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Red Roof Inn - Boston Logan: Traveler Reviews

2.0 of 5
920 Broadway, Saugus, MA 01906
Hotel amenities
Red Roof Inn - Boston Logan
Ranked #1 of 6 hotels in Saugus
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336 reviews from our community

Traveler rating
    153
    119
    48
    12
    4
See reviews for
Families
77
 
Couples
98
 
Solo
35
 
Business
55
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Boston, Massachusetts
1 review
“Love the New upgrade”
5 of 5 stars Reviewed January 23, 2013

At first I was nervous because I have seen what the Red Roofs have looked like before their upgrade, but I was completely blown away!! Everything was brand new, clean and the staff were extremely friendly/helpful. My boyfriend & I travel a lot, and for the price of the room- this is a great option! Flat screen tv, his & her lamps over the bed for reading, fridge & microwave (very useful). I also loved that it was hard wood floors, it seemed much cleaner than the normal hotel carpets. My boyfriend & I were very impressed and will stay here again for sure. Thank you for the wonderful stay!

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Mthaggard about Red Roof Inn - Boston Logan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike C, General Manager at Red Roof Inn - Boston Logan, responded to this review
January 24, 2013
Dear Mthaggard,

Thanks for staying with us and for sharing your experience. I am glad the newly renovated rooms were refreshing to you, and I am happy to announce that similar renovations have taken place all across the company... so look for the Red Roof when traveling, the product has enhanced but the value remained the same! I am glad to hear the staff treated you well, I will be sure to share this with them and appreciate when our hard work is recognized. All rooms now have the fridge and microwave as you mentioned, plus coffee makers, safes, etc. so we have all the necessities covered. Thanks again and we hope to see you soon!

Sincerely,

Mike Ciulla, General Manager
Red Roof Inn - Boston Logan
920 Broadway
Saugus, MA 01906
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
NH
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
“Nicely Done”
5 of 5 stars Reviewed January 18, 2013

A nicely redecorated hotel that had everything I needed. I stayed here one night, the price was just right, the room was very comfortable and will be staying there again soon. I really like the rooms tv, fridge, and microwave. I do wish the tv was more centered but that is nitpicking. Thanks for the nice stay.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask NEnglandTraveler about Red Roof Inn - Boston Logan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
i0305, General Manager at Red Roof Inn - Boston Logan, responded to this review
January 21, 2013
Dear NEnglandTraveler,

Thanks for staying with us and for writing this review. I am glad we offered everything that you needed, we try our best to offer the best value without sacrificing necessities. All of our rooms have fridge, microwave, iron, iron board, hairdryer, coffee makers, work desks, free wi-fi, a safe, and more! Also, the rooms are all newly renovated and am glad to hear you enjoyed the new look! Thanks again and we look forward to seeing you next time!

Sincerely,

Mike Ciulla, General Manager
Red Roof Inn - Boston Logan
920 Broadway
Saugus, MA 01906
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Great place to stay”
5 of 5 stars Reviewed January 4, 2013 via mobile

Clean, quiet and very nice for the price. Our room had hardwood floors that seemed to be pretty much brand new and that is so much better than the idea of hotel carpet! Wall mounted flat screen tv, very attractive furniture/decor. Large desk with lamp, small frige and microwave. This place must have just been renovated because it is above par. They also offer a Military discount so if you have a Military ID, don't forget to ask. You would be hard pressed to find a nicer hotel for under 100 bucks! I would stay again and recommend to others.

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Jonesthegi about Red Roof Inn - Boston Logan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
i0305, General Manager at Red Roof Inn - Boston Logan, responded to this review
January 5, 2013
Dear Jonesthegi,

Thanks for staying with us and for taking the time to share your experience. We greatly appreciate the positive comments you've made and are thrilled you enjoyed your stay. We do our best to offer a nice clean, friendly and affordable place to stay every day and am glad to hear that is just what you got! The design as you mentioned is new, Red Roof Inn has implemented a major brand wide renovation with hard wood flooring and area rugs under the beds, large flat screen TVs, comfy new beds, and much more! We also do now have fridges and microwaves in all the rooms and complimentary water bottles inside waiting for you upon arrival. Thanks again and I hope that should you return to the area you stop by and see us again.

