We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“nice hotel on Cerrillos” 4 of 5 stars
Review of DoubleTree by Hilton Santa Fe

Save Saved
You added DoubleTree by Hilton Santa Fe to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 11 more sites!
DoubleTree by Hilton Santa Fe
3.0 of 5 Hotel   |   4048 Cerrillos Rd., Santa Fe, NM 87507   |  
  |  
Hotel deals
  |  
Hotel website
  |  
Hotel amenities
Ranked #23 of 60 hotels in Santa Fe
txyz
Senior Contributor
35 reviews 35 reviews
4 hotel reviews
Reviews in 19 cities Reviews in 19 cities
22 helpful votes 22 helpful votes
“nice hotel on Cerrillos”
4 of 5 stars Reviewed March 29, 2014

Clean southwestern styled hotel in a good neighborhood pretty close to most destinations in Santa fe but just far enough from downtown to be reasonably priced. Stayed here twice and found it to be a good value both times. Really like the lobby design and the rooms were clean and well proportioned. This is my go to Hotel in Santa Fe for this price range.

  • Stayed March 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barry B, General Manager at DoubleTree by Hilton Santa Fe, responded to this review, April 7, 2014
Hi txyz,
Thank you for taking the time to write about your stay in our hotel. It's good to hear you enjoyed the hotel and its location and services. We hope to have you with us again soon.
Barry Baxter
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

243 people have reviewed this hotel

Traveler rating
    122
    73
    24
    18
    6
See reviews for
77
71
12
50
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • Any
English first
Calgary, Canada
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 26, 2014

Pleasant and efficient staff. Clean, well maintained. Good value for the price. Very generous with the courtesy Van. Local cuisine and generous portions. Large, attractive fireplace. Elevator a tad slow but tolerable.

  • Stayed March 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barry B, General Manager at DoubleTree by Hilton Santa Fe, responded to this review, April 7, 2014
Hi Anna,
Thanks for your kind comments and for choosing to stay with us. I am happy to hear you enjoyed your visit and the services we offer. I hope we can welcome you back on your next trip to Santa Fe.
Barry Baxter
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlantic, Iowa
2 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 25, 2014 via mobile

I've stayed at this hotel twice while working in Santa Fe. Having only 1 elevator is a huge problem as this is a super busy hotel. Even as a diamond member at Hilton I would rather stay on the first floor it's so bad! The restaurant attached has a fantastic breakfast. The staff are very nice and helpful. The hotel is a bit pricey, but for the price you get an awesome place to stay that is very clean, safe and comfortable.

Stayed March 2014, traveled on business
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barry B, General Manager at DoubleTree by Hilton Santa Fe, responded to this review, March 26, 2014
Hi Wendy,
Thank you for taking the time to write a review and for the feedback about your stay. I understand your concern about the elevator and will pass this information on. I am happy to hear you enjoyed the service of the staff as well as our restaurant and I hope we can welcome you back on a future visit to Santa Fe.
Barry Baxter
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Clovis, United States
1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 19, 2014

It was a comfortable and beautiful hotel. Only two drawbacks; It is pricey and the beds are very soft. It is in a location of Santa Fe that has everything a person needs and only 20 minutes from the plaza.

  • Stayed March 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barry B, General Manager at DoubleTree by Hilton Santa Fe, responded to this review, March 21, 2014
Hi Doug,
Thank you for taking the time to write a review and for choosing us during your trip to Santa Fe. I am glad to hear you found our hotel comfortable and that you enjoyed its location and services. I hope you will choose to stay with us again on your next trip to Santa Fe.
Barry Baxter
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
South, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 16, 2014

There are 2 doubles or 1 King...too small for families. The bathroom was dirty upon arrival. We couldn't get a roll-away bed when we asked for one. Had to move rooms to be comfortable and never got the extra comforter we asked for.

  • Stayed March 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barry B, General Manager at DoubleTree by Hilton Santa Fe, responded to this review, March 18, 2014
Hi Lacy,
Thank you for taking the time to give us feedback about your stay. While the occupancy limits of the rooms can not be changed, we certainly could have done better at communicating and delivering the extra comforter. I apologize for any inconvenience this caused and I hope you enjoyed your time in Santa Fe. I hope you will give us another chance on a future visit to the area.
Barry Baxter
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dalton, GA
2 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 13, 2014

Overall, the DoubleTree had great accommodations. Had a pool which was "important" for our little boy (7). Other than a clogged sink (which was attended to promptly), our accommodations were good. We did not take advantage of the onsite restaurant or other amenities as we went out during the day and explored Santa Fe.

  • Stayed March 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barry B, General Manager at DoubleTree by Hilton Santa Fe, responded to this review, March 14, 2014
HI elcid,
Thank you for choosing to stay with us and for taking the time to write a review. I am happy to hear we took care of the issue and that overall you enjoyed our hotel and its services. I hope you will choose us again on a future visit to the area.
Barry Baxter
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Plainview, Texas
Contributor
18 reviews 18 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed March 13, 2014

The staff is amazing and so friendly! The rooms were clean and the pool/hot tub was really great. We enjoyed the wonderful breakfast (pay for the bed/breakfast special...you won't regret it!) We will return!!

  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barry B, General Manager at DoubleTree by Hilton Santa Fe, responded to this review, March 14, 2014
Hi Karri,
Thank you for choosing to stay with us and for taking the time to write a review about your experience. I am happy you enjoyed our hotel and I hope we can welcome you back on a future visit to Santa Fe!
Barry Baxter
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to DoubleTree by Hilton Santa Fe? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about DoubleTree by Hilton Santa Fe

Address: 4048 Cerrillos Rd., Santa Fe, NM 87507
Phone Number:
Location: United States > New Mexico > Santa Fe
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#11 Business Hotel in Santa Fe
#21 Romantic Hotel in Santa Fe
#25 Family Hotel in Santa Fe
Price Range (Based on Average Rates): $$
Hotel Class:3 star — DoubleTree by Hilton Santa Fe 3*
Official Description (provided by the hotel):
The DoubleTree by Hilton Santa Fe is in a great location for all of your Santa Fe destinations and business needs. We are only minutes from the Historic Plaza, Santa Fe Place Mall, Golf Courses, Santa Fe Colleges, Santa Fe Opera, Casinos, Interstate 25 and just thirty minutes from the Santa Fe Ski Basin. If you are filming in NM or a business traveler visiting Los Alamos National Labs, UPS, Fed Ex or a local business you will find that the DoubleTree by Hilton Santa Fe is the perfect location to meet, relax and work with over 4,500 square feet of flexible meeting space. We offer complimentary hotel shuttle service to and from the Santa Fe Airport, complimentary high-speed Internet access and much more. Enjoy a delicious meal for breakfast at Patina's or dinner at Mezcal Bar and Grill featuring contemporary American cuisine. Santa Fe, New Mexico enjoys over 330 days of sunshine offering powder skiing in the winter with spectacular views of New Mexico's romantic and colorful sunsets. So come and experience the DoubleTree by Hilton Santa Fe in the City Different amid the Land of Enchantment. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Hotels.com, Expedia, Booking.com, Cheap Tickets, Tingo, Hilton Hotels, Travelocity, BookingOdigeoWL, getaroom.com, Priceline, Venere and Otel so you can book your DoubleTree by Hilton Santa Fe reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree By Hilton Santa Fe Hotel Santa Fe
Holiday Inn Santa Fe
Santa Fe Holiday Inn

Owners: What's your side of the story?

If you own or manage DoubleTree by Hilton Santa Fe, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.