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“Great location” 4 of 5 stars
Review of Inn and Spa at Loretto

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Inn and Spa at Loretto
4.0 of 5 Hotel   |   211 Old Santa Fe Trail, Santa Fe, NM 87501 (Downtown)   |  
Hotel amenities
Ranked #18 of 60 Hotels in Santa Fe
GreenLeadersSilver level
Santa Fe, New Mexico
Contributor
16 reviews 16 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
61 helpful votes 61 helpful votes
“Great location”
4 of 5 stars Reviewed May 28, 2014

This is an excellent choice for visitors wanting to stay near downtown and enjoy the amenities of a fine hotel. It is located half a block from the historic Santa Fe Plaza and a 10 minute walk to Canyon Road (where 100+ art galleries are located). Room prices are at the upper end but competitive to other properties in the downtown area. Check to see if they have any specials for the time you are visiting since the specials often include parking, internet and resort fees. The restaurant is very good; however, if you are looking for a moderately priced meal it is best to visit one of the restaurants in/near the plaza. The accommodations are very nice and many rooms have a balcony to enjoy the unique weather and vistas of Santa Fe. Service is good.

Room Tip: Ask to see if a room with a balcony is available at your price point
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  • Stayed August 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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907 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (242)
Date | Rating
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English first
California
Top Contributor
51 reviews 51 reviews
17 hotel reviews
Reviews in 18 cities Reviews in 18 cities
95 helpful votes 95 helpful votes
4 of 5 stars Reviewed May 28, 2014

Just returned from 4 nights at this hotel with our family of 7. Black out the day we arrived and not able to get into our room without manager using flashlight up the stairs. Had to light a candle to find the bathroom. The lobby bar, thankfully, was up and running and very accommodating to all. After 3 hrs. in the dark, the hotel's restaurant was able to serve dinner - which many other local diners were not. The food here is just fine and we particularly enjoyed breakfast and lunch. The room we had (351) was noisy all night with refrigerator and heater noises that rattled. The tub plug was hard to work. Our view was over the exhaust fan outside and the room was located across from a service elevator and ice machine which were also noisy. We stayed here two years ago and had a much better room, so this was very disappointing to us.

Room Tip: A great choice close to all downtown shopping and plaza area.
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  • Stayed May 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago IL
Senior Contributor
38 reviews 38 reviews
17 hotel reviews
Reviews in 25 cities Reviews in 25 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed May 26, 2014

Stayed for 2 nights, attending a family affair held at the hotel. We had a good rate which included parking, etc., due to the event. Room was very nice and well appointed. Great in-town location.

I was impressed that the staff allowed us a very early check in (noon) because they had a room available, and then allowed us a late check out (noon vs. 11AM) when we requested that. They also let us keep our car in the valet lot until late in the day with no extra charge.

Someone here mentioned the very comfortable bed, and I definitely second that.

  • Stayed May 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas M, General Manager at Inn and Spa at Loretto, responded to this review, June 9, 2014
We appreciate the time you took to review the Inn and Spa at Loretto and are delighted that you enjoyed your stay! Thank you for your compliments to our service, accommodations, and comfortable beds. We hope to welcome you back to the Inn on your next trip to Santa Fe! Best Regards, Thomas McCann, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Thibodaux, Louisiana
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 26, 2014

Just beautiful! Excellent service, clean, beautiful rooms, walking distance to most everything. Would definitely recommend to anyone looking for a beautiful place to stay in Santa Fe!! It made my first experience in Santa Fe that much more memorable!

  • Stayed May 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas M, General Manager at Inn and Spa at Loretto, responded to this review, June 2, 2014
Thank you for taking the time to review the Inn and Spa at Loretto. We are so pleased you enjoyed your stay and honored to have had the opportunity to host you on your first visit to Santa Fe! We are very proud of our property, and our city, and your compliments are truly validating. We look forward to sharing many more Santa Fe memories with you! Warm Regards, Thomas McCann, General Manager.
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Los Angeles, California
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed May 22, 2014

This terrific property has a great location, beautiful rooms and super comfortable beds. Our stay here was great. The staff was friendly and helpful. Just make sure to ask for rooms that don't face the church, the bells ring often, early and pretty loud!

