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La Fonda on the Plaza: Traveler Reviews

4.0 of 5
100 E San Francisco St., Santa Fe, NM 87501
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La Fonda on the Plaza
Ranked #13 of 59 hotels in Santa Fe
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729 reviews from our community

Traveler rating
    451
    155
    57
    30
    36
See reviews for
Families
120
 
Couples
282
 
Solo
48
 
Business
137
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Granbury, Texas
Senior Contributor
43 reviews 43 reviews
14 hotel reviews
Reviews in 4 cities Reviews in 4 cities
70 helpful votes 70 helpful votes
“Wait Until It's Been Renovated”
1 of 5 stars Reviewed December 6, 2012

After checking in, I found that my room was in terrible condition, with scratched furniture, long hairs on a bed, a filthy bathroom with broken porcelain fixtures and mildew. The staff was non-caring, but they finally agreed to move me, to a hot room with the A/C not working properly, and when I complained, they moved me back to the first room. After I'd gone to bed, I heard water gurgling in the bathroom. The tub had water, sediments and sludge bubbling up out of the drain. The maintenance man rinsed the tub with water, no disinfectant, so I got them to move me to another room.

  • Stayed December 2012, traveled solo
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 6
See 38 more reviews by Jerry S for Santa Fe
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaFondaManager, General Manager at La Fonda on the Plaza, responded to this review
December 8, 2012
I sincerely apologize for your disappointing experience with us. Plumbing malfunctions such this are very rare, and it is unfortunate that any guest should have to deal with them. Again, I apologize. We understand that our rooms are in need of some upgrades. This month we are beginning an exciting guest room renovation project that is scheduled for completion in August 2013. I hope that we will have the opportunity to host you in one of our beautifully remodeled guest rooms in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ventura, California
Top Contributor
146 reviews 146 reviews
42 hotel reviews
Reviews in 64 cities Reviews in 64 cities
72 helpful votes 72 helpful votes
“Splendor in an historic town”
4 of 5 stars Reviewed December 5, 2012

Terrace rooms are in a very quiet location up the private stairway with rabbit railings ala Mary Coulter. The private area and private pool make the terrace rooms worthwhile, along with your very own concierge. We arrived at check in time. The front desk was very professional and organized. Our ginormous, ultra clean terrace room had tasteful southwestern decoration and architecture. Everything in our room worked and the bathroom was immaculate. Comfy couches and chairs, lovely artwork, nooks and crannies and wood floors made for a magical stay. We drank a bottle of wine on our patio overlooking the mountains as we admired the adobe architecture of Santa Fe and enjoyed the cheese and fruit plate. I had the terrace floor's giant hot tub all to myself, and afterwards enjoyed the unique shower in the giant tiled bathroom with saloon glass doors hand painted with pigs and bunnies and flowers. Drinks are expensive and the sunset crowd is thick on the upstairs outdoor bar, so it was more romantic to enjoy our private patio.

Room Tip: Terrace rooms are quite special and separate from the more standard rooms in the main part of the ho...
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  • Stayed June 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
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Albuquerque, New Mexico, United States
1 review
2 helpful votes 2 helpful votes
“OH MY GOODNESS!!!!”
5 of 5 stars Reviewed December 4, 2012

I could not have picked a more beautiful place for my wedding!! Me and my new husband had the time of our lives with 100+ of our closest friends and family. The accomodations WONDERFUL! The service SUPERB! The food TO DIE FOR!!! And this went well beyond the ceremony and the reception. This wonderful experience filled our entire stay making us and our guests feel WARM and WELCOME!! Thank you La Fonda -- for the memories that will truely last a lifetime!!

Room Tip: The Terraza Terrace is a but more expensive but so worth staying in at least once!
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask CynnamonSpain about La Fonda on the Plaza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
“This place is amazing!”
5 of 5 stars Reviewed December 3, 2012 via mobile

This hotel is such an awesome place to stay. The service was great, the rooms were so comfortable and clean. My dad's cousin had her wedding there so that's why we stayed there. But the venue was beautiful for both ceremony and reception. The food... spectacularly delicious! We were served steak, mashed potatoes, and green beans. I didn't hear one complaint about ANYTHING! Amazing amazing location to stay! Highly recommend this hotel to anyone that visits Santa Fe.

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask BecFelix5 about La Fonda on the Plaza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbus, Ohio
Contributor
18 reviews 18 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
17 helpful votes 17 helpful votes
“What A Cool Place”
4 of 5 stars Reviewed December 3, 2012

We stumbled upon this hotel while visiting Santa Fe. We checked the rates and they were very reasonable, much more reasonable than we thought it would be. Everything was great. The hotel is very old, well kept and totally quaint.

It really gave us a feel for the Santa Fe area. Everything was very clean and comfortable. The staff was extremely pleasant and made you feel welcome.

The only downside was that we had to leave and couldn't spend another night and enjoy not only the hotel but the Santa Fe area.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
Was this review helpful? Yes 1
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Additional Information about La Fonda on the Plaza

Also Known As:
La Fonda On The Plaza Hotel Santa Fe
La Fonda On The Plaza Hotel
La Fonda Hotel Santa Fe
Address: 100 E San Francisco St., Santa Fe, NM 87501
Phone Number:
Region: United States > New Mexico > Santa Fe
Amenities:
Business Center Fitness Center Free High-Speed Internet Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotels in Santa Fe
#3 Luxury Hotels in Santa Fe
#5 Business Hotels in Santa Fe
#11 Family Hotels in Santa Fe
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Historic La Fonda on the Plaza has been described as "the essence of the city's exuberant soul." Each guest room and suite is unique, with hand-carved and hand-painted furnishings, fitted with luxurious pillow-top Sealy Posturepedic Comfort System Dynasty beds and Anichini linens. Amenities include Wi-Fi, fitness center, outdoor pool and hot tub, spa services. La Terraza concierge level offers 14 luxury accommodations. La Plazuela restaurant is famous for it's award-winning cuisine and 400 hand-painted windows. ... more   less 
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