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“CONVENIENT LOCATION” 4 of 5 stars
Review of Comfort Suites

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Comfort Suites
2.5 of 5 Hotel   |   3348 Cerrillos Road, Santa Fe, NM 87505   |  
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Hotel amenities
Ranked #15 of 60 Hotels in Santa Fe
Sedona, Arizona
Top Contributor
109 reviews 109 reviews
34 hotel reviews
Reviews in 56 cities Reviews in 56 cities
81 helpful votes 81 helpful votes
“CONVENIENT LOCATION”
4 of 5 stars Reviewed August 20, 2014

Located halfway between some shopping malls and Old Town Santa Fe's central plaza. The room was very comfortable, quiet, clean. Ishmael checked us in and was very helpful giving directions. Reasonably priced. Would definitely stay here again.

  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortSuitesMgmnt, General Manager at Comfort Suites, responded to this review, August 28, 2014
We appreciate the kind words and wonderful review! Our staff is our best asset when it comes to making sure our customers have the best possible stay and Ismael is definitely a great team member. We really appreciate you choosing our Comfort Suites as your choice of lodging
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389 reviews from our community

Traveler rating
    202
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    35
    10
    3
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (102)
Date | Rating
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English first
Prescott Valley, Arizona
Top Contributor
210 reviews 210 reviews
70 hotel reviews
Reviews in 75 cities Reviews in 75 cities
91 helpful votes 91 helpful votes
3 of 5 stars Reviewed August 17, 2014

Check-in was efficient but not friendly. The hotel was not full. Asked for room with fridge and was told it would be an upgrade we'd have to pay extra for, even tho we are Choice reward members and there were obviously rooms available. Hotel sits back behind a business which helps shelter it from busy street. For a 'suite', room was small. Clean & comfortable. Neighborhood is borderline, not sure we'd be comfortable walking after dark but was fine during summer evening. Whole building smoke & pet free, which is huge plus for those of us with allergies. This city is not cheap but feel cost was not up to what was provided. No outside place to sit and enjoy the nice weather which is a shame as it can be lovely in the summer.

Room Tip: Ask for room away from main street side.
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  • Stayed August 2014, traveled as a couple
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortSuitesMgmnt, General Manager at Comfort Suites, responded to this review, August 18, 2014
Thank you for taking the time to share your thoughts and concerns. I am sorry to hear your expectations were not met with our property. During the summer because of occupancy upgrading our valued guests is based upon availability. But, I do appreciate you bringing it to our attention. I would like to apologize for any inconvenience this may have caused you during your stay in Santa Fe. Our hotel is just right behind the Denver Mattress store which makes it a little hard to find from the street but makes it an ideal place to stay in as is very quiet and away from the street noise. We are located on the main street, which, makes it very safe at night, our wonderful police department makes sure to patrol Cerrillos road to ensure the safety of our visitors. Once again, thank you for your review and we hope you can give us another chance on your next visit to Santa Fe.
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Barcelona
Contributor
15 reviews 15 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed August 16, 2014

First time in Santa Fe. Hotels here are expensive. This is an affordable one and it is very nice and clean. You get what you pay for and this is a must. I mean: you want to sleep and you can sleep as a child cause it is very quiet. Don't expect luxery cause you will not get it.

Our check in was fast. Staff is polite and efficient. Rooms are large. Breakfast is sufficient.

This property is 6 miles away from the center of Santa Fe. No problem for us.

Stayed August 2014
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortSuitesMgmnt, General Manager at Comfort Suites, responded to this review, August 18, 2014
Thank you very much for taking the time to compliment our Comfort Suites and our friendly staff! Once again, thank you for choosing our Comfort Suites as your Choice of lodging during your visit to Santa Fe.
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Colorado City, Colorado
1 review
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 10, 2014

Nice Hotel, Quite, affordable. Nice for business. Good sized desk with lots of plug ins. Very comfortable chair. Also, plenty of room to stretch out & relax. Great breakfast selection. Would highly recommend.

  • Stayed August 2014, traveled on business
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortSuitesMgmnt, General Manager at Comfort Suites, responded to this review, August 13, 2014
I really appreciate your wonderful review! We do have a wonderful hotel perfect for business travelers. Our rooms have a really nice desk and comfortable chair. Complimentary high speed Internet and lots of plugs for the work equipment. Once again, thank you for your wonderful review and we hope to see you back soon.
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Raynham, Massachusetts
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed July 30, 2014

Very nice room on the third floor. Had a cubby with a counter, micro and small refrigerator underneath. Desk with leather chair. Couch and coffee table. Large bathroom with large counter to put put stuff on. Good breakfast in a large dining area. Stayed four nights and used as a base to explore this area of NM. Convenient access to major highways and a relatively short drive to the Santa Fe Old Town.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortSuitesMgmnt, General Manager at Comfort Suites, responded to this review, August 13, 2014
Thank you very much for your wonderful review. We are thrilled to hear that you had such a wonderful experience. We really appreciate your feedback. Our Comfort Suites is indeed really nice and spacious and at a very convenient location close to many local attractions. We hope to see you back soon.
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Dallas Texas
Top Contributor
52 reviews 52 reviews
17 hotel reviews
Reviews in 23 cities Reviews in 23 cities
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed July 27, 2014 via mobile

