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“As close to home as you can find in a hotel.” 5 of 5 stars
Review of Comfort Suites

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Comfort Suites
2.5 of 5 Hotel   |   3348 Cerrillos Road, Santa Fe, NM 87505   |  
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Hotel amenities
Ranked #14 of 60 Hotels in Santa Fe
Houston, Texas
1 review
2 helpful votes 2 helpful votes
“As close to home as you can find in a hotel.”
5 of 5 stars Reviewed May 9, 2014

Clean, comfortable, current and most of all friendly and over accomodating. Ishmael and Marcos went above and beyond in welcoming me to Santa Fe. I couldn't ask for better, more friendly people. 5 Star in a 2 star property. Not a single complaint and a million compliments.

Room Tip: I was right by the entrance and not a single noise. Anywhere is good.
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  • Stayed May 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortSuitesMgmnt, General Manager at Comfort Suites, responded to this review, May 12, 2014
Thank you so much for taking the time to give us a review about your most recent visit. We’re so happy to hear you enjoyed the accommodations. We truly appriciate you recognizing our friendly staff, we pride ourselves in customer service. We hope you come back soon to our Comfort Suites.
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377 reviews from our community

Traveler rating
    196
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    34
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (99)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Any
English first
Lake Villa, IL
Senior Contributor
30 reviews 30 reviews
24 hotel reviews
Reviews in 25 cities Reviews in 25 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed May 8, 2014

This hotel is truly a gem. I'm glad we had reservations because we would have never found it by just driving down Cerillos Road; it is hidden and needs better sineage. Even though we knew the address, it was hard to spot from the road. I'm glad we did find it because we had two great nights of sleep. The room was quite large, clean and comfortable. We were exhausted from shopping in downtown Santa Fe, and had the hot tub at the hotel all to ourselves that afternoon. What a plus. All around great stay.

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortSuitesMgmnt, General Manager at Comfort Suites, responded to this review, May 9, 2014
Thank you for your wonderful review! We really appreciate you choosing the Comfort Suites as your choice of lodging. We hope to see you back in Santa Fe soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Collins, Colorado
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 6, 2014

This is a beautiful hotel. What's more, the young man at the desk who checked us in was very professional and friendly. So was the young man who checked us out in the morning. The room was very nice, very clean. We walked across the street to Kentucky Fried Chicken, as it was easier than driving on busy Cerillos Road. Would definitely stay here again!

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortSuitesMgmnt, General Manager at Comfort Suites, responded to this review, May 9, 2014
First of all, Thank you very much for your review! I really appreciate you taking the time to give us a wonderful review. We take pride in our clean rooms and friendly staff. Indeed, we are centrally located to many restaurants and other areas of interest. We want to thank you for choosing our Comfort Suites as your choice of lodging during your recent stay in Santa Fe.
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Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed April 28, 2014 via mobile

had a very nice stay. hotel is a little hard to find at first. it is tucked behind a Denver mattress store. chocolate chip cookies were nice and breakfast was good. only drawback was that neither the outside or the inside hot tubs were working the entire time we were there. 3 days.

  • Stayed April 2014
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortSuitesMgmnt, General Manager at Comfort Suites, responded to this review, April 30, 2014
Thank you very much for you review. We apologize for not having the spa working during your stay, but it has been fixed. The safety and comfort of our guest is very important to us. Thank you very much for choosing our Comfort Suites as your choice of lodging. We hope to see you back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pueblo, Colorado
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed April 27, 2014

We stayed here on our way home from Mesa, Az. This hotel was so nice and so was the desk clerk, Ismael, who signed us in that day. Our room was immaculate and very quiet although we were right across from elevator. Bed was very comfortable. Firm but we like firmer mattresses. Breakfast was maintained well and had a variety of food. We used our coupon book that you get at gas stations, etc. Our view was not very good but room made up for it. We will be going back to visit and will not hesitate to stay there again.

  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortSuitesMgmnt, General Manager at Comfort Suites, responded to this review, April 30, 2014
Thank you very much for your excellent review. Ismael is indeed a great asset to our Comfort Suites. We pride ourselves in excellent customer service. Our new beds are very nice and firm and our hotel tends to be very quiet. We are glad to hear you had such a wonderful experience. Thank you for sharing it and thank you for choosing our Comfort Suites as your choice of lodging.
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Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 20, 2014

I have stayed here several times. The hotel is conveniently located to shopping malls, restaurants and grocery stores. Great value for the money I would recommend this hotel to my friends Staff is great

  • Stayed April 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortSuitesMgmnt, General Manager at Comfort Suites, responded to this review, April 23, 2014
Thank you for your wonderful review, we really appreciate the time you took to write us a review. We are in fact centrally located to many great shopping areas and restaurants. Thank you very much for choosing our Comfort Suites as your choice of lodging.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Spring, Texas
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 16, 2014

I have stayed in hotels across the nation for a good number of years. The Comfort Suites in Santa Fe rivals the very best. The facility is always clean, swell decorated, up to date, plenty of towels, excellent cable TV, and well prepared FREE breakfasts. Not to mention very reasonably priced. All the above is good, but the best is the courteous, professional staff. Always attentive. Always appropriate. A gem for the traveler.

Room Tip: All are good.
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  • Stayed April 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortSuitesMgmnt, General Manager at Comfort Suites, responded to this review, April 23, 2014
Thank you very much for your outstanding review. We really appreciate you acknowledging our friendly staff. We pride ourselves in friendly, professional service. Once again, thank you for your review. Hope to see you back soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Suites

Address: 3348 Cerrillos Road, Santa Fe, NM 87505
Phone Number:
Location: United States > New Mexico > Santa Fe
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Santa Fe
#9 Family Hotel in Santa Fe
#15 Romantic Hotel in Santa Fe
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 60
Official Description (provided by the hotel):
Welcome to the Comfort Suites, a Santa Fe hotel near Santa Fe Plaza and the historic old townYour Morning Breakfast is full of hot and delicious options, making breakfast at the Comfort Suites the perfect way to start your day. Enjoy our free hot breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors! If you're leaving early, a Your Suite Success™ Grab & Go bag is available for the two hours prior to breakfast.New Flatscreen TV in all rooms. Many HD channels, including several HBO & ESPN channels in HD. Newly renovated indoor heated pool and hot tub. All rooms include refrigerator, hair dryer, iron & ironing board,coffe maker. In addition, we continue to offer: Free high-speed internet,Free local calls, Computer in the lobby with free internet and access to copy and fax services. Very close to a variety of restaurants including Olive Garden, Outback Steakhouse, Applebees, Starbucks or local favorites such as Blue Corn Cafe & Brewery, Horseman’s Heaven Cafe and Santa Fe Capitol Grill. the shopping center featuring Target, Best Buy, Regal Cinema and many more……. Discover the richness of the arts and culture with your stay. The Comfort Suites® hotel is near College of Santa Fe and the Museum of New Mexico. The Eight Northern Pueblos Arts & Crafts Show, Santa Fe Opera and Ski Santa Fe are all located minutes from this Santa Fe, NM hotel. The Santa Fe Plaza and the historic old town are less than four miles away.Enjoy the many area attractions including Canyon Road and Santa Fe Plaza, home to museums, galleries, fine dining and entertainment. The hotel is also minutes from the state capitol and casinos. Visitors will appreciate the American Indian culture and scenic beauty of Santa Fe while staying at the Comfort Suites hotel.Guests of this Santa Fe, NM hotel will enjoy the free coffee and free weekday newspaper. Guests in the mood for a swim will want to take a dip in the indoor heated pool and hot tub. Business travelers will appreciate free wireless high-speed Internet access, on-site meeting room and access to copy and fax machines.All rooms at this Santa Fe hotel are air conditioned and come equipped with irons, ironing boards and cable television.100% Non-smoking room. The hotel also offers valet cleaning service.Our perfect location and convenient access to area attractions makes this Santa Fe, New Mexico hotel a great place to stay for business and leisure travelers. We look forward to seeing you soon. ... more   less 
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Also Known As:
Comfort Hotel Santa Fe
Comfort Suites Santa Fe
Santa Fe Comfort Suites

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