We have stayed at Palm Garden several times while on medical trips. The atmosphere is somewhere between a large motel and a convention hotel. A full breakfast is included in the rate and always has hot meats, hot potatoes, cereals, eggs/egg combos, juices and make-your-own waffles. If you like a decent breakfast, as we do, this beats anything we have seen at other places and is definitely a factor in our return visits.
We had a small pet on our recent stay and the "pet rooms" are facing the freeway which was quite noisy. Other rooms we have stayed in on previous occasions did not have a noise problem. The list $30 pet charge seemed excessive, but the manager waived the charge at checkout.
We have eaten at the attached Eric's Restaurant a couple of times and the food and service are good, if a bit pricy. We generally eat dinners elsewhere.
The buildings have obviously been around for a few years and have been generally updated quite satisfactorily. We always make use of the microwave and fridge. The rooms have always been clean and tidy, although on one visit we hit the jackpot with a dozen minor defects and a phone that wouldn't accept incoming calls. We had no problem getting moved to another room after contacting the desk.
Management and staff have always been courteous and helpful and checkin/checkout have been quick and efficient.
Overall Palm Garden is a nice place to stay, although we would feel overcharged if we had paid the rack rate.
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- Also Known As:
- Palm Garden Thousand Oaks
- Hotel Palm Garden