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“Good Experience” 4 of 5 stars
Review of Hampton Inn Santa Fe

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Hampton Inn Santa Fe
2.5 of 5 Hotel   |   3625 Cerrillos Road, Santa Fe, NM 87505   |  
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Ranked #31 of 60 hotels in Santa Fe
Jackson, Tennessee
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
“Good Experience”
4 of 5 stars Reviewed November 5, 2012

Great staff and great service at this hotel; location was close to everything we wanted to visit. Appearance of surrounding properties to this hotel is not good but we had no problem while here. The breakfast was good and the staff enjoyable to work with. We would stay here again.

Room Tip: We were on the second floor and it was a good quiet location.
See more room tips
  • Stayed November 2012, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarcosPerez_GM, General Manager at Hampton Inn Santa Fe, responded to this review, November 12, 2012
Thank you very much for you excellent review. We pride ourselves in superb customer service. Our Hampton Inn is indeed really close to some of the main attractions. We are thrilled you had such a great stay. We hope to see you back soon!
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285 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Swedish first
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English first
Houston, Texas
Top Contributor
61 reviews 61 reviews
18 hotel reviews
Reviews in 34 cities Reviews in 34 cities
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed November 4, 2012

Really appreciate the excellent service we got during our three night stay here. Arrived very late after a 16 hour drive and was checked in quickly by Chris. Room with king size bed was a little smaller than our most recent Hampton inn stay in lake Travis, Texas. However, the room was spacious enough and very much welcomed after a long drive. Air conditioning Nd fridge can be a little noisy at times but not terrible. Bathtub has the curved shower rail and if you are tall, the shower head is high enough that you won't hir your head on it. We didn't spend a lot of time in the hotel room so it really served our purpose. Breakfast was quite nice with selection of hot and cold foods. As We were leaving vey early our last day I asked for the breakfast on the go packs and they had them the night before. The hot water is available all day so we could fill our thermos with hot tea. They said if it wasn't hot enough to let them know and they would get us fresh hot water from the kitchen. That's service for you! They have a nice indoor pool and a hot tub. Really great location close to the city and also on this road are two restaurants that tripadvisor rated highly. MuDu noodles and Jamba cafe (rated number 2) unfortunately both are closed on Sunday, the only evening we felt like or were able to eat dinner. I think I paid over $300 with taxes etc. I would stay here again. The one thing I did notice was a smell in the hallway that made me think of smoking but we were on a non smoking floor.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarcosPerez_GM, General Manager at Hampton Inn Santa Fe, responded to this review, November 12, 2012
Thank you very much for acknowledging our great staff. We are pleased by helping our valuable guests. Our pool and hot tub are gorgeous, we are glad you enjoyed them. Santa Fe has many excellent restaurants that we can recommend next time you are in the area. Once again, Thank you for choosing the Hampton Inn as your choice of lodging.
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Denver, Colorado
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 1, 2012

Beds in this hotel are very comfortable, the staff is attentive and the snacks are a nice addition. Only reason I did not give a 5 star rating was the fact that we could hear every step of the hotel guests above us. Might have been just this hotel as I have not experienced this at other Hampton Inns.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarcosPerez_GM, General Manager at Hampton Inn Santa Fe, responded to this review, November 6, 2012
Hampton Inn Santa Fe really appreciates your wonderful review! Hampton Inn bed’s are really comfortable. Our staff prides themselves in customer service. We hope to see you soon in Santa Fe.
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Overijse, Belgium
Contributor
14 reviews 14 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed October 26, 2012

A wonderful hotel in every respect : the staff is very friendly and helpful, the rooms are clean and comfortable and the beds super! The sheets and pillowcases looked like new. The freshly baked cookies in the afternoon were delicious. We stayed for 2 nights (Oct 1 and 2) and were very sorry to leave the hotel. This was the 3rd Hamptonn Inn we stayed in, the other ones were excellent too, so we decided that from now on the Hampton Inn will always be our first choice!

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarcosPerez_GM, General Manager at Hampton Inn Santa Fe, responded to this review, November 5, 2012
We really appreciate your fabulous review. At the Hampton Inn Santa Fe we pride ourselves in great customer service. Our staff likes to go beyond expectations as we appreciate every guest at our hotel. We do have really comfortable beds, and the evening snacks are delicious. Thank you very much for your loyalty to our Hampton Hotels.
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New York City, New York
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 21, 2012

I am a professioanl tour manager. As you can imagine, I am in 4 to 5 different hotels per week when on tour. Some of them are nightmares! The Hampton Inn, Santa Fe is an absoulute dream come true. From the very beginning the staff was very friendly, accomodating and always smiling. The General Manager, Mr. Marcos Perez and his entire staff deserve a five star rating. Thank you for making my job fun! Ken Samuels

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarcosPerez_GM, General Manager at Hampton Inn Santa Fe, responded to this review, November 5, 2012
Thank you very much Mr. Samuels for your outstanding review. We are thrilled that you had such a wonderful experience while in Santa Fe. The Hampton Inn Santa Fe really appreciates your loyalty and we hope to see you soon in Santa Fe.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Scottsdale, Arizona
Senior Contributor
42 reviews 42 reviews
27 hotel reviews
Reviews in 31 cities Reviews in 31 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed October 10, 2012

It was a busy time in Sante Fe with special events. Went to 3 other hotels first and got the bait and shift at each one with a bit of surly attitude thrown in. This Hampton Inn was equally attractive as the other places, but the staff was much nicer. Took care of us right away, gave us a nice rate and a good room. Very comfortable, snacks available in the lobby and very good WiFi.

  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarcosPerez_GM, General Manager at Hampton Inn Santa Fe, responded to this review, October 29, 2012
We really appreciate you wonderful review. I am glad to hear that you received an outstanding service from our staff. At the Hampton Inn we pride ourselves in customer service and we want to make sure we deliver exceptional service to all of our guests. Our Wi-fi is really good as well. Once again, thank you and we hope to see you back soon.
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Top Contributor
196 reviews 196 reviews
21 hotel reviews
Reviews in 73 cities Reviews in 73 cities
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed October 9, 2012

The Inn is nice and comfortable and all you would expect a Hampton to be. Bit, why can't they go back to the lower pricing? It costs a fortune to travel now and to just have a bed for eight hours. I'm going to start looking for less expensive motels and write about them.

  • Stayed October 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarcosPerez_GM, General Manager at Hampton Inn Santa Fe, responded to this review, October 29, 2012
Thank you for your wonderful review. We really appreciate your comments at the Hampton Inn at Santa Fe. Sometimes, due to special events our rates do go up, however;
we usually have some really good prices, and our hotel provides an excellent value. We hope to see you back soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Hampton Inn Santa Fe

Address: 3625 Cerrillos Road, Santa Fe, NM 87505
Phone Number:
Location: United States > New Mexico > Santa Fe
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#23 Romantic Hotel in Santa Fe
#27 Family Hotel in Santa Fe
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Santa Fe 2.5*
Reservation Options:
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Also Known As:
Hampton Inn Santa Fe Hotel Santa Fe
Santa Fe Hampton Inn

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