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“Clean and Relatively Inexpensive BUT NO ELEVATOR!” 3 of 5 stars
Review of Fairfield Inn Santa Fe

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Fairfield Inn Santa Fe
2.5 of 5 Hotel   |   4150 Cerrillos Road, Santa Fe, NM 87505   |  
Hotel amenities
Ranked #42 of 60 Hotels in Santa Fe
Gilbert
Level Contributor
77 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
“Clean and Relatively Inexpensive BUT NO ELEVATOR!”
3 of 5 stars Reviewed July 24, 2014

Reasonably priced for Santa Fe. Rooms were clean with tub showers and coffee en suite. WiFi was free. Difficult to get luggage in the small doors. There is no Elevator so don't get a second floor room. Parking is limited. This is not a Hotel for handicapped or even the slightly infirm. The hotel is near good restaurants in the newer part of Santa Fe. It is not near the Old Pueblo. The staff was friendly and helpful. The "Free" breakfast was better than some but not much better.

Room Tip: No Elevator so you have to carry your luggage up narrow stairs to the second floor. First floor is...
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  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
property85, General Manager at Fairfield Inn Santa Fe, responded to this review, July 25, 2014
Thank you for taking the time to offer your comments regarding your stay. Your feedback is extremely important to us. We apologize for any inconvenience you experienced with your luggage. For future visits, please keep in mind the staff is always available to assist with luggage to the 2nd floor, and all handicapped accessible rooms are located on the first floor. Thank you for commenting on our freindly ,helpful staff. We strive to constantly and consistantly provide the best service possible.We would appreciate the opportunity to have you stay with us again.
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167 reviews from our community

Traveler rating
    38
    62
    42
    13
    12
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34
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12
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Japanese first
  • Any
English first
Phoenix, Arizona
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed July 23, 2014

The hotel is small but was perfect for our needs. We booked last minute and didn't have time to check it out on line..It was great. The rooms are modern, very clean and the beds felt wonderful. The breakfast was simple but better than most. The staff kept it well stocked and cleaned. I asked for a recommendation for dinner and was directed to a great New Mexican cuisine across the street. Overall it was a very pleasant experience.

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
property85, General Manager at Fairfield Inn Santa Fe, responded to this review, July 25, 2014
We are pleased you enjoyed your stay. The staff takes great pride in providing a clean hotel and excellent service. We do our very best to make each guests stay as pleasant and enjoyable as possible and to hear we succeeded is very important to us.We hope your future plans bring you back to the area. Thank you for your time and your comments.
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Ras Tanura, Ash Sharqiyah, Saudi Arabia
Level Contributor
25 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed July 15, 2014

We came to this hotel late on the 4th of July and it was sold out! The fellow working behind the counter (Steve O.) did everything he could to help us locate a room. He eventually helped us find a room and made us a good recommendation for dinner as well. He didn't have to do any of this at all and it was a nice change for someone to go out of their way to help us even though the hotel was sold out and we couldn't stay there. If I ever come through Santa Fe again, I will definitely stay here!

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
property85, General Manager at Fairfield Inn Santa Fe, responded to this review, July 25, 2014
It is unfortunate that we were sold out, during theb hokliday weekend, and you were not able to stay with us.We appreciate your comments, we know how valauble your time is and we appreciate you taking the time to respsond.Our staff takes great pride in the service we provide. Your comments were passed onto Steve, and we would definately love to have you and your family stay with us on your next trip through Santa Fe. We hope to see you soon!
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Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed July 12, 2014

This is not our first stay here. This hotel is nothing fancy but very clean and very reasonable. The staff is extremely helpful and nice and had excellent suggestions for things to do. Only drawback is no elevator and be careful of the trees. They drop sap.

