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DoubleTree by Hilton Santa Fe: Traveler Reviews

3.0 of 5
4048 Cerrillos Rd., Santa Fe, NM 87505
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DoubleTree by Hilton Santa Fe
Ranked #17 of 59 hotels in Santa Fe
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67 reviews from our community

    Trip type
Traveler rating
    42
    13
    5
    4
    3
Date Rating
Albuquerque, New Mexico
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
“Exceptional!!”
5 of 5 stars Reviewed February 28, 2013

We just stayed one night for an overnight trip up from Albuquerque. It was me, my seven year old daughter and my two teenage nieces. We got connecting rooms and we were all very happy with how clean, spacious, well-decorated and comfortable the rooms were. The front lobby area has an inviting lodge feel--a comfortable couch where you can read by the fire. The girls really enjoyed the indoor pool. It was small but still enjoyable for them. Everyone gave friendly and attentive service. The hotel offers fluffy white robes upon request, free internet, and of course, warm cookies upon arrival. The hotel seems to strive to offer what guests will enjoy and appreciate without nickel and diming or making guests feel like a bother.

The place was just so CLEAN. I was thrilled with the environment and we had a wonderful stay. For families, the hotels around the plaza just are not really appropriate. For the price, you get so little space and there is not usually much for the kids to do. This place is a perfect compromise--the plaza is only like 5 miles away so we went there for dinner and to walk around and then returned to our great hotel space.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barry B, General Manager at DoubleTree by Hilton Santa Fe, responded to this review
March 1, 2013
Dear MarissaP3:
Thank you for taking the time to tell us about your experiences, it is always wonderful to hear when our guests truly enjoy their stay in our hotel and the service of our staff. I hope we will have the opportunity to welcome you back to the DoubleTree by Hilton Santa Fe in the future.

Sincerely,

Barry Baxter
Genera Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Albuquerque, New Mexico
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
“Clean, quiet with fast internet connection. Busy area far from plaza but lots of restaurants and shops.”
5 of 5 stars Reviewed February 25, 2013

Stayed here for a 3 day business meeting. Hotel is far from plaza so you need a car to get around. Hotel was very clean and staff extremely friendly and efficient. Never used the pool or restaurant. Conference room was nice and accessible. Would stay here again but too bad not closer to the plaza. Lots of restaurants are in the area as well as shops as well.

Room Tip: Stayed in jr. suite. Nice to have extra couch and small balcony. Higher is better and view off the...
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  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ojai, California
Senior Contributor
31 reviews 31 reviews
18 hotel reviews
Reviews in 20 cities Reviews in 20 cities
17 helpful votes 17 helpful votes
“Friendly, Convenient, Clean and Affordable.”
4 of 5 stars Reviewed February 13, 2013

Stayed here on Thursday, Feb 7 and will definitely return. Got upgraded by Front Desk to a junior suite and the newly remodeled digs were impressive. When I return I'll request a room not facing Cerrillos Road's traffic.

Room Tip: Mountain view rooms are best.
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
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Nebraska
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
Reviews in 11 cities Reviews in 11 cities
3 helpful votes 3 helpful votes
“Great place to stay in Santa Fe!”
5 of 5 stars Reviewed February 11, 2013

I travel quite a bit on business and am a Hilton Honors member so I typically try to stay at Hilton properties when I travel. I get to Santa Fe occasionaly and had been staying at another Hilton property but a colleague told me about the Doubletree. I stayed there on my last trip and was very pleased. I found a new "home away from home" when in Santa Fe. The hotel is very nicely kept, the staff was friendly, and the ammenties were nice. Location is great, as it is very close to I-25 and the main road (Cerrillos) through town. Couple nice places to eat nearby as well, including the Blue Corn Brewery which is a short walk. Overall it is a great place to stay and I look forward to going back.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Bartlesville
1 review
“Exceptionally clean and very attractive hotel.”
5 of 5 stars Reviewed January 21, 2013

Fresh, clean carpet, furniture! Very friendly, professional, and helpful staff. The only down side was that the heat/air unit did not cycle off and on. It ran continuously which is annoying but, unfortunately, not unusal. Free easy-to-use internet. Attractive hotel!

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask GrannyHere about DoubleTree by Hilton Santa Fe
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Additional Information about DoubleTree by Hilton Santa Fe

Also Known As:
Doubletree By Hilton Santa Fe Hotel Santa Fe
Doubletree By Hilton Santa Fe Hotel
Holiday Inn Santa Fe
Santa Fe Holiday Inn
Address: 4048 Cerrillos Rd., Santa Fe, NM 87505
Phone Number:
Region: United States > New Mexico > Santa Fe
Amenities:
Business Center Fitness Center Free High-Speed Internet Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotels in Santa Fe
#24 Family Hotels in Santa Fe
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The Holiday Inn Santa Fe is in a great location for all of your Santa Fe destinations and business needs. We are only minutes from the Historic Plaza, Santa Fe Place Mall, Golf Courses, Santa Fe Colleges, Santa Fe Opera, Casinos, Interstate 25 and just thirty minutes from the Santa Fe Ski Basin. If you are filming in NM or a business traveler visiting Los Alamos National Labs, UPS, Fed Ex or a local business you will find that the Holiday Inn Santa Fe is the perfect location to meet, relax and work with over 4,500 square feet of flexible meeting space. We offer complimentary hotel shuttle service to and from the Santa Fe Airport, complimentary high-speed Internet access and much more. Enjoy a delicious meal for breakfast at Mimosas Breakfast Club or dinner at the Desert Moon Bar and Grill featuring contemporary American cuisine.Santa Fe, New Mexico enjoys over 330 days of sunshine offering powder skiing in the winter with spectacular views of New Mexico s romantic and colorful sunsets. So come and experience Holiday Inn Santa Fe in the City Different amid the Land of Enchantment. ... more   less 
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