inn - Boston Logan, responded to this review
February 13, 2013
Dear Eugene L,

Thanks for staying with us and for taking the time to review your stay. I am so glad the location was ideal for you and you enjoyed your stay with us. Also, thanks for the nice comments about Michelle, I will be sharing this review with her and know it will make her very happy! Thanks again and we hope to see you next time you are in the area.

Sincerely,

Mike Ciulla, General Manager
Red Roof Inn - Boston Logan
920 Broadway
Saugus, MA 01906
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
NEW JERSEY
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
“OK place”
3 of 5 stars Reviewed February 10, 2013

The hotel was less than a half hour drive from the center of Boston and we got our rooms at a great rate. The only downfall was the lack of carpeting on the floors, allowing us to hear the people upstairs rolling their luggage (or the desk chair) around at 2am, every night! Bring ear plugs - just in case!!

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask WDWMOM about Red Roof Inn - Boston Logan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike C, General Manager at Red Roof Inn - Boston Logan, responded to this review
February 13, 2013
Dear WDWMOM,

Thanks so much for staying with us and for taking the time to share your experience. I am happy to hear that overall this hotel met your needs, however am sorry that we were unable to exceed your expectations as that is always our goal. We have recently upgraded our rooms with flat screen TVs, new beds, wood flooring and more. The wood flooring to many guests has been enjoyed as we are pet friendly and doesn't hold odors the same way carpets do, however I do greatly appreciate your comments and will pass them along to our designers. Also, I did notice you mentioned to bring ear plugs, should you be sensitive to noise we do have them complimentary at our front desk. Thanks again for your comments and I hope we have the opportunity to serve you again in the future.

Sincerely,

Mike Ciulla, General Manager
Red Roof Inn - Boston Logan
920 Broadway
Saugus, MA 01906
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, GA
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Nice rooom - excelletn helpful staff”
5 of 5 stars Reviewed February 9, 2013

Recently whikle in Boston during the Blizzard of 2013 and getting over 2 ft of snow we had the pleasure of staying at the Red Roof Inn Saugus, MA. Not a bad trip about 9 miles into the city; staff was extremely courteous and especially Darrin who assisted us in finding several good restaurants, removing snow from our vehicle and assisting us in staying an additional two nights. Would definitely recommend this hotel and Darrin!

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask tjo_atlanta_ga_2011 about Red Roof Inn - Boston Logan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike C, General Manager at Red Roof Inn - Boston Logan, responded to this review
February 15, 2013
Dear tjo_atlanta_ga_2011,

By your name I assume you are from Georgia... so we likely had a bit more snow than you may be accustomed to. I am glad that though somewhat of a hard situation here our staff went above and beyond your expectations and provided excellent service. We understand how difficult it can be to not know your surrounding, and even more so with 30 inches of snow around - I am glad Darvin helped you and when I showed him this review he was ecstatic, so thanks so much! We hope to see you here again soon, maybe next time in better weather :o) .

Sincerely,

Mike Ciulla, General Manager
Red Roof Inn - Boston Logan
920 Broadway
Saugus, MA 01906
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hartsville, SC
Top Contributor
63 reviews 63 reviews
26 hotel reviews
Reviews in 37 cities Reviews in 37 cities
35 helpful votes 35 helpful votes
“All new rooms, quick and easy.”
4 of 5 stars Reviewed January 29, 2013

The condition of the hotel is great. All of the rooms have been reconditioned, with new furniture, wall coverings, bathrooms and fixtures. The rooms appear to be very clean and beds were comfortable. The hallways are very bright and welcoming. The staff is professional, but not necessarily friendly. There is no breakfast provided at this location. Coffee is available in the lobby. The hotel is easy enough to get into; however, it can be a little bit complicated to get out and back in (if staying for more than just one night.) The roads in the area are all access limited.

