We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Steven is the man” 5 of 5 stars
Review of Fairfield Inn Santa Fe

Fairfield Inn Santa Fe
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save
You added Fairfield Inn Santa Fe to your Saves list
Fairfield Inn Santa Fe
2.5 of 5 Hotel   |   4150 Cerrillos Road, Santa Fe, NM 87505   |  
Hotel website
  |  
Hotel deals
  |  
Hotel packages
  |  
Hotel amenities
Special Offer
Earn Rewards Points
Ranked #42 of 60 Hotels in Santa Fe
Elgin, Illinois
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Steven is the man”
5 of 5 stars Reviewed 1 week ago via mobile

My sister and I spent the night here last night after a long day of traveling across the country and just wanted a nice place to sleep. We found exactly that. The room was clean, nice and comfortable. The breakfast in the morning was good as well. But the biggest thing this place has going for it and why if I am back in Sante Fe I will only stay here is for to the exemplary service by one employee.. Steven the 3 times I saw him he was helping someone out. First someone can't get there trailer out of the parking lot and he is the sole reason they got out. Second he was giving a woman an expansive run down of the local sites and what is fun and thirdly he saved me the trouble of having to get a locksmith and the embaressment of having to tell my sister and that I locked my keys in my car. And he did all this from 11 to close to 1 and at no point did he get frustrated. Alright well thanks so much Steven and Fairfield inn I really hope you know the kind of employee you got here

Stayed April 2015, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
property85, General Manager at Fairfield Inn Santa Fe, responded to this review, 5 days ago
I am pleased to hear you had an enjoyable stay and were provided the service you deserve. Thank you for sharing your comments regarding your clean room, comforatable stay and Steven. Steven is a wonderful asset to our team and we are very happy to have him on board. I passed your comments along to the staff and to Steven. We take pride in providing the best service possible and providing our guests with complete satisfaction. Thank you for taking the time to comment. We
hope your travels bring you back to the area and to stay with us again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

153 reviews from our community

Traveler rating
    34
    58
    40
    10
    11
See reviews for
31
65
11
12
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Japanese first
  • Any
English first
South Bend, Indiana
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 25, 2015

The room was nice, clean, with frig and micro. We were on the first floor, not too far from the lobby. We found it to be a noisy in the morning befor and during breakfast. Heating system was quiet. Breakfast was the standard Fairfield breakfast.

Room Tip: It was loud in the morning so choose a room away from the lobby. Also no elevator to the second floo...
See more room tips
  • Stayed February 2015, traveled as a couple
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
property85, General Manager at Fairfield Inn Santa Fe, responded to this review, February 27, 2015
My sincere apologies for the noise inconvenience you expereinced while staying with us. I was unaware of the noise issue during your stay. Rest assure upon notifying the staff, we will always immediately resolve the issue. We take pride in our clean rooms and am happy you found it just as it should be. We hope you will provide us the opportunity to make your next stay problem free. Thank you for your time.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Panama City, Florida
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 22, 2015

Location was convenient to the interstate and close to good restaurants. The staff person, Steve, gave us a good recommendation (and discount coupon) for a nearby Mexican Restaurant. Breakfast area was small, but had all the usual good items we have come to expect as we travel.

Stayed January 2015, traveled with family
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
property85, General Manager at Fairfield Inn Santa Fe, responded to this review, February 27, 2015
Thank you for responding regarding your stay with us. We appreciate your comments. It is our pleasure to provide the service our valued guests deserve and expect. We hope your future travel plans bring you back for another stay.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denver, Colorado
Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed February 17, 2015

I was a bit surprised to find so many good reviews of this hotel. Believe me, I am not overly picky but this place just didn't cut the mustard.

This hotel is the basic of the basics. Maybe it was just our room but it was designed with a small dressing area near the door followed by a shot gun hall with the bathroom in the middle and the sleeping area on the end. The floor was very uneven and creaked like you were heading through the floor to the front desk any minute. The second floor was oppressively hot, even having just come from Arizona. The wall heater/AC in our room was also cranking out the heat. The A/C function didn't seem to work but we got some cooler outside air to come in.