We stayed here with our teenager for one night while traveling through the area. We booked our reservation on the Choice Hotels website less than one hour before we arrived and were lucky to get the last king room, which happened to be a handicapped suite. We arrive before our reservation processed which made check-in a little challenging. Lena at the front desk worked hard to get it sorted out. We also asked her for a recommendation for a dinner restaurant that served good food and was not overpriced. Lena hit the nail on the head with her recommendation of The Blue Corn Cafe' and Brewery which was 4 lights away and AWESOME! ( look for a separate review)
Our room was clean, comfortable and updated. We were on the first floor facing away from the road. We did hear some noise from adjacent rooms but it was early enough not to be a problem. The bed...OMG! The bed was soooo comfortable! And the bedding was all white which makes it easy to see that is was extremely clean. The A/C was very quiet.
The breakfast was good but the prepared egg and cheese omlets were cold. I heated mine in the microwave so that was fine.The fresh whole fruit was full the bananas were perfect!
We used our AAA discount and the price was a good value. I would stay here again if we come back to this area.

Stayed July 2014, traveled with family
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortSuitesMgmnt, General Manager at Comfort Suites, responded to this review, July 28, 2014
Thank you very much for acknowledging our staff, Lina is a great asset to our Comfort Suites. We truly appreciate our valued guests. We take pride in customer service. Our Comfort Suites is really close to many local attraction and great restaurants. Thank you very much for choosing our Comfort Suites as your choice of lodging during your visit to Santa Fe. We hope to see you back soon.
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Anthony
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed July 26, 2014

Very nice, clean and in excellent shape hotel with excellent customer service and very attentive personnel. Loved southwest decoration style outside and inside. Very clean room and bathrooms with very comfortable beds. Delicious and varied hot and cold free breakfast. At the time of visit swimming pool was a little dirty, but probably because of the busy long 4th of July weekend.
Room price a little high, but our comfortable stay was worth the price.

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortSuitesMgmnt, General Manager at Comfort Suites, responded to this review, July 28, 2014
Thank you so much for taking the time to give us a review about your most recent visit to our Comfort Suites. We’re so happy to hear you enjoyed the accommodations, our Comfort Suites has so many things to offer to our valued guests. We truly appreciate you recognizing our staff; we pride ourselves in customer service. We hope to see you back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Suites

Address: 3348 Cerrillos Road, Santa Fe, NM 87505
Phone Number:
Location: United States > New Mexico > Santa Fe
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Santa Fe
#8 Family Hotel in Santa Fe
#15 Romantic Hotel in Santa Fe
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 60
Official Description (provided by the hotel):
Welcome to the Comfort Suites, a Santa Fe hotel near Santa Fe Plaza and the historic old townYour Morning Breakfast is full of hot and delicious options, making breakfast at the Comfort Suites the perfect way to start your day. Enjoy our free hot breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors! If you're leaving early, a Your Suite Success™ Grab & Go bag is available for the two hours prior to breakfast.New Flatscreen TV in all rooms. Many HD channels, including several HBO & ESPN channels in HD. Newly renovated indoor heated pool and hot tub. All rooms include refrigerator, hair dryer, iron & ironing board,coffe maker. In addition, we continue to offer: Free high-speed internet,Free local calls, Computer in the lobby with free internet and access to copy and fax services. Very close to a variety of restaurants including Olive Garden, Outback Steakhouse, Applebees, Starbucks or local favorites such as Blue Corn Cafe & Brewery, Horseman’s Heaven Cafe and Santa Fe Capitol Grill. the shopping center featuring Target, Best Buy, Regal Cinema and many more……. Discover the richness of the arts and culture with your stay. The Comfort Suites® hotel is near College of Santa Fe and the Museum of New Mexico. The Eight Northern Pueblos Arts & Crafts Show, Santa Fe Opera and Ski Santa Fe are all located minutes from this Santa Fe, NM hotel. The Santa Fe Plaza and the historic old town are less than four miles away.Enjoy the many area attractions including Canyon Road and Santa Fe Plaza, home to museums, galleries, fine dining and entertainment. The hotel is also minutes from the state capitol and casinos. Visitors will appreciate the American Indian culture and scenic beauty of Santa Fe while staying at the Comfort Suites hotel.Guests of this Santa Fe, NM hotel will enjoy the free coffee and free weekday newspaper. Guests in the mood for a swim will want to take a dip in the indoor heated pool and hot tub. Business travelers will appreciate free wireless high-speed Internet access, on-site meeting room and access to copy and fax machines.All rooms at this Santa Fe hotel are air conditioned and come equipped with irons, ironing boards and cable television.100% Non-smoking room. The hotel also offers valet cleaning service.Our perfect location and convenient access to area attractions makes this Santa Fe, New Mexico hotel a great place to stay for business and leisure travelers. We look forward to seeing you soon. ... more   less 
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Also Known As:
Comfort Hotel Santa Fe
Comfort Suites Santa Fe
Santa Fe Comfort Suites

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