Stayed July 2014
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
property85, General Manager at Fairfield Inn Santa Fe, responded to this review, July 14, 2014
We know you have a choice when it comes to lodging, and we appreicate you staying with us when you are in Santa Fe. Our goal is to provide our guests with a clean , comfortable room with excellent service. It sounds as though we did just that! Thank you for your comments!. We hope to see you again soon, and just a reminder, if on the 2nd floor on your next visit, we will be more than happy to assist with luggage.
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El Paso, Texas, USA
Level Contributor
340 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 227 helpful votes
4 of 5 stars Reviewed July 5, 2014

We came to Santa Fe for Santa Fe, not or hotel room. Nevertheless, we have enjoyed our stay. The breakfast is nice and better than many other hotels where I have stayed. The room was surprisingly clean. Steven was very nice at check in.

I'd totally recommend this hotel to anyone not desiring some swank spa.

Stayed July 2014, traveled as a couple
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
property85, General Manager at Fairfield Inn Santa Fe, responded to this review, July 14, 2014
We love to hear from our guests. I am very pleased you enjoyed your stay. Your comments are extremely important to us and we appreciate you taking the time to comment. It's nice to hear you enjoyed the new Hot breakfast and the hotel. Thank you for staying with us!
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Albuquerque, New Mexico
Level Contributor
40 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed July 4, 2014

My husband and I like to take little weekend trips to the Santa Fe area. Recently, our usual go to place in the Pojaque area raised their prices to $250 a night. I just couldn't bring myself to pay that for a hotel room. I found that the Fairfield offered a very good price for the same type of room, that included breakfast.

We were welcomed by Steven and checked in quickly. Our room was on the second floor . Downside is that there is no elevator. Our room was very clean and comfortable. The room was equipped with a half size refrigerator, small microwave and coffee pot.

The breakfast room is very small and fills up quickly. I am vegan and was happy that they had a small oatmeal bar and fruit. My meat eating husband had eggs, sausage and biscuits.

The hotel is close to 599 via Airport road, which bypasses the traffic in Santa Fe, allowing getting to Taos faster.

There are places to eat close to the hotel, Steven gave us a coupon to use at one of them.

I would come back to the Fairfield again.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
property85, General Manager at Fairfield Inn Santa Fe, responded to this review, July 14, 2014
Thank you for taking the time to respond regarding your stay. We are pleased you enjoyed your clean comfortable room and had an overall enjoyable stay.The convenience of the hotel, and breakfast are just a couple of reasons our guests return time after time. We would love to have you stay with us again and make us your new place to stay when in the area. For furture visits, trays are available should you chooose to take breakfast to your room and the staff is always available to assist with luggage to the 2nd floor. Hope to see you soon!
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San Antonio, Texas
1 review
1 of 5 stars Reviewed July 2, 2014

We inadvertantly made an Advance Purchase Rate reservation which we found out too late are non-refundable, notice was not clearly stated and there was no consideration by local Santa Fe Fairfield General Manager. Interestingly Marriott.com allowed the cancellation without adequate notice that it was non-refundable. Cancellation done on n iPhone and screen size prevented the detail. And, I have been a loyal Marriott customer with over 300 stays which made no difference whatsoever.
Be aware.

  • Stayed June 2014, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
property85, General Manager at Fairfield Inn Santa Fe, responded to this review, July 17, 2014
Thank you for taking the time to post your review. We have taken your concerns about the Advance Purchase rate to the Marriott Corporate Office and they will use the information for future improvements on their website as needed. I am pleased we were able to reach a compromise during our telephone conversation. Thank you again for your feedback.
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Additional Information about Fairfield Inn Santa Fe

Address: 4150 Cerrillos Road, Santa Fe, NM 87505
Location: United States > New Mexico > Santa Fe
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Swimming Pool Wheelchair access
Hotel Style:
Ranked #42 of 60 Hotels in Santa Fe
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn Santa Fe 2.5*
Number of rooms: 55
Reservation Options:
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Also Known As:
Fairfield Inn Santa Fe Hotel Santa Fe
Fairfield Santa Fe
Santa Fe Fairfield Inn

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