We stayed here for 4 nights. Upon arrival, we were trying to get our luggage to our room, however the luggage cart had flat tires which made it quite difficult. When we got to our room, there was a strange smell. Our room was missing a chair for the desk, and we only had 2 hand towels in our room. When we asked the housekeeping lady for more, she said the manager will not order more and they are short handed on towels. The front desk lady got us a chair for the room very quick. She was quite helpful. I can't say the same for some of the other front desk staff.
Our room was very small, but it was fairly clean. It did have a microwave and a refrigerator which was GREAT! The carpet needed cleaning as our socks got FILTHY we would not go in bare feet! We did not have a do not disturb sign either. We did try to go to the fitness room on 2 different times and our key card would not work. When we went to the front desk, the young girl said well you have to have a separate key...well no one told us??? Also, the pool area was suppose to close according to the signage at 9PM.The same young girl at the front desk said it was 10PM. I said well last night there were about 10 people in the hot tub until 2:30AM.
The hotel has the old style air conditioners with a wall thermostat. The air blows out and you cannot adjust where it blows. It is extremely loud when it is running. If someone outside of your room is smoking then the smell enters the room. On our last day at the hotel, an employee was using a blower on the walkway. It was stirring up dust which was coming into the room, not to mention the heave smell of gasoline from the blower. He was wearing a mask...um If he didn't want to breathe it in, then why should my family?
The continental breakfast area was well maintained and stocked. Also the lady that took care of the area was very friendly as well. The only complaint is that the coffee is not strong at all. It is like they are reusing the coffee over and over until there is nothing left.
The location is great since the freeway entrance is very close by. You do not hear any freeway noise because the air conditioner blocks all of that noise. There is also plenty of parking available.
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- Also Known As:
- La Quinta Inn & Suites Thousand Oaks Hotel Thousand Oaks
- La Quinta Inn And Suites Thousand Oaks
- La Quinta Inn & Suites 1000 Oaks
- La Quinta Thousand Oaks
- Thousand Oaks La Quinta