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“Excellent hotel choice if you have a rental car.” 4 of 5 stars
Review of Hampton Inn Santa Fe

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Hampton Inn Santa Fe
2.5 of 5 Hotel   |   3625 Cerrillos Road, Santa Fe, NM 87505   |  
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Ranked #32 of 59 hotels in Santa Fe
Bluff City, Tennessee
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
“Excellent hotel choice if you have a rental car.”
4 of 5 stars Reviewed November 9, 2012 via mobile

It isn't in walking distance of downtown Santa Fe. The rooms are clean and beds are comfortable. It wasn't noisy. Gym could've used some free weights, but the equipment functioned well. There are restaurants within walking distance.

  • Stayed November 2012
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarcosPerez_GM, General Manager at Hampton Inn Santa Fe, responded to this review, November 12, 2012
Thank you for your exceptional review, we really appreciate it. There are some updates coming up including our gym equipment. We are glad to hear you had a great time while in Santa Fe. Thank you!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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253 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
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  • French first
  • German first
  • Spanish first
  • Swedish first
  • Any
English first
Hillsboro, OR
Top Contributor
73 reviews 73 reviews
23 hotel reviews
Reviews in 32 cities Reviews in 32 cities
121 helpful votes 121 helpful votes
3 of 5 stars Reviewed November 6, 2012

This is a typical Hampton property with a close attention to cleanliness and maintenance. Stayed there 10/21 in room 226. It is an older property which had an addition in years past that left hallways with odd jigs and jags. Likely due to the age the rooms were a bit smaller than normal. The beds were comfortable, the room furnishings pretty typical for a hundred buck plus room. Staff were friendly but apparently not well informed--their suggested place for a late dinner closed long before we got there.
There are many other chain h/motels in the area, I would not neccessarily make a beeline to this one if all other things were equal.

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarcosPerez_GM, General Manager at Hampton Inn Santa Fe, responded to this review, November 12, 2012
Thank you very much for your review! Cleanliness is by far one of our top priorities, is one of our signatures. Our staff is always willing to help and will update our information on restaurants as many change to winter hours. Thank you for your review.
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Jackson, Tennessee
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 5, 2012

Great staff and great service at this hotel; location was close to everything we wanted to visit. Appearance of surrounding properties to this hotel is not good but we had no problem while here. The breakfast was good and the staff enjoyable to work with. We would stay here again.

Room Tip: We were on the second floor and it was a good quiet location.
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  • Stayed November 2012, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarcosPerez_GM, General Manager at Hampton Inn Santa Fe, responded to this review, November 12, 2012
Thank you very much for you excellent review. We pride ourselves in superb customer service. Our Hampton Inn is indeed really close to some of the main attractions. We are thrilled you had such a great stay. We hope to see you back soon!
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Houston, Texas
Top Contributor
61 reviews 61 reviews
18 hotel reviews
Reviews in 34 cities Reviews in 34 cities
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed November 4, 2012

Really appreciate the excellent service we got during our three night stay here. Arrived very late after a 16 hour drive and was checked in quickly by Chris. Room with king size bed was a little smaller than our most recent Hampton inn stay in lake Travis, Texas. However, the room was spacious enough and very much welcomed after a long drive. Air conditioning Nd fridge can be a little noisy at times but not terrible. Bathtub has the curved shower rail and if you are tall, the shower head is high enough that you won't hir your head on it. We didn't spend a lot of time in the hotel room so it really served our purpose. Breakfast was quite nice with selection of hot and cold foods. As We were leaving vey early our last day I asked for the breakfast on the go packs and they had them the night before. The hot water is available all day so we could fill our thermos with hot tea. They said if it wasn't hot enough to let them know and they would get us fresh hot water from the kitchen. That's service for you! They have a nice indoor pool and a hot tub. Really great location close to the city and also on this road are two restaurants that tripadvisor rated highly. MuDu noodles and Jamba cafe (rated number 2) unfortunately both are closed on Sunday, the only evening we felt like or were able to eat dinner. I think I paid over $300 with taxes etc. I would stay here again. The one thing I did notice was a smell in the hallway that made me think of smoking but we were on a non smoking floor.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarcosPerez_GM, General Manager at Hampton Inn Santa Fe, responded to this review, November 12, 2012
Thank you very much for acknowledging our great staff. We are pleased by helping our valuable guests. Our pool and hot tub are gorgeous, we are glad you enjoyed them. Santa Fe has many excellent restaurants that we can recommend next time you are in the area. Once again, Thank you for choosing the Hampton Inn as your choice of lodging.
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Denver, Colorado
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 1, 2012

Beds in this hotel are very comfortable, the staff is attentive and the snacks are a nice addition. Only reason I did not give a 5 star rating was the fact that we could hear every step of the hotel guests above us. Might have been just this hotel as I have not experienced this at other Hampton Inns.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarcosPerez_GM, General Manager at Hampton Inn Santa Fe, responded to this review, November 6, 2012
Hampton Inn Santa Fe really appreciates your wonderful review! Hampton Inn bed’s are really comfortable. Our staff prides themselves in customer service. We hope to see you soon in Santa Fe.
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Overijse, Belgium
Contributor
14 reviews 14 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed October 26, 2012

A wonderful hotel in every respect : the staff is very friendly and helpful, the rooms are clean and comfortable and the beds super! The sheets and pillowcases looked like new. The freshly baked cookies in the afternoon were delicious. We stayed for 2 nights (Oct 1 and 2) and were very sorry to leave the hotel. This was the 3rd Hamptonn Inn we stayed in, the other ones were excellent too, so we decided that from now on the Hampton Inn will always be our first choice!

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarcosPerez_GM, General Manager at Hampton Inn Santa Fe, responded to this review, November 5, 2012
We really appreciate your fabulous review. At the Hampton Inn Santa Fe we pride ourselves in great customer service. Our staff likes to go beyond expectations as we appreciate every guest at our hotel. We do have really comfortable beds, and the evening snacks are delicious. Thank you very much for your loyalty to our Hampton Hotels.
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Las Vegas, Nevada
2 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 21, 2012

I am a professioanl tour manager. As you can imagine, I am in 4 to 5 different hotels per week when on tour. Some of them are nightmares! The Hampton Inn, Santa Fe is an absoulute dream come true. From the very beginning the staff was very friendly, accomodating and always smiling. The General Manager, Mr. Marcos Perez and his entire staff deserve a five star rating. Thank you for making my job fun! Ken Samuels

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarcosPerez_GM, General Manager at Hampton Inn Santa Fe, responded to this review, November 5, 2012
Thank you very much Mr. Samuels for your outstanding review. We are thrilled that you had such a wonderful experience while in Santa Fe. The Hampton Inn Santa Fe really appreciates your loyalty and we hope to see you soon in Santa Fe.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Hampton Inn Santa Fe

Also Known As:
Hampton Inn Santa Fe Hotel
Hampton Inn Santa Fe Hotel Santa Fe
Santa Fe Hampton Inn
Address: 3625 Cerrillos Road, Santa Fe, NM 87505
Phone Number:
Location: United States > New Mexico > Santa Fe
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#25 Business Hotel in Santa Fe
#26 Romantic Hotel in Santa Fe
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Santa Fe 2.5*
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