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Mark R about Red Roof Inn - Boston Logan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike C, General Manager at Red Roof Inn - Boston Logan, responded to this review
January 30, 2013
Dear Mark R,

Thanks for staying with us and for leaving such a nice review. I am thrilled to read the condition of the hotel met your expectations and glad you enjoyed the newly renovated design. I would like to thank you for your mention of how professional our staff is, however do apologize if you didn't find them friendly and will share this with the team to make sure they understand the all guests need to perceive them as not only professional, but as a friend and someone they can rely on for whatever they may need. The location is on a divided highway - but we are here for you and happy to assist with maps and directions in any way we can. Thanks again and I hope we have the opportunity to serve you again in the future.

Sincerely,

Mike Ciulla, General Manager
Red Roof Inn - Boston Logan
920 Broadway
Saugus, MA 01906
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Red Roof Inn Boston - Woburn
Great value on a similar hotel
Woburn, MA
3.5 of 5 stars 163 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in or near Saugus
Trendy
Charlesmark Hotel
Charlesmark Hotel 4.0 of 5 stars 559 reviews
Family-friendly
Hotel Commonwealth
Hotel Commonwealth 5.0 of 5 stars 1,798 reviews
Romantic
Omni Parker House
Omni Parker House 4.0 of 5 stars 2,182 reviews
Good for business
DoubleTree Suites by Hilton - Boston
DoubleTree Suites by Hilton - Bo... 4.0 of 5 stars 485 reviews
Show Prices ABS:HotelCheckRates-d225873?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d258705?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d89599?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d111422?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Also consider these accommodations in or near Saugus
Comfort Inn & Suites Boston Loga... 4.0 of 5 stars 548 reviews Holiday Inn Express Saugus (Loga... 3.5 of 5 stars 217 reviews Red Roof Inn Boston - Woburn 3.5 of 5 stars 163 reviews Embassy Suites Boston Logan Airp... 4.0 of 5 stars 643 reviews
Show Prices ABS:HotelCheckRates-d124191?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d1139014?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d121049?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d268205?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
View all 6 hotels in Saugus, ranked by popularity

Been to Red Roof Inn - Boston Logan? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Red Roof Inn - Boston Logan

Also Known As:
Red Roof Inn - Boston Logan Hotel
Red Roof Inn - Boston Logan Hotel Saugus
Red Roof Inn Boston Saugus
Red Roof Inn Saugus
Saugus Red Roof Inn
Address: 920 Broadway, Saugus, MA 01906
Region: United States > Massachusetts > Saugus
Amenities:
Business Center Free High-Speed Internet Free Parking Pets Allowed Suites Wheelchair access
Hotel Style:
Ranked #1 of 6 hotels in Saugus
Price Range: $
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
100% Non-Smoking Red Roof Inn Boston Logan is Newly Renovated and a great place to relax after seeing Boston’s sights—Newbury Street, Boston Commons, Fenway Park, Quincy Market, Boston Harbor, The Freedom Trail, The North End, Back Bay, The New England Aquarium, The Swan Boats, The Museum of Fine Arts, The Science Museum, Harvard University, M.I.T, Tufts University, as well as other famous universities, and so much more. If you are traveling on business, we are just miles away from The Hynes Convention Center, The World Trade Center, Boston’s Financial District and Boston Convention and Exhibit Center. If you are here on leisure, catch a concert or see the world famous Boston Celtics or Boston Bruins at TD Garden in Boston or head over to Fenway Park and see the Red Sox! Boston has plenty of fun to offer and in the historic Theatre District you will find several live performances nightly at the Orpheum Theatre, Citi Performing Arts Center, The Charles Playhouse and many others. The Red Roof Inn in Saugus is only 5 miles away from Revere Beach, America’s 1st Public Beach as well as Suffolk Downs where you can see exciting horse races most of the year. Don’t feel like driving into Boston? Don’t worry, we are just 5 miles away from Wonderland T Station (subway) where you can park all day for a very low rate and take a quick 15 minute train ride into the city. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Orbitz, Red Roof Inn, Travelocity, Expedia, Hotwire and Tingo so you can book your Red Roof Inn - Boston Logan reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Red Roof Inn - Boston Logan, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Red Roof Inn - Boston Logan
Enter dates & see best prices* (from our partners)
Show Prices