Room Tip: Avoid rooms on the church side if you are a light sleeper
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  • Stayed May 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas M, General Manager at Inn and Spa at Loretto, responded to this review, May 26, 2014
Thank you! We appreciate the time you took to review the Inn and Spa at Loretto and are very pleased to hear how much you enjoyed your stay. Your compliments to our "friendly and helpful" staff, as well as our "beautiful rooms and super comfortable beds" are very appreciated and have been shared with the entire team. Thank you again. We look forward to welcoming you back to the Inn on your next visit to Santa Fe! Warm Regards, Thomas McCann, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Grapevine, Texas
Senior Contributor
40 reviews 40 reviews
21 hotel reviews
Reviews in 26 cities Reviews in 26 cities
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed May 22, 2014

The Inn and Spa at Loretto has absolutely the best location, beautiful shops, great food, wonderful staff, entertainment, and of course comfortable rooms!!! I would not even consider staying anywhere else on a visit to Santa Fe. You are across the street from the Plaza and adjacent to the Loretto Chapel. Of course, they did make a booking mistake and have to move us to the La Posado for one night. I was not very happy but they covered the cost of that night,
invited us back for breakfast, and gave us drink coupons for the bar. They tried everything to make it up to us. We had a wonderful stay!

Room Tip: Loved the waffles, pancakes, and pear juice at breakfast!
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  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas M, General Manager at Inn and Spa at Loretto, responded to this review, June 2, 2014
Thank you! Again, our sincere apologies for the inconvenience. We are so happy you enjoyed your stay and truly honored by your review. We look forward to welcoming you back to the Inn and Spa at Loretto very soon! Best Regards, Thomas McCann, General Manager
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Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed May 16, 2014

Excellent overnight stay at the Inn & Spa at Loretto. Very quiet room, wonderful meal through room service (despite our late arrival), efficient check in. I was impressed with their attention to detail in accomodating our needs. Overall, it was a great experience!

  • Stayed May 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas M, General Manager at Inn and Spa at Loretto, responded to this review, May 26, 2014
Thank you for taking the time to review the Inn and Spa at Loretto. We are so pleased you enjoyed your stay and appreciate your compliments to our staff and accommodations. We look forward to welcoming you back to the Inn on your next visit to Santa Fe! Warm Regards, Thomas McCann, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Inn and Spa at Loretto

Address: 211 Old Santa Fe Trail, Santa Fe, NM 87501
Location: United States > New Mexico > Santa Fe > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Green Hotel in Santa Fe
#5 Spa Hotel in Santa Fe
#6 Luxury Hotel in Santa Fe
#10 Business Hotel in Santa Fe
#17 Romantic Hotel in Santa Fe
#20 Family Hotel in Santa Fe
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Inn and Spa at Loretto 4*
Number of rooms: 134
Official Description (provided by the hotel):
An exquisite Santa Fe, New Mexico hotel reflecting the culture and sophistication of its historic setting, the Inn and Spa at Loretto features 134 guestrooms, a full-service spa, casual fine dining, art galleries and a tranquil garden. The Inn is ideally located in the heart of Santa Fe, near the Palace of the Governors and just one block from historic Santa Fe Plaza's galleries, museums, restaurants and boutiques. Effortlessly blending old-world charm with world-class splendor, this Santa Fe luxury hotel is one of the state's most photographed buildings. Built at the end of the historic Old Santa Fe Trail high in the spectacular Sangre de Cristo Mountains, the Inn and Spa at Loretto is an architectural recreation of the Taos Pueblo, a national historic landmark. ... more   less 
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Also Known As:
Inn And Spa At Loretto Hotel Santa Fe
Hotel At Loretto
At Loretto Hotel
Inn At Loretto

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