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“I like Sante Fe and Hampton” 4 of 5 stars
Review of Hampton Inn Santa Fe

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Hampton Inn Santa Fe
2.5 of 5 Hotel   |   3625 Cerrillos Road, Santa Fe, NM 87505   |  
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Ranked #34 of 60 Hotels in Santa Fe
Austin, United States
1 review
5 helpful votes 5 helpful votes
“I like Sante Fe and Hampton”
4 of 5 stars Reviewed March 22, 2014

The front desk was average. The maid staff was below average. The breakfast room attendant was wonderful. She removed my used plate before I could and asked if she could help. She expressed a personal interest in my travel. She was not aggressive or annoying with her helpfulness and interest -- just very sweet.

  • Stayed March 2014, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampton_Inn_SF-GM, Manager at Hampton Inn Santa Fe, responded to this review, April 9, 2014
Dear Mary Ellen,We thank you for your comments, we are always looking to improve the on-property experience. We have taken your comments into consideration and thank you again for your feedback.
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316 reviews from our community

Traveler rating
    119
    98
    51
    32
    16
See reviews for
100
119
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33
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Albuquerque
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 10, 2014

Very pleased with every aspect of stay from check-in to departure. Spotlessly clean, well-maintained. Dog-friendly, and they even have a fenced in area for the dogs. Slept well and enjoyed the breakfast. Would happily return!

  • Stayed March 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampton_Inn_SF-GM, General Manager at Hampton Inn Santa Fe, responded to this review, April 9, 2014
Thank you very much for your wonderful review. We are pet friendly and we love our four legged friends. I am glad to hear that you had a great experience while in Santa Fe. We hope you can come back to see us soon!
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1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 10, 2014

Our first trip to Santa Fe, the hotel was very clean, front desk staff very freindly and helpful with directions and tips of what to see and do, breakfast each morning was good both hotand cold items, rooms were clean but we had noisy neighbors both nights, wish this hotel was closer to down town

  • Stayed March 2014, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampton_Inn_SF-GM, General Manager at Hampton Inn Santa Fe, responded to this review, April 9, 2014
Thank you very much for your review. We are thrilled to hear that you had such a wonderful experience. We really appreciate your feedback. Our Hampton Inn is indeed really close to many local attractions. We hope to see you back soon!
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Fort Worth, Texas
Top Contributor
57 reviews 57 reviews
26 hotel reviews
Reviews in 30 cities Reviews in 30 cities
32 helpful votes 32 helpful votes
1 of 5 stars Reviewed March 9, 2014 via mobile

As a Hilton Honors member with a higher floor preference I was surprised to be placed on the ground floor. Surprise became something much worse. The noise level was horrific! The parking lot outside our window, the side entrance around the corner from our room, the stairwell next to us, the ice machine outside our door and the indoor pool across the hall provided a steady stream of noise beyond belief! As if it wasn't bad enough, just after my husband, grandson and I went to bed, a group of inconsiderate morons started an argument outside our window and proceeded to bring it into the building right outside our door. With the gap around the door, they might as well have been in the room with us! I suppose if you want all night long drama and noise, you'd enjoy staying here. If you want to sleep, there are plenty of other places to stay in Santa Fe! I will definitely choose one of those next time!

Stayed March 2014, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampton_Inn_SF-GM, General Manager at Hampton Inn Santa Fe, responded to this review, March 11, 2014
Dear Snoopydeb, Thank you for taking the time to share your review. We truly value your feedback. We pride ourselves in providing each and every guest with high a quality experience and it seems we have fallen short during your recent stay. We sincerely apologize for any inconvenience caused to you while staying with us. I will follow up with my team immediately to ensure we take all necessary steps to make sure this does not happen in the future.Again I truly apologize. Thank you for sharing. Janice Blea General Manager
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1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 2, 2014

I've stayed here twice. Although the room is very neutral, it is very quiet, very clean and the beds were comfortable.It is not convenient for walking downtown, but is nearby as long as you have a car. The local airport shuttle that took me there from Albuquerque also stops there which was convenient et for meeting up with friends. Recommend this hotel for your stay in Santa Fe without breaking the bank,

  • Stayed February 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampton_Inn_SF-GM, General Manager at Hampton Inn Santa Fe, responded to this review, March 11, 2014
Dear 903erikan, We appreciate your review and choosing Hampton Inn Santa Fe for your choice of lodging. Thank you for the great assessment of our rooms. We are glad you had a good nights rest.We look forward to accommodating you on your next visit.
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Roswell, United States
1 review
2 of 5 stars Reviewed February 28, 2014

Sub-par Internet connection; the TV had about 30% of channels inoperative. Staff comment: - "It's just Santa Fe". None of my concerns appeared to be unusual for them. Otherwise the accommodations (room, furnishings, bathroom, etc.) were average.

  • Stayed February 2014, traveled solo
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boulder, Colorado
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 25, 2014

This place needs a serious remodel. It's really old & tired. Furnishings & room layout are from long ago. The rooms are very small. Floor, wall finishes are old. Bathroom small. Staff was nice. This is just not what you'd expect from a Hilton product.

  • Stayed February 2014, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampton_Inn_SF-GM, General Manager at Hampton Inn Santa Fe, responded to this review, February 27, 2014
Dear Scott Pedersen, Thank you for taking the time to share your thoughts. We would like to offer a sincere apology for any inconvenience with room accommodations that you received. We take all reviews very seriously ,and your feedback will help us improve for our next guest or your next visit. Thanks for the shout out to the Wonderful Staff!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Santa Fe

Address: 3625 Cerrillos Road, Santa Fe, NM 87505
Phone Number:
Location: United States > New Mexico > Santa Fe
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #34 of 60 Hotels in Santa Fe
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Santa Fe 2.5*
Number of rooms: 81
Reservation Options:
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Also Known As:
Hampton Inn Santa Fe Hotel Santa Fe
Santa Fe Hampton Inn

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