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“Exceptional!!” 5 of 5 stars
Review of DoubleTree by Hilton Santa Fe

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DoubleTree by Hilton Santa Fe
3.0 of 5 Hotel   |   4048 Cerrillos Rd., Santa Fe, NM 87507   |  
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Double HHonors Points
Ranked #25 of 60 Hotels in Santa Fe
Albuquerque, New Mexico
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
15 helpful votes 15 helpful votes
“Exceptional!!”
5 of 5 stars Reviewed February 28, 2013

We just stayed one night for an overnight trip up from Albuquerque. It was me, my seven year old daughter and my two teenage nieces. We got connecting rooms and we were all very happy with how clean, spacious, well-decorated and comfortable the rooms were. The front lobby area has an inviting lodge feel--a comfortable couch where you can read by the fire. The girls really enjoyed the indoor pool. It was small but still enjoyable for them. Everyone gave friendly and attentive service. The hotel offers fluffy white robes upon request, free internet, and of course, warm cookies upon arrival. The hotel seems to strive to offer what guests will enjoy and appreciate without nickel and diming or making guests feel like a bother.

The place was just so CLEAN. I was thrilled with the environment and we had a wonderful stay. For families, the hotels around the plaza just are not really appropriate. For the price, you get so little space and there is not usually much for the kids to do. This place is a perfect compromise--the plaza is only like 5 miles away so we went there for dinner and to walk around and then returned to our great hotel space.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barry B, General Manager at DoubleTree by Hilton Santa Fe, responded to this review, March 1, 2013
Dear MarissaP3:
Thank you for taking the time to tell us about your experiences, it is always wonderful to hear when our guests truly enjoy their stay in our hotel and the service of our staff. I hope we will have the opportunity to welcome you back to the DoubleTree by Hilton Santa Fe in the future.

Sincerely,

Barry Baxter
Genera Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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292 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Albuquerque, New Mexico
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed February 25, 2013

Stayed here for a 3 day business meeting. Hotel is far from plaza so you need a car to get around. Hotel was very clean and staff extremely friendly and efficient. Never used the pool or restaurant. Conference room was nice and accessible. Would stay here again but too bad not closer to the plaza. Lots of restaurants are in the area as well as shops as well.

Room Tip: Stayed in jr. suite. Nice to have extra couch and small balcony. Higher is better and view off the...
See more room tips
  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ojai, California
Senior Contributor
35 reviews 35 reviews
21 hotel reviews
Reviews in 21 cities Reviews in 21 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed February 13, 2013

Stayed here on Thursday, Feb 7 and will definitely return. Got upgraded by Front Desk to a junior suite and the newly remodeled digs were impressive. When I return I'll request a room not facing Cerrillos Road's traffic.

Room Tip: Mountain view rooms are best.
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nebraska
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
Reviews in 11 cities Reviews in 11 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed February 11, 2013

I travel quite a bit on business and am a Hilton Honors member so I typically try to stay at Hilton properties when I travel. I get to Santa Fe occasionaly and had been staying at another Hilton property but a colleague told me about the Doubletree. I stayed there on my last trip and was very pleased. I found a new "home away from home" when in Santa Fe. The hotel is very nicely kept, the staff was friendly, and the ammenties were nice. Location is great, as it is very close to I-25 and the main road (Cerrillos) through town. Couple nice places to eat nearby as well, including the Blue Corn Brewery which is a short walk. Overall it is a great place to stay and I look forward to going back.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bartlesville
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 21, 2013

Fresh, clean carpet, furniture! Very friendly, professional, and helpful staff. The only down side was that the heat/air unit did not cycle off and on. It ran continuously which is annoying but, unfortunately, not unusal. Free easy-to-use internet. Attractive hotel!

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 5 cities Reviews in 5 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed January 16, 2013

The hotel is gorgeous. All suites have balconies. The Front Desk Staff were very pleasant, positive and professional. The room was very clean and had a fresh smell. The mattress was very comfortable. There is enough parking close to the entrance. They have a wonderful pool.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mesa, Arizona
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed January 1, 2013

The hotel was very nice and beautiful. The heated pool was hot and perfect for a 20 degree Christmas evening. I recommend staying here as long as you don't have pets. The staff is very friendly and understanding.

  • Stayed December 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Santa Fe

Address: 4048 Cerrillos Rd., Santa Fe, NM 87507
Phone Number:
Location: United States > New Mexico > Santa Fe
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Business Hotel in Santa Fe
#21 Romantic Hotel in Santa Fe
#25 Family Hotel in Santa Fe
Price Range (Based on Average Rates): $
Hotel Class:3 star — DoubleTree by Hilton Santa Fe 3*
Number of rooms: 130
Official Description (provided by the hotel):
The DoubleTree by Hilton Santa Fe is in a great location for all of your Santa Fe destinations and business needs. We are only minutes from the Historic Plaza, Santa Fe Place Mall, Golf Courses, Santa Fe Colleges, Santa Fe Opera, Casinos, Interstate 25 and just thirty minutes from the Santa Fe Ski Basin. If you are filming in NM or a business traveler visiting Los Alamos National Labs, UPS, Fed Ex or a local business you will find that the DoubleTree by Hilton Santa Fe is the perfect location to meet, relax and work with over 4,500 square feet of flexible meeting space. We offer complimentary hotel shuttle service to and from the Santa Fe Airport, complimentary high-speed Internet access and much more. Enjoy a delicious meal for breakfast at Patina's or dinner at Mezcal Bar and Grill featuring contemporary American cuisine. Santa Fe, New Mexico enjoys over 330 days of sunshine offering powder skiing in the winter with spectacular views of New Mexico's romantic and colorful sunsets. So come and experience the DoubleTree by Hilton Santa Fe in the City Different amid the Land of Enchantment. ... more   less 
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Also Known As:
Doubletree By Hilton Santa Fe Hotel Santa Fe
Holiday Inn Santa Fe
Santa Fe Holiday Inn

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