Sincerely,

Mike Ciulla, General Manager
Red Roof Inn - Boston Logan
920 Broadway
Saugus, MA 01906
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montreal
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Very nice hotel!”
5 of 5 stars Reviewed January 2, 2013

Spacious room, very clean and quiet. Obviously recently renovated. For a two star hotel, we were very impressed. We did not expect the room to be so nice and were pleasantly surprised. We stayed there for three days and enjoyed every minute of it. There is a fridge and a microwave in the room, which is very useful in the case of a long stay. The staff was also very helpful. We would definitely go back there!

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask zazou5656 about Red Roof Inn - Boston Logan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
i0305, General Manager at Red Roof Inn - Boston Logan, responded to this review
January 3, 2013
Dear zazou5656,

Thanks so much for staying with us, and for taking the time to share your experience. We greatly appreciate these kind words and are so happy to hear you were impressed with our hotel. Though we are a 2 Star hotel, we try our best to offer exceptional service, a clean and full functional room, at a great value. Also, we have recently finish a complete renovation so all of the rooms do now have fridge, microwave, coffee makers, large flat screen TVs, new comfy beds, a new design and so much more! We really appreciate the review and hope you return next time you are in the area.

Sincerely,

Mike Ciulla, General Manager
Red Roof Inn - Boston Logan
920 Broadway
Saugus, MA 01906
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wijchen, Gelderland, Netherlands
1 review
“Nicely refurbished and clean”
4 of 5 stars Reviewed December 29, 2012

We had a pleasant stay at the hotel in June 2012. The room was comfortable and clean (refurbished with new furniture / tv etc.) and the staff was very friendly and helpful (thanks Jennifer for helping us with contacting the city hall!)

  • Stayed June 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Fabian_Sent about Red Roof Inn - Boston Logan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
i0305, General Manager at Red Roof Inn - Boston Logan, responded to this review
December 31, 2012
Dear Fabian_Sent,

Thanks so much for taking the time to write this review and we appreciate the kind comments. I am so happy to hear you enjoyed our newly renovated hotel and the cleanliness and comfort was to your expectations. We also greatly appreciate the kind words about our staff and service and work very hard to make each guest have a memorable experience, I will be sure to share this with the team. Thanks again and we hope to see you next time your travels take you to Boston.

Sincerely,

Mike Ciulla, General Manager
Red Roof Inn - Boston Logan
920 Broadway
Saugus, MA 01906
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about Red Roof Inn - Boston Logan

Also Known As:
Red Roof Inn - Boston Logan Hotel
Red Roof Inn - Boston Logan Hotel Saugus
Red Roof Inn Boston Saugus
Red Roof Inn Saugus
Saugus Red Roof Inn
Address: 920 Broadway, Saugus, MA 01906
Region: United States > Massachusetts > Saugus
Amenities:
Business Center Free High-Speed Internet Free Parking Pets Allowed Suites Wheelchair access
Hotel Style:
Ranked #1 of 6 hotels in Saugus
Price Range: $
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
100% Non-Smoking Red Roof Inn Boston Logan is Newly Renovated and a great place to relax after seeing Boston’s sights—Newbury Street, Boston Commons, Fenway Park, Quincy Market, Boston Harbor, The Freedom Trail, The North End, Back Bay, The New England Aquarium, The Swan Boats, The Museum of Fine Arts, The Science Museum, Harvard University, M.I.T, Tufts University, as well as other famous universities, and so much more. If you are traveling on business, we are just miles away from The Hynes Convention Center, The World Trade Center, Boston’s Financial District and Boston Convention and Exhibit Center. If you are here on leisure, catch a concert or see the world famous Boston Celtics or Boston Bruins at TD Garden in Boston or head over to Fenway Park and see the Red Sox! Boston has plenty of fun to offer and in the historic Theatre District you will find several live performances nightly at the Orpheum Theatre, Citi Performing Arts Center, The Charles Playhouse and many others. The Red Roof Inn in Saugus is only 5 miles away from Revere Beach, America’s 1st Public Beach as well as Suffolk Downs where you can see exciting horse races most of the year. Don’t feel like driving into Boston? Don’t worry, we are just 5 miles away from Wonderland T Station (subway) where you can park all day for a very low rate and take a quick 15 minute train ride into the city. ... more   less 
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