If you are looking for a cheap night's stay way outside of Santa Fe and you don't mind being housed in an outdated place with just a few rooms and no elevator, stay here! How Marriott could put its name to this establishment is beyond me. We reserved a room with 2 queen beds and it faced Cerrillos Road, which is a major road with heavy traffic pretty much around the clock. The windows are not soundproof so you sleep to the thunder of cars and trucks whizzing by. In case you like sleeping with the window open, forget this one: The window in our room was actually screwed and nailed shut. The air conditioning unit was very noisy but provided the only air in the room. The breakfast room is actually housed in the small lobby and there was not enough space to accommodate all of the guests when we ate breakfast at 9 am. The cleaning lady was already using a very loud vacuum cleaner right outside our door at 8:30 am (on a Sunday morning, no less!), so the hotel obviously expects guests to have fled by then. If you decide to stay at this Inn, ask for a room facing the back of the hotel and don't plan to spend more than one night. It won't be very restful, but at least the price will have been right. Also remember that there is NO elevator and all of the rooms are on the second floor, so leave your heavy luggage in the car or at home. One positive note: The front desk staff was very helpful and the young lady who checked us in even helped lug our suitcases up the steep staircase.
Ask for a room facing the back of the hotel.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
I sincerely apologize for the inconveniences you experienced during your stay with us.The multiple issues are not typical at our hotel, and I appreciate you bringing them to my attention. Your comfort is very important to us. I am happy to hear, that our staff was friendly and helpful with your luggage. That is what we are here for, to assist with any need you may have.Thank you for your time.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.