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“Friendly front desk staff” 4 of 5 stars
Review of Comfort Suites

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Comfort Suites
2.5 of 5 Hotel   |   3348 Cerrillos Road, Santa Fe, NM 87505   |  
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Hotel amenities
Ranked #13 of 60 hotels in Santa Fe
Upstate NY
Senior Contributor
40 reviews 40 reviews
8 hotel reviews
Reviews in 17 cities Reviews in 17 cities
11 helpful votes 11 helpful votes
“Friendly front desk staff”
4 of 5 stars Reviewed November 5, 2012

Although our room was on the small side, it was clean and comfortable, with a mini-fridge but no microwave. Breakfast buffet was typical but good: hard-boiled eggs, yogurt, fruit, cereal, pastries, waffles, etc. Front desk staff were very friendly and helpful. Would stay there again with no qualms.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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332 people have reviewed this hotel

Traveler rating
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    31
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (85)
Date | Rating
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  • German first
  • Portuguese first
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English first
Fort Collins, Colorado
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
Reviews in 10 cities Reviews in 10 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed November 3, 2012

Clean, spacious comfortable rooms. Friendly staff. Just off Cerrillos Road, a busy but convenient thoroughfare, but rooms in this well built hotel are quiet. An excellent breatfast is included with a wide variety of choices. If you don't insist on a "Santa Fe decor", this may be the place for you.

Room Tip: We always ask for an upper level room away from elevators, stairs, vending. Probably best to ask for...
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  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arkansas
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 1, 2012

A little hard to find (behind Denver Mattress), but made for less street and traffic noise. Excellent value for Santa Fe. Very nice and helpful staff. Clean room and bathroom. Nice breakfast....nothing fancy, but good variety.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Iowa
Senior Contributor
34 reviews 34 reviews
24 hotel reviews
Reviews in 26 cities Reviews in 26 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed November 1, 2012

Check in was good, with friendly and helpful staff, who directed us to a local pizza parlor for an excellent pizza dinner. The room was clean and the bed was comfortable with plenty of pillows. Breakfast was good - we had eggs and sausage, and there was also yogurt, cereal and a waffle maker, as well as other breakfast items. This area of Santa Fe has plenty for everyone, with a movie theater closeby as well as grocery stores and a Wal Mart.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Las Cruces, New Mexico
Top Contributor
93 reviews 93 reviews
28 hotel reviews
Reviews in 38 cities Reviews in 38 cities
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed November 1, 2012

We were just here for one night on business. After the night before in a different city/hotel - this was a real disappointment. Upon checking in at 6:00 pm (meaning ready for dinner), we asked the front desk attendant for a restaurant recommendation. He started listing some fast food Mexican restaurants. We said we are from southern New Mexico so, being very used to Mexican food, we were looking for something a little different. He, very condescendingly said "WELL, you ARE in SANTA FE!" Room was very small. The desk chair was squeezed between a desk and the wall because there was no room to put it in front of the desk. Breakfast was as expected. Location a bit hard to find....than goodness for GPS. Clerks attitude was the most disappointing.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Antonio, Texas
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 29, 2012

I don't know that I've ever been to a Comfort Suites where I was disappointed. Clean & fresh rooms, comfortable bed & pillows. This one in Santa Fe had a nice breakfast with biscuits/gravy, eggs/sausage - bacon on Sunday, and the standard waffle iron. Staff was very pleasant and friendly.

This location is tricky to find, tucked in what must have formerly been a vacant lot behind a mattress business on the main drag. Online maps & GPS programs currently show the wrong location. Southbound after dark there was NO visible sign of the hotel. We turned into various dead ends where it was 'supposed' to be, then finally happened to see it. Even northbound the Comfort Suites sign is positioned low to the ground where it isn't visible until too late to turn. Be prepared!

Only one thing "rubbed me the wrong way" and struck me as a tremendous lie!! The toilet paper in the room was a brand called "Heavenly Soft" -- they lie! This stuff was like sand paper!

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, Colorado
Senior Contributor
34 reviews 34 reviews
12 hotel reviews
Reviews in 18 cities Reviews in 18 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed October 20, 2012

My husband and I spent the last night of the Albuquerque balloon festival at this hotel. Despite having been full every night for a week, the desk and service people were all pleasant. Many asked how our stay was going. It is clean and the beds are comfortable. We found the price to be less than most of the other chain hotels. If you are a REAL coffee lover, try the coffee maker that is labeled "Bold"--an improvement over typical motel coffees. The hotel is situated behind a mattress store which prevents some of the noise from Cerrillos Road

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Comfort Suites

Address: 3348 Cerrillos Road, Santa Fe, NM 87505
Phone Number:
Location: United States > New Mexico > Santa Fe
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Business Hotel in Santa Fe
#11 Family Hotel in Santa Fe
#15 Romantic Hotel in Santa Fe
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites 2.5*
Official Description (provided by the hotel):
Welcome to the Comfort Suites, a Santa Fe hotel near Santa Fe Plaza and the historic old townYour Morning Breakfast is full of hot and delicious options, making breakfast at the Comfort Suites the perfect way to start your day. Enjoy our free hot breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors! If you're leaving early, a Your Suite Success™ Grab & Go bag is available for the two hours prior to breakfast.New Flatscreen TV in all rooms. Many HD channels, including several HBO & ESPN channels in HD. Newly renovated indoor heated pool and hot tub. All rooms include refrigerator, hair dryer, iron & ironing board,coffe maker. In addition, we continue to offer: Free high-speed internet,Free local calls, Computer in the lobby with free internet and access to copy and fax services. Very close to a variety of restaurants including Olive Garden, Outback Steakhouse, Applebees, Starbucks or local favorites such as Blue Corn Cafe & Brewery, Horseman’s Heaven Cafe and Santa Fe Capitol Grill. the shopping center featuring Target, Best Buy, Regal Cinema and many more……. Discover the richness of the arts and culture with your stay. The Comfort Suites® hotel is near College of Santa Fe and the Museum of New Mexico. The Eight Northern Pueblos Arts & Crafts Show, Santa Fe Opera and Ski Santa Fe are all located minutes from this Santa Fe, NM hotel. The Santa Fe Plaza and the historic old town are less than four miles away.Enjoy the many area attractions including Canyon Road and Santa Fe Plaza, home to museums, galleries, fine dining and entertainment. The hotel is also minutes from the state capitol and casinos. Visitors will appreciate the American Indian culture and scenic beauty of Santa Fe while staying at the Comfort Suites hotel.Guests of this Santa Fe, NM hotel will enjoy the free coffee and free weekday newspaper. Guests in the mood for a swim will want to take a dip in the indoor heated pool and hot tub. Business travelers will appreciate free wireless high-speed Internet access, on-site meeting room and access to copy and fax machines.All rooms at this Santa Fe hotel are air conditioned and come equipped with irons, ironing boards and cable television.100% Non-smoking room. The hotel also offers valet cleaning service.Our perfect location and convenient access to area attractions makes this Santa Fe, New Mexico hotel a great place to stay for business and leisure travelers. We look forward to seeing you soon. ... more   less 
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Also Known As:
Comfort Hotel Santa Fe
Comfort Suites Santa Fe
Santa Fe Comfort Suites

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