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“No, I don't think so.” 2 of 5 stars
Review of The Santa Fe Suites

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The Santa Fe Suites
2.5 of 5 Hotel   |   3007 S St Francis Dr, Santa Fe, NM 87505 (Formerly Camel Rock Suites)   |  
Hotel amenities
Ranked #46 of 60 Hotels in Santa Fe
Albuquerque, New Mexico
Senior Reviewer
6 reviews 6 reviews
25 helpful votes 25 helpful votes
“No, I don't think so.”
2 of 5 stars Reviewed February 2, 2014

Though the rate for the room was great, the carpeting, bedding and furnishings left much to be desired! "Art" had been removed and not replaced on the walls, leaving the screw upon which it had been hung, the scratches in the paint from placement just screaming that this was a room that shouldn't be occupied by guests. The bedding was cheap and laundered such that all one could do is itch all night, which I suppose is fine because the wafers provided as pillows couldn't lead to comfort for all but the walking dead. The light fixture in the bathroom was meant to hold 4 bulbs, but only one bulb was even present. The press board "vanity" and long hairs laying on the floor went nicely with the subdued lighting. With a loveseat that I wouldn't sit on, carpet that was well beyond needing cleaned or replaced, the best thing I can offer is that the small kitchen could be a welcome amenity for those wanting/needing to travel on a very restricted budget. Would I stay there again even if free? No, I don't think so.

Room Tip: Value is a combination of the price and quality of accommodations. In this case, I'd definitely...
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  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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328 reviews from our community

Traveler rating
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    67
    40
    25
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
Date | Rating
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English first
Silver City, New Mexico
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed January 15, 2014

I was torn between giving this an average or very good rating. Why? Because the facilities are average, but for Santa Fe, it is a bargain. Santa Fe is expensive. This place is very reasonable in price, and although it is nothing to rave about, it is adequate. If you are in Santa Fe to experience it's charm and the surrounding area and don't plan to spend lots and lots of time in your room, this is a good solution. The place was clean, the staff was friendly, the kitchen helps if you want to keep some food. I saw a complaint about the beds. Mine was just fine. The place was quiet. Not outstanding, but for me, it was not at all depressing. Yes, I will stay there again.

  • Stayed October 2013, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Top Contributor
249 reviews 249 reviews
67 hotel reviews
Reviews in 85 cities Reviews in 85 cities
120 helpful votes 120 helpful votes
3 of 5 stars Reviewed December 26, 2013

The complex is located in a shopping mall with choices for dining. There was an Albertsons (super market) with Starbucks inside. The complex looks better on the outside than it does on the inside.

Our room was 417, a ground floor two queen bed room located in building 4 right behind the lobby.

The room was not very well lit and small. It has a full kitchen with utensils and dish washing detergent. The kitchen area was very well lit but not too much light spills over into the room. The good thing is the second sink on the outside. There was also a coffee/tea maker.
The bathroom shower/tub is scratched and rusted in some areas making it feel worse than it is. There are bathroom amenities including hairdryer.

There is free WiFi but I didn't use it because it was slow for some reason.
Breakfast was very bare. There was cereal, danish, two types of toast (wheat and french), coffee was like water and instant oatmeal. The second morning the instant oatmeal was not replenished. In the juice machine, there is a spout for water which you can fill your water bottle with.

  • Stayed December 2013, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phoenix
Top Contributor
53 reviews 53 reviews
20 hotel reviews
Reviews in 23 cities Reviews in 23 cities
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed October 21, 2013

Not a great personable person at check-in. The room was ok, but the refrigerator made an extremely loud clunking sound every time it turned off. It stopped and I was able to fall asleep but woke up at 1:30, I'm sure due to that noise. Finally, at 4am, I took my food to the car since it was freezing outside and turned it off. The TV was really old and had horrible contrast, so the picture quality was poor and the pillows were terrible too. Probably won't stay here again, there's too many other nice hotels.

  • Stayed October 2013, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kiev, Ukraine
Senior Contributor
27 reviews 27 reviews
20 hotel reviews
Reviews in 22 cities Reviews in 22 cities
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed October 4, 2013

I was driving across the country and was looking for inexpensive hotels with comfortable beds. Santa Fe Suits is an inexpensive place. However, beds were dated and really uncomfortable. A pillow reminded me a roller coaster. If you are looking for a good night sleep - avoid this hotel. Otherwise, it's a decent place for the money.

  • Stayed November 2012, traveled with friends
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portlanda
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 4, 2013

This hotel was terrible. The courtyard on their website did not exist. There is no lobby and no comfortable chairs in any room. The rugs are filthy. People live in this hotel full time and it is more like a shabby apartment complex. The manager is rarely in the office, so it is run by the desk clerk of the day...the night clerk is nice to some and very rude to others. Just a terrible experience and it ruined my vacation.

Room Tip: You cannot get a good room here.
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  • Stayed September 2013, traveled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, Colorado
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed October 3, 2013

We stayed a week at this hotel. The staff were friendly and helpful. The accommodations were clean and convenient. It was quiet and spacious. The price was extremely low for the area and I assume it was because of the age of hotel. The sheets and towels were clean but some days both were older than others. However, what we wanted was clean, safe and convenient and this place filled the bill. We will stay there again.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Santa Fe Suites

Address: 3007 S St Francis Dr, Santa Fe, NM 87505 (Formerly Camel Rock Suites)
Location: United States > New Mexico > Santa Fe
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
Ranked #46 of 60 Hotels in Santa Fe
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — The Santa Fe Suites 2.5*
Number of rooms: 120
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Also Known As:
The Santa Fe Hotel Santa Fe
The Hotel Santa Fe

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