I value the trip advisor site when I have travel to unknown places and need to hear from real travelers and their experiences. So with that in mind I write this review.
Yes, the title is accurate and not an overreaction. In the interest of full disclosure here were the observations. It is true, the owner Gino, is a welcoming and hospitable owner/personality. Saturday night is always a busy time for a restaurant, but when we ordered two starters and two entrees, we received only our entrees. My entree of salmon was way overcooked. It was farmed raise salmon and regardless of price, it should have been at least well cooked. It came with a 1/3 slice of a steamed zucchini, carrot and one stem of broccoli. Pretty low-rent for a trattoria. Alongside of it were over fried potato chips...greasy and the oil was not clean. Potato chips w/salmon? My wife's was worse...a chicken involtini that was not pan fried but cooked beyond recognition in a deep fryer. On her plate were undercooked, gummy ravioli. The filling had the texture of tasteless bread crumbs. Again, serious food quality, food prep & cooking technique problems. The waiter was completely unaware there were appetizers ordered until he came by to give us the check. He offered to have the kitchen prepare them, but that would be awkward and our appetite for more of Gino's had left long ago. While you may feel that this must have been an exception or that we "didn't give it a chance"...I saw/experienced too many inconsistencies in service, ambiance, food quality and cooking skill to be convinced to return again. My wife and I have an agreement between us to first go to independently owned restaurants first before walking into a chain. We still believe in being adventurous and have found some really great places this way. If you really must have italian food, you have to go somewhere else, because what they do at Gino' is not representative of italian food. As a last note, Gino did come to our table prior to leaving to apologize, "well ya know these things happen". Yes at Gino's Trattoria they do.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.