The bed was OK but not overly comfortable. No on line guide could be found on the TV. It was remote roulette. The signal dropped in and out. After 8 fitful hours of sleep I am not sure I feel better than when I arrived last night. Everything was clean but was just creaky, worn, loose, etc. The breakfast was good and complete. The dining area, however, was extremely tight. Marriott, this place really needs a makeover. After staying in the Fairfield in ABQ (basic but very nice) I found this property did not provide the needed break at the end of a hard drive.

Room Tip: Try to stay on the parking lot side if possible. There is a very loud major street on the other side...
See more room tips
  • Stayed February 2015, traveled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
property85, Front Office Manager at Fairfield Inn Santa Fe, responded to this review, February 19, 2015
Thank you for taking the time to comment in regards to your recent stay here at the Fairfield Inn. I sincerely apologize for any inconvenience you may have experienced while staying with us. Our goal is to provide our guests with a problem free stay and I am sorry we let you down. We will take your comments into consideration for future plans. The only way to improve is to hear from valued guests such as yourself. Thank you again for your time and comments.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Colorado Springs, Colorado
Top Contributor
58 reviews 58 reviews
7 hotel reviews
Reviews in 14 cities Reviews in 14 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed January 8, 2015

We've stayed here on our past couple of trips through Santa Fe. Rooms are spacious, clean, and offer upgraded cable and free WiFi. The staff is very friendly, Steve remembered us from our last trip. The breakfast bar has been expanded to incude eggs and sausage, along with the usual waffles, cerals, yogurts...etc. Our favorite feature is that the Blue Corn Cafe & Brewery is right across the street. An Appleby's is a 5 minute walk away. Easy on and off from I-25.

  • Stayed January 2015, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
property85, Front Office Manager at Fairfield Inn Santa Fe, responded to this review, January 12, 2015
Thank you for sharing your recent experience with us. I'm happy to hear you were pleased with our amenities, location and service from our staff. We are always striving to provide our guests with a clean hotel and the best service possible. We hope your future travel plans continue to bring you back to the Fairfield Inn. Thank you for your time.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 13, 2014

We got in very late (nearly midnight) but the night manager (Steve) was so awake and "on" assuring us that a later than usual check-out would be no problem. Also he was very helpful in guiding us to the specific publications, and guides to meet our specific (art) interests in the Santa Fe area...saving us a lot of frustration and time. The room was great, fridge, microwave, coffee maker. Very comfortable bed.

  • Stayed November 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
property85, General Manager at Fairfield Inn Santa Fe, responded to this review, November 17, 2014
We appreciate you taking the time to comment on your stay. I'm pleased to hear Steven provided the service you deserve and expect. Our entire team is commited to providing exceptional service no matter the time of day or night. Thank you for choosing us! We hope your travels bring you back to the area. We would love to have you stay with us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denver, Colorado
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed October 29, 2014

We stopped at this Fairfield Inn while traveling through New Mexico from Colorado to Arizona. The hotel is a slightly older property, but it is very well-maintained and clean. All staff members we talked to were pleasant and professional. The hotel is conveniently located near shopping and restaurants. The free breakfast featured a standard selection of hot and cold items. One minor drawback is the hotel's proximity to a busy road and intersection, with the associated traffic noise. Nevertheless, we would stay here again.

Room Tip: Rooms that face the parking lot (away from the road) are quieter.
See more room tips
  • Stayed October 2014, traveled as a couple
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
property85, Front Office Manager at Fairfield Inn Santa Fe, responded to this review, November 3, 2014
Its always nice to hear from our guests and know that they enjoyed their stay. We take pride in offering a clean hotel with excellent service. We would like to thank you for taking the time to write a review about our property and would love to see again on your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Fairfield Inn Santa Fe? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Fairfield Inn Santa Fe

Address: 4150 Cerrillos Road, Santa Fe, NM 87505
Location: United States > New Mexico > Santa Fe
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Swimming Pool Wheelchair access
Hotel Style:
Ranked #42 of 60 Hotels in Santa Fe
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Fairfield Inn Santa Fe 2.5*
Number of rooms: 55
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Priceline, Cheap Tickets, Orbitz, Hotels.com, Marriott and Odigeo so you can book your Fairfield Inn Santa Fe reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Fairfield Inn Santa Fe Hotel Santa Fe
Fairfield Santa Fe
Santa Fe Fairfield Inn

Owners: What's your side of the story?

If you own or manage Fairfield Inn Santa Fe, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.