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“Superb service nice rooms” 5 of 5 stars
Review of Inn and Spa at Loretto

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Inn and Spa at Loretto
4.0 of 5 Hotel   |   211 Old Santa Fe Trail, Santa Fe, NM 87501 (Downtown)   |  
Hotel amenities
Ranked #18 of 60 Hotels in Santa Fe
GreenLeadersSilver level
Dallas, Texas
Top Contributor
50 reviews 50 reviews
5 hotel reviews
Reviews in 17 cities Reviews in 17 cities
45 helpful votes 45 helpful votes
“Superb service nice rooms”
5 of 5 stars Reviewed March 2, 2014 via mobile

Second time staying there. Everyone from reservation agents to front desk & valet treat you like a king. They take care of all your needs and always strive to make your stay the best. Rooms not anything special but adequate for a Santa Fe experience. Location is one of the best inSanta Fe, close to the square and the road to ski Santa Fe. Very clean and the restaurant is top notch.

Stayed February 2014, traveled solo
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheri D, General Manager at Inn and Spa at Loretto, responded to this review, March 12, 2014
Thank you for taking the time to review the Inn and Spa at Loretto. We are so honored to have had you as our guest again and delighted to hear how much you enjoy staying with us. Your patronage is very appreciated. We look forward to seeing you on your next visit to Santa Fe! Best Regards, Sheri Decker, General Manager
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909 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (242)
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Sylvania, Ohio
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 27, 2014

The Inn and Spa is in a perfect location while visiting Santa Fe. Everything is in walking distance! There is great shopping opportunity in the hotel also. We loved the new Santa Fe Soap Ranch and all of the great artwork on display. The hotel's southwestern décor is amazing and very comfortable. We loved our fireplace and balcony. We enjoyed the Living Room and entertainment there. The staff was very helpful and accommodating. The valet service is great and they were very helpful with directions and dining suggestions. Our only compliant was the noise of the church bells in the early morning. A small price to pay for such a great stay!

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheri D, General Manager at Inn and Spa at Loretto, responded to this review, February 28, 2014
Thank you for taking the time to review the Inn and Spa at Loretto. We are so pleased you enjoyed your stay and delighted to hear how much you enjoyed our original artwork, shops, décor and lounge. Your compliments have been shared with the entire staff and are very appreciated. We hope to have you as our guests again soon! Warm Regards, Sheri Decker, General Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wichita, Kansas
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed February 20, 2014

The Inn and Spa at Loretto is a gorgeous hotel with excellent staff. The rooms were clean and comfortable, the lounge was a wonderful place to unwind, and the setting is simply gorgeous. Do not miss the opportunity to visit Lumanaria for dinner. Make a late reservation and enjoy the gorgeous weather on the patio. A perfect end to a wonderful day exploring the galleries and shops in the Plaza.

  • Stayed September 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheri D, General Manager at Inn and Spa at Loretto, responded to this review, February 24, 2014
Thank you for reviewing the Inn and Spa at Loretto. We are so pleased you enjoyed your stay and are honored to receive your compliments for our staff and accommodations. Happy to report that the winter weather is thawing and we should be opening of our seasonal patio soon - hopefully in May! We look forward to welcoming you back to the Inn on your next visit to Santa Fe! Warm Regards, Sheri Decker, General Manager
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Clinton, Iowa
1 review
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 20, 2014

I called the concierge at the Inn and Spa at Loretto to inquire about getting a special birthday surprise delivered to a friend who was at the hotel. The concierge was Pam Mackey, and she was amazing! Not only did Ms. Mackey have lots of good ideas, but she personally took the trouble to make sure the package was received and delivered to my friend. I never met this woman, but she went out of her way to help me, and make a happy surprise possible for my friend.

  • Stayed February 2014, traveled on business
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheri D, General Manager at Inn and Spa at Loretto, responded to this review, February 24, 2014
Helen, thank you for sharing your experience with the Inn and Spa at Loretto. I am so pleased to hear that Pam was able to accommodate your requests. We are honored to have been a part of this special moment. Your compliments have been shared with Pam, as well as the entire Loretto team. Thank you again! Warm Regards, Sheri Decker, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rowlett, Texas
Top Contributor
59 reviews 59 reviews
13 hotel reviews
Reviews in 22 cities Reviews in 22 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed February 20, 2014

Comfortable hotel right in the middle of old Santa Fe. I was there for 3 days for a conference. The rooms are very tastefully decorated in Southwest decor, and I had a lovely veranda! I did not take meals in the hotel, but everything is in easy walking distance of the hotel.

Room Tip: Cell phone reception is very weak there, but some locations in the hotel are a little better than ot...
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  • Stayed January 2014, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheri D, General Manager at Inn and Spa at Loretto, responded to this review, February 28, 2014
Thank you for taking the time to review the Inn and Spa at Loretto. We are so pleased you enjoyed your stay. We hope to have you as our guest again soon! Warm Regards, Sheri Decker, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Centennial, Colorado
2 reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed February 11, 2014

Everyone at The Inn and Spa at Loretto was absolutely wonderful and went above and beyond the call of duty to make our stay great. The spa staff was very accomodating to requests and was my favorite part of the stay! Live music on Saturday night was top notch. I would highly recommend this hotel if you are in the Santa Fe area. Also very close to the plaza and within walking distance of most things.

Room Tip: Loved our room!
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  • Stayed February 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheri D, General Manager at Inn and Spa at Loretto, responded to this review, February 24, 2014
Thank you for reviewing the Inn and Spa at Loretto. We are so pleased that you had a fantastic stay and delighted to hear about your wonderful experience at the Spa, as well as enjoying the live music in the Living Room. Thank you for your recommendation, word-of-mouth is the best compliment and we are honored to earn your endorsement. We hope to have you as our guests again soon! Warm Regards, Sheri Decker, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
McKinney, Texas
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed February 11, 2014

Anderson warmly greeted us on our arrival and welcomed us to the Inn. He was very helpful pointing us in the right direction to the plaza and answering our various questions. Our party of four felt he was exceptionally helpful when we needed a table to play dominoes, and he helped set us up at a table next to the "living room" lounge. Thanks Anderson - you made us feel like family!!
Mary at the front desk was able to accommodate our request for a view with a balcony, which we greatly appreciated.
Cannot comment on the the restaurant as we did not eat there. The "living room" (lounge) is a comfortable place to sit and enjoy the live music and drinks by the fire. Rooms were clean, spacious, and nicely decorated. What's not to like? We thoroughly enjoyed our brief stay, and look forward to returning and staying longer the next time.

  • Stayed February 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheri D, General Manager at Inn and Spa at Loretto, responded to this review, February 24, 2014
Thank you for taking the time to review the Inn and Spa at Loretto. I am so pleased you enjoyed your stay and delighted to hear how Anderson and Mary were able to accommodate your requests and make your experience even more extraordinary! Your compliments have been shared with both of them, as well as the entire Loretto team. We are very proud of our property and your compliments truly validate our efforts. Thank you again, we all look forward to having you as our guests on your next trip to Santa Fe! Warm Regards, Sheri Decker, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Inn and Spa at Loretto

Address: 211 Old Santa Fe Trail, Santa Fe, NM 87501
Location: United States > New Mexico > Santa Fe > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Green Hotel in Santa Fe
#5 Spa Hotel in Santa Fe
#6 Luxury Hotel in Santa Fe
#10 Business Hotel in Santa Fe
#17 Romantic Hotel in Santa Fe
#20 Family Hotel in Santa Fe
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Inn and Spa at Loretto 4*
Number of rooms: 134
Official Description (provided by the hotel):
An exquisite Santa Fe, New Mexico hotel reflecting the culture and sophistication of its historic setting, the Inn and Spa at Loretto features 134 guestrooms, a full-service spa, casual fine dining, art galleries and a tranquil garden. The Inn is ideally located in the heart of Santa Fe, near the Palace of the Governors and just one block from historic Santa Fe Plaza's galleries, museums, restaurants and boutiques. Effortlessly blending old-world charm with world-class splendor, this Santa Fe luxury hotel is one of the state's most photographed buildings. Built at the end of the historic Old Santa Fe Trail high in the spectacular Sangre de Cristo Mountains, the Inn and Spa at Loretto is an architectural recreation of the Taos Pueblo, a national historic landmark. ... more   less 
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Also Known As:
Inn And Spa At Loretto Hotel Santa Fe
Hotel At Loretto
At Loretto Hotel
Inn At Loretto

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