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“Comfortable, clean, smells good, and friendly staff!” 5 of 5 stars
Review of Comfort Suites

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Comfort Suites
2.5 of 5 Hotel   |   3348 Cerrillos Road, Santa Fe, NM 87505   |  
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Hotel website
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Hotel amenities
Ranked #13 of 60 hotels in Santa Fe
Las Vegas, Nevada
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Comfortable, clean, smells good, and friendly staff!”
5 of 5 stars Reviewed April 18, 2013

I travel for work staying in hotels every night. I ended up extending my stay at this property for an additional three days. Its safe, clean, and very comfortable. Every staff member that I encountered was very polite and friendly. I Love that this property smells good! Thank you for a wonderful stay, and if I end up back in Santa Fe... You know where I'll be staying!

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortSuitesMgmnt, Guest Relations Manager at Comfort Suites, responded to this review, April 29, 2013
Thank you Gayle for such a nice review! We look forward to seeing you again, and you can count on the same friendly service and comfort next time around.
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334 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (86)
Date | Rating
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  • German first
  • Portuguese first
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English first
Cheyenne, Wyoming
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 18, 2013

Stayed here 2 nights while visiting Santa Fe. Very "clean- smelling" facility..rooms were very clean and extremely quiet. Front desk staff were very pleasant and helpful in providing information about things to do around town. The price was very reasonable for this area. Have stayed here before and would stay here again.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham, Alabama
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 18, 2013

Very nice hotel. Friendly and efficient staff. Reasonable rates. Spacious, clean, comfortable room. The only complaint I have is that it was hard to find in the dark. It's back off the main road with a small, low to the ground sign that was easily missed in the dark.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortSuitesMgmnt, Guest Relations Manager at Comfort Suites, responded to this review, May 20, 2013
We are glad that you got to enjoy the good honest value and service that we provide for all of our customers.

We do get a lot of comments about the sign issue and are hands are tied on that one. City ordinance does not make it easy for us to provide a solution to this issue at hand.

Thank you for bringing this to everyone's attention. We are glad for people to at least be aware of this, and maybe customers can share tips on finding us! It's a great value for the find.

Thanks, and we hope to see you again!
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Staten Island, New York
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 18, 2013

Stayed 3 nites , very pleased with this hotel all around...very clean rooms, hearty breakfast included with the stay. Comfortable stay . Caring , helpful staff . Certainly recommend this
Place as it is close to most attractions ...Avery good value for the price !!u

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jerusalem, Yerushalayim, Israel
Senior Contributor
36 reviews 36 reviews
24 hotel reviews
Reviews in 26 cities Reviews in 26 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed April 16, 2013

This hotel could use a renovation. The walls are really thin. There was no fitness center even tho there was a sign for one. The vibe in this hotel is not for young ppl, although maybe that is just santa fe I am not sure...breakfast was the usual.It is in a good location

  • Stayed April 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortSuitesMgmnt, Guest Relations Manager at Comfort Suites, responded to this review, May 20, 2013
Hi there! Thank you for the valuable feedback and for taking the time to share your thoughts. We wanted to let you know that since the time of your stay, the hotel has indeed undergone a recent renovation.

Yes, we do have a fitness room. You will find it when you walk into the pool area. As part of our renovation efforts, we have also updated some of our fitness equipment.

We hope to see you back to enjoy our recent renovations, fitness room, and convenient location. Thank you again for your feedback.
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Salisbury, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 10, 2013

Stayed here for 1 night for a total of $104 Inc taxes.
Hotel was easy to find when coming off I25. Whilst it is some way from the centre of Santa Fe the route in is easy enough just following Cerrillos Rd straight into the centre and the 'plaza'.
The room had 2 large double beds with a petitioned off sitting area. It was clean and well maintained
Check in was good and the receptionist was helpful in relation to my onward journey the following day to Durango.
Breakfast was as you would expect from a Comfort Inn. The continental breakfast is good but the cooked is less appetizing
Overall good value for money and one of the better hotels

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vail, Colorado
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 10, 2013

Chose this Comfort Suites after reading the not-so-great reviews of the other Choice Hotels in the Santa Fe area. For the most part, everything was in decent condition and clean. We stayed on the 3rd floor and the ice machine was out of order -- I have a hunch it had been that way for a while! Our room also had mold in the shower - never a nice thing to see - and easily fixed. Otherwise pretty decent.

  • Stayed April 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortSuitesMgmnt, Guest Relations Manager at Comfort Suites, responded to this review, May 20, 2013
Thanks for your feedback and for rating us 4/5!

Since then, all of our shower curtains have been replaced with brand new ones, and bathrooms touched up with fresh caulking as well. The ice machine on the 3rd floor has also been fixed.

We hope your stay was a great value to you otherwise, and hope to see you again! Please let us know what else we can do to make your stay better next time around.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Comfort Suites

Address: 3348 Cerrillos Road, Santa Fe, NM 87505
Phone Number:
Location: United States > New Mexico > Santa Fe
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Business Hotel in Santa Fe
#11 Family Hotel in Santa Fe
#13 Romantic Hotel in Santa Fe
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites 2.5*
Official Description (provided by the hotel):
Welcome to the Comfort Suites, a Santa Fe hotel near Santa Fe Plaza and the historic old townYour Morning Breakfast is full of hot and delicious options, making breakfast at the Comfort Suites the perfect way to start your day. Enjoy our free hot breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors! If you're leaving early, a Your Suite Success™ Grab & Go bag is available for the two hours prior to breakfast.New Flatscreen TV in all rooms. Many HD channels, including several HBO & ESPN channels in HD. Newly renovated indoor heated pool and hot tub. All rooms include refrigerator, hair dryer, iron & ironing board,coffe maker. In addition, we continue to offer: Free high-speed internet,Free local calls, Computer in the lobby with free internet and access to copy and fax services. Very close to a variety of restaurants including Olive Garden, Outback Steakhouse, Applebees, Starbucks or local favorites such as Blue Corn Cafe & Brewery, Horseman’s Heaven Cafe and Santa Fe Capitol Grill. the shopping center featuring Target, Best Buy, Regal Cinema and many more……. Discover the richness of the arts and culture with your stay. The Comfort Suites® hotel is near College of Santa Fe and the Museum of New Mexico. The Eight Northern Pueblos Arts & Crafts Show, Santa Fe Opera and Ski Santa Fe are all located minutes from this Santa Fe, NM hotel. The Santa Fe Plaza and the historic old town are less than four miles away.Enjoy the many area attractions including Canyon Road and Santa Fe Plaza, home to museums, galleries, fine dining and entertainment. The hotel is also minutes from the state capitol and casinos. Visitors will appreciate the American Indian culture and scenic beauty of Santa Fe while staying at the Comfort Suites hotel.Guests of this Santa Fe, NM hotel will enjoy the free coffee and free weekday newspaper. Guests in the mood for a swim will want to take a dip in the indoor heated pool and hot tub. Business travelers will appreciate free wireless high-speed Internet access, on-site meeting room and access to copy and fax machines.All rooms at this Santa Fe hotel are air conditioned and come equipped with irons, ironing boards and cable television.100% Non-smoking room. The hotel also offers valet cleaning service.Our perfect location and convenient access to area attractions makes this Santa Fe, New Mexico hotel a great place to stay for business and leisure travelers. We look forward to seeing you soon. ... more   less 
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Also Known As:
Comfort Hotel Santa Fe
Comfort Suites Santa Fe
Santa Fe Comfort Suites

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