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“Cozy and Comfortable in Santa Fe” 5 of 5 stars
Review of Inn and Spa at Loretto

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Inn and Spa at Loretto
4.0 of 5 Hotel   |   211 Old Santa Fe Trail, Santa Fe, NM 87501 (Downtown)   |  
Hotel amenities
Ranked #17 of 60 Hotels in Santa Fe
GreenLeadersSilver level
Dallas, Texas
Contributor
17 reviews 17 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
21 helpful votes 21 helpful votes
“Cozy and Comfortable in Santa Fe”
5 of 5 stars Reviewed January 11, 2014 via mobile

This is my second trip to Santa Fe in as many years and because the experience at the Inn and Spa at Loretto was so good last year I did not hesitate to book my stay at the property again. I made the correct decision. Though the service was good last year, it seemed even better this time around. Every member of the staff was extremely courteous and made us feel welcome and valued. As always the hotel bar is the perfect place for evening cocktails with its fireplace and cozy, welcoming southwest charm. The rooms all seem to have the same southwest theme and this time I was treated to one with a large balcony with a table and two chairs which was enjoyable. Also on this stay the bathroom was much larger and updated like the one during the last stay. I have no doubt that The Inn and Spa at Loretto is the perfect place for a weekend stay in Santa Fe.

  • Stayed November 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheri D, General Manager at Inn and Spa at Loretto, responded to this review, January 20, 2014
Thank you for taking the time to review the Inn and Spa at Loretto. We are so pleased you enjoyed your stay and delighted to hear that this was your second time staying with us. We strive to provide the highest standard of service to each and every guest, and your compliments truly validate the work we do. Thank you for saying that the Inn is "the perfect place for a weekend stay in Santa Fe." We look forward to welcoming you as our guest again soon! Warm Regards, Sheri Decker, General Manager
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850 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (222)
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Boulder, Colorado
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 7, 2014

Jan. 1-3, 2014.
Hotel was under staffed. At check-out our bill was $68 more than expected. Not huge,just annoying. A fee of $14 was charged per day for "guest services" a bogus add on that was not mentioned when booking the room. Not sure how much we benefitted from the extra charge. Room was small, but comfortable. As a frequent visitor to Santa Fe, there are much better accommodations for the money.

  • Stayed January 2014, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Senior Reviewer
7 reviews 7 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 6, 2014

I have stayed in just about every hotel in Santa Fe, and this one was definitely at the top. The service was excellent, the room spacious and pretty (even though you can't actually use the fireplaces), food in the restaurant and in the bar very good, and the hotel is clean and attractive. It's a good higher end hotel close to everything historic in Santa Fe. You can walk to the Plaza and all downtown sites. We stayed there for our wedding in the adjacent Loretto Chapel (AMAZING wedding venue), and the hotel was very gracious.

Green Features: These appear to be pretty average - the usual water-saving measures, recycling.
  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheri D, General Manager at Inn and Spa at Loretto, responded to this review, January 20, 2014
Thank you for taking the time to review the Inn and Spa at Loretto. We are so pleased you enjoyed your stay and honored to hear that we are one of your top hotels in Santa Fe. Your compliments and praise are truly appreciated. We look forward to welcoming you as our guest again soon! Warm Regards, Sheri Decker, General Manager
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Rio Rancho, New Mexico
2 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 6, 2014

We have stayed at the Inn and Spa at Loretto 3-4 times - it's always a pleasure. Staff is friendly and extremely helpful, the Living Room lounge is cozy and comfortable. Rooms are lovely, the sheets on the bed are divine! Eating in Luminaria Restaurant is a wonderful treat - the food is first-class, and the waitstaff and chef are always extremely patient and helpful in dealing with the fact that I have Celiac disease and require gluten-free meals with no cross-contamination. We come to Santa Fe to stay overnight 1-2 times per year, and this is always our first choice of hotel.

  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheri D, General Manager at Inn and Spa at Loretto, responded to this review, January 20, 2014
We are so honored to hear that this was your fourth stay with us and very pleased that you continue to enjoy your experience at the Inn and Spa at Loretto. Thank you so much for your incredible loyalty. We appreciate your comments regarding our "friendly and extremely helpful staff, cozy and comfortable lounge, and first class dining." Inn addition, I'm delighted hear about your experience in Luminaria Restaurant. We understand the challenges of gluten-free dining and are always happy to accommodate the dietary needs of our guests. Thank you again. We look forward to your next visit. Warm Regards, Sheri Decker, General Manager
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Albuquerque, New Mexico
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 4, 2014 via mobile

Four of us snagged couch and overstuffed chairs and settled into great service