I dine regularly at Trattoria Nostrani and have since it was called Rociada. I have never had the experience Beach Girl from Oklahoma had and have never witnessed anyone waiting 35 minutes for service. It is unfortunate that she did not bring her displeasure to the attention of the waiter, as he would have done something about it.

Trattoria Nostrani serves the best food in town and the wine list is off the charts.The staff is knowledgeable, courteous and attentive but unobtrusive. Chef Nelli's attention to every detail of preparation and presentation assures that the the food is always sublime.

The no perfume policy may put some off, but it assures that you will enjoy your meal, breathing the aromas of your food, instead of Tresor, three tables away. I will definitely keep coming back.

We wanted to leave after the 20 minute wait for anyone to come to our table for water -- forget anyone asking for a pre-dinner sherry or wine. Our waiter arrived 35 minutes after being seated. Not a good start. And we weren't the only table. He offered no assistance and when asked a question his nose was so far in the air we couldn't hear him. The food was good, my main entree was very good but my husband's dinner was not and the waiter never asked. When he took my dish away, I commented that I enjoyed my dish very much and he never said " Thank you", "I'll tell the chef" or anything acknowledging I spoke to him. Then took the other entree and never asked if my husband enjoyed his dish -- no words spoken to him since ordering the dish and carrying it away. Considering he left most of it on the plate you would have thought he would have asked if everything was ok. It wasn't!! Very poor service. While we never mind paying for a nice dinner, this was a very expensive night without the lovely service a waiter can add to your evening. We did feel that the prices were higher than need be. The atmosphere left a lot to be desired as well. We will NOT go back.

Imagine being a young beautiful professional who just finished dinner at a five star restaurant in Santa Fe with your other beautiful professional friend. You had a great discussion with your friend over amazing New Mexican food and you decide to go for desert somewhere else, just to add to the joy and flavors of the evening. You enter the Trattoria noticing the poster/print-out about the restaurant's raving reviews, you sit at the bar for an after dinner drink and desert, and you make small (pleasant) talk with the waiter/bartender. You are talking about the beautiful (fragrant) roses placed on the bar and you are provided with the desert menus.

Would you expect that the next thing you hear (3 minutes later) from your waiter is
"Is any of you wearing perfume? You know, this is this is a fragrance free restaurant"

Would you expect being asked to leave after being seated and settled? (Especially if the restaurant is only one-third full?)

Well... think twice where you take your date/friend out!

Make sure you ask her/him to use fragrance free soap when showering for the day, put up with her/his body odor (if she/he does not have a fragrance-free deodorant) and make sure to ask her/him to not wear perfume (God forbid!). Unless, of course, you enjoy being kicked out of a restaurant after you settled in.

Or, better yet, just go straight to another of the amazing restaurants in town!

(If you think to rationalize the experience by saying “I work in the medical field, I have knowledge about allergies [to perfume] can do to a person… I understand being asked to leave…”, STOP IT! This “fragrance free” requirement has nothing to do with the allergies of others… I would like to share with you what that rule is all about, but I was not given an explanation… they were too quick and busy with kicking us out!)

Awful experience. Rude, Overpriced & Undercooked. Mediocre food. Presented as a 'fragrance free' restaurant .Owner acts as the 'Fragrance Nazi.' Decides on entrance if you are wearing ANY fragrance. Refuses service if 'he' imagines any fragrance of any kind. We went prepared, fragrance free, with reservations and were give a table outside where other patrons sat with dogs suspected of wearing fragrance.
Major waiter attitude. Beneath them to serve you.
Would not recommend this restaurant to anyone ever. ALL Concierges feel the same in Santa Fe. Just ask. Many other great establishments.
Represents accepts American Express, does not.
They need to get over themselves.
SL & RV
Colorado