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“Convenient and Comfortable” 4 of 5 stars
Review of Hampton Inn Santa Fe

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Hampton Inn Santa Fe
2.5 of 5 Hotel   |   3625 Cerrillos Road, Santa Fe, NM 87505   |  
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Ranked #34 of 60 Hotels in Santa Fe
Pueblo, Colorado
Top Contributor
186 reviews 186 reviews
33 hotel reviews
Reviews in 86 cities Reviews in 86 cities
93 helpful votes 93 helpful votes
“Convenient and Comfortable”
4 of 5 stars Reviewed June 6, 2014 via mobile

Close to I-25 and near plenty of stores and restaurants, Room was a little older but very clean and very quiet.
Service at front desk great checking in, but checkout girl was pretty slow. Breakfast was good with nice variety of options.

Stayed May 2014, traveled as a couple
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampton_Inn_SF-GM, General Manager at Hampton Inn Santa Fe, responded to this review, June 16, 2014
Dear Etmatola,
Guest Satisfaction is our number ONE priority and it makes us Happy that you had a good stay. We appreciate you taking the time to give us feedback and hope to see you again in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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313 reviews from our community

Traveler rating
    118
    98
    51
    31
    15
See reviews for
99
118
24
32
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Walnut Creek, CA
Top Contributor
55 reviews 55 reviews
24 hotel reviews
Reviews in 34 cities Reviews in 34 cities
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed June 4, 2014

Really needs a bit "sprucing up". I remembered Hampton Inns always to have been bright and cheerful. This wasn't. Nothing wrong with property, just not outstanding. A bit dreary. This was part of our cross country road trip 8000 mile . Not our fondest memories of properties .

  • Stayed March 2014, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampton_Inn_SF-GM, General Manager at Hampton Inn Santa Fe, responded to this review, June 5, 2014
Thank you for your feedback! I am so sorry to hear that your stay here at the Hampton Inn Santa Fe did not exceed your expectations. We hope that you will return and let us show you the kind of experience that you have come to know and love from Hampton Inn's.
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Amarillo, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 3, 2014

Excellent accommodations and the staff was very friendly and courteous. The complimentary hot breakfasts were some of the best I have had at Hampton Inn. The Omelettes and waffles were very good and I was pleased to see sugar free syrup available; diabetic friendly. Room rates were very reasonable. Excellent value.

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampton_Inn_SF-GM, General Manager at Hampton Inn Santa Fe, responded to this review, June 5, 2014
Dear Andrew T, Wow!! Thank you so much for your wonderful comments!! As a General Manager of the Hampton Inn Santa Fe, I sincerely appreciate it when our staff is recognized for their efforts. We hope that you will share your positive experience with your friends and family members. We are looking forward to see you here at the Hampton Inn Santa Fe soon!
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Eureka, United States
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 2, 2014

Great hotel with friendly staff and comfortable rooms. The indoor heated pool and hot tub was a great comfort after touring Santa Fe all day which was not too far away. (This hotel is not within walking distance of the Plaza, but it is only a short drive.) My family enjoyed the delicious breakfast and relaxing lobby area.

  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampton_Inn_SF-GM, General Manager at Hampton Inn Santa Fe, responded to this review, June 5, 2014
Dear Eliza O, Thank you for choosing Hampton Inn Santa Fe. We are thrilled to hear how much you and your family enjoyed your stay. We are also very happy to hear how great our staff at Hampton Inn Santa Fe took care of you and your family. We look forward to welcoming you back on your next visit. Thank you…
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Bushland, Texas, United States
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 30, 2014

Decent location on main road though not walking distance for any tourist attractions like the old town square; quiet for location; good standard breakfast, no local cuisine; Staff was very knowledgeable and willing to help with anything

  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampton_Inn_SF-GM, General Manager at Hampton Inn Santa Fe, responded to this review, June 5, 2014
Dear William L, Thank you for your review. I am so glad to hear that you enjoyed your stay here at the Santa Fe Hampton Inn. I apologize for any inconveniences you experienced with your location . We hope that you will return to the Hampton Inn Santa Fe during your next visit to Santa Fe.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Colorado Springs, Colorado
Top Contributor
65 reviews 65 reviews
8 hotel reviews
Reviews in 18 cities Reviews in 18 cities
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed May 28, 2014

We liked this hotel since not in the town plaza area which is congested and noisy. The staff are very friendly, hotel clean, nice spacious room VERY comfortable bed and loved the hot tub. Nice breakfast in the AM and great coffee.

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampton_Inn_SF-GM, General Manager at Hampton Inn Santa Fe, responded to this review, May 30, 2014
Thank you very much for choosing our hotel out of the many options. Guest satisfaction is our priority and we're happy to hear you enjoyed your visit. Your feedback is valuable and we appreciate you sharing it. Please visit us again. Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Phoenix, Arizona
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed May 27, 2014

Nothing wrong with check-in and friendliness of staff. Problem was the room and a slight problem with dog run. First the room. it wasn't clean. We found food behind and under furniture - left by previous tenants. It rained that evening and the window leaked (not a lot fortunately). The AC didn't work at all (only heat, which we didn't want - it was already too hot in the room). Next morning the unit worked ?!!! We had the first floor. Not liking the fact car lights shine right into our room. Breakfast was fine. Bed was okay. Overall - Adequate to Poor. Would we stay here again...if we had the dogs with us.... probably not.

  • Stayed May 2014, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampton_Inn_SF-GM, General Manager at Hampton Inn Santa Fe, responded to this review, May 30, 2014
Thank you for choosing our hotel for your weekend getaway. Guest satisfaction is our number one priority, and I apologize for us falling short of that goal. We use feedback from our guest to compliment and make corrections. Thank you for taking the time to share your experience and please visit us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Santa Fe

Address: 3625 Cerrillos Road, Santa Fe, NM 87505
Phone Number:
Location: United States > New Mexico > Santa Fe
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#30 Romantic Hotel in Santa Fe
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Santa Fe 2.5*
Number of rooms: 81
Reservation Options:
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Also Known As:
Hampton Inn Santa Fe Hotel Santa Fe
Santa Fe Hampton Inn

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