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“Business Trip” 4 of 5 stars
Review of Comfort Suites

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Comfort Suites
2.5 of 5 Hotel   |   3348 Cerrillos Road, Santa Fe, NM 87505   |  
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Hotel amenities
Ranked #14 of 60 Hotels in Santa Fe
Colorado City, Colorado
1 review
7 helpful votes 7 helpful votes
“Business Trip”
4 of 5 stars Reviewed August 10, 2014

Nice Hotel, Quite, affordable. Nice for business. Good sized desk with lots of plug ins. Very comfortable chair. Also, plenty of room to stretch out & relax. Great breakfast selection. Would highly recommend.

  • Stayed August 2014, traveled on business
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortSuitesMgmnt, General Manager at Comfort Suites, responded to this review, 5 weeks ago
I really appreciate your wonderful review! We do have a wonderful hotel perfect for business travelers. Our rooms have a really nice desk and comfortable chair. Complimentary high speed Internet and lots of plugs for the work equipment. Once again, thank you for your wonderful review and we hope to see you back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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355 reviews from our community

Traveler rating
    185
    126
    32
    9
    3
See reviews for
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142
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (91)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Any
English first
Raynham, Massachusetts
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 30, 2014

Very nice room on the third floor. Had a cubby with a counter, micro and small refrigerator underneath. Desk with leather chair. Couch and coffee table. Large bathroom with large counter to put put stuff on. Good breakfast in a large dining area. Stayed four nights and used as a base to explore this area of NM. Convenient access to major highways and a relatively short drive to the Santa Fe Old Town.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortSuitesMgmnt, General Manager at Comfort Suites, responded to this review, 5 weeks ago
Thank you very much for your wonderful review. We are thrilled to hear that you had such a wonderful experience. We really appreciate your feedback. Our Comfort Suites is indeed really nice and spacious and at a very convenient location close to many local attractions. We hope to see you back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas Texas
Top Contributor
50 reviews 50 reviews
17 hotel reviews
Reviews in 23 cities Reviews in 23 cities
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed July 27, 2014 via mobile

We stayed here with our teenager for one night while traveling through the area. We booked our reservation on the Choice Hotels website less than one hour before we arrived and were lucky to get the last king room, which happened to be a handicapped suite. We arrive before our reservation processed which made check-in a little challenging. Lena at the front desk worked hard to get it sorted out. We also asked her for a recommendation for a dinner restaurant that served good food and was not overpriced. Lena hit the nail on the head with her recommendation of The Blue Corn Cafe' and Brewery which was 4 lights away and AWESOME! ( look for a separate review)
Our room was clean, comfortable and updated. We were on the first floor facing away from the road. We did hear some noise from adjacent rooms but it was early enough not to be a problem. The bed...OMG! The bed was soooo comfortable! And the bedding was all white which makes it easy to see that is was extremely clean. The A/C was very quiet.
The breakfast was good but the prepared egg and cheese omlets were cold. I heated mine in the microwave so that was fine.The fresh whole fruit was full the bananas were perfect!
We used our AAA discount and the price was a good value. I would stay here again if we come back to this area.

Stayed July 2014, traveled with family
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortSuitesMgmnt, General Manager at Comfort Suites, responded to this review, July 28, 2014
Thank you very much for acknowledging our staff, Lina is a great asset to our Comfort Suites. We truly appreciate our valued guests. We take pride in customer service. Our Comfort Suites is really close to many local attraction and great restaurants. Thank you very much for choosing our Comfort Suites as your choice of lodging during your visit to Santa Fe. We hope to see you back soon.
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Anthony
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed July 26, 2014

Very nice, clean and in excellent shape hotel with excellent customer service and very attentive personnel. Loved southwest decoration style outside and inside. Very clean room and bathrooms with very comfortable beds. Delicious and varied hot and cold free breakfast. At the time of visit swimming pool was a little dirty, but probably because of the busy long 4th of July weekend.
Room price a little high, but our comfortable stay was worth the price.

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortSuitesMgmnt, General Manager at Comfort Suites, responded to this review, July 28, 2014
Thank you so much for taking the time to give us a review about your most recent visit to our Comfort Suites. We’re so happy to hear you enjoyed the accommodations, our Comfort Suites has so many things to offer to our valued guests. We truly appreciate you recognizing our staff; we pride ourselves in customer service. We hope to see you back soon.
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Tulsa, Oklahoma
2 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 25, 2014

this hotel has modern rooms and the hotel is set back one block from the busy Cerrillos Road so it is quiet and the setting is pleasant.
the rooms are very well priced and location of hotel allows you to drive down Cerrillos toward the Old Town section of Santa Fe easily.
we have found the staff to be friendly and helpful which is very important when travelling-a smile and willingness to assist is often the difference between a good vacation experience and disappointment.

Room Tip: top floor will put you above anyone who has their children with them in case the kids run around, yo...
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  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortSuitesMgmnt, General Manager at Comfort Suites, responded to this review, July 28, 2014
We appreciate the kind words and great review! Our staff is our best asset when it comes to making sure our customers have the best stay. We really appreciate you choosing our Comfort Suites as your choice of lodging during your stay in Santa Fe.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lubbock, Texas
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 23, 2014

We only stayed one night while passing through town. The room was large and comfortable. The beds were perfect with lots of pillows both soft and firm. And it was very quiet even though we were on the front side of the hotel. The windows and walls must be very well insulated. We've been to Santa Fe many times, often staying right on the plaza but I have to say this was the best value we've ever gotten for a room in Santa Fe. We'll come back.

Room Tip: We had a king suite on the front of the hotel and we loved it.
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  • Stayed July 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortSuitesMgmnt, General Manager at Comfort Suites, responded to this review, July 28, 2014
Thank you very much for choosing our Comfort Suites as your choice of lodging during your recent visit to Santa Fe. Guest satisfaction is our priority and we're happy to hear you enjoyed your visit. Your feedback is valuable and we appreciate you sharing it. We hope to see you back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Katy,Tx
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 15, 2014

Nice big rooms,nicely decorated,clean and comfortable.Good TV, fridge,fast ,free wi fi.The bed was so comfortable I wanted to take it home with me.Excellent value for Santa Fe.Only about 10 minutes to the center of Sant Fe.Well laid out breakfast room,all the usual but they keep it stocked.Coffee available all the time and sometimes cookies in the lobby.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortSuitesMgmnt, General Manager at Comfort Suites, responded to this review, July 17, 2014
Thank you very much for your great review. We do offer some really nice amenities and we are very close to many local attractions. Once again, thank you for choosing our Comfort Suites as your choice of lodging. We hope to see you back soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Suites

Address: 3348 Cerrillos Road, Santa Fe, NM 87505
Phone Number:
Location: United States > New Mexico > Santa Fe
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Business Hotel in Santa Fe
#10 Family Hotel in Santa Fe
#15 Romantic Hotel in Santa Fe
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites 2.5*
Official Description (provided by the hotel):
Welcome to the Comfort Suites, a Santa Fe hotel near Santa Fe Plaza and the historic old townYour Morning Breakfast is full of hot and delicious options, making breakfast at the Comfort Suites the perfect way to start your day. Enjoy our free hot breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors! If you're leaving early, a Your Suite Success™ Grab & Go bag is available for the two hours prior to breakfast.New Flatscreen TV in all rooms. Many HD channels, including several HBO & ESPN channels in HD. Newly renovated indoor heated pool and hot tub. All rooms include refrigerator, hair dryer, iron & ironing board,coffe maker. In addition, we continue to offer: Free high-speed internet,Free local calls, Computer in the lobby with free internet and access to copy and fax services. Very close to a variety of restaurants including Olive Garden, Outback Steakhouse, Applebees, Starbucks or local favorites such as Blue Corn Cafe & Brewery, Horseman’s Heaven Cafe and Santa Fe Capitol Grill. the shopping center featuring Target, Best Buy, Regal Cinema and many more……. Discover the richness of the arts and culture with your stay. The Comfort Suites® hotel is near College of Santa Fe and the Museum of New Mexico. The Eight Northern Pueblos Arts & Crafts Show, Santa Fe Opera and Ski Santa Fe are all located minutes from this Santa Fe, NM hotel. The Santa Fe Plaza and the historic old town are less than four miles away.Enjoy the many area attractions including Canyon Road and Santa Fe Plaza, home to museums, galleries, fine dining and entertainment. The hotel is also minutes from the state capitol and casinos. Visitors will appreciate the American Indian culture and scenic beauty of Santa Fe while staying at the Comfort Suites hotel.Guests of this Santa Fe, NM hotel will enjoy the free coffee and free weekday newspaper. Guests in the mood for a swim will want to take a dip in the indoor heated pool and hot tub. Business travelers will appreciate free wireless high-speed Internet access, on-site meeting room and access to copy and fax machines.All rooms at this Santa Fe hotel are air conditioned and come equipped with irons, ironing boards and cable television.100% Non-smoking room. The hotel also offers valet cleaning service.Our perfect location and convenient access to area attractions makes this Santa Fe, New Mexico hotel a great place to stay for business and leisure travelers. We look forward to seeing you soon. ... more   less 
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Also Known As:
Comfort Hotel Santa Fe
Comfort Suites Santa Fe
Santa Fe Comfort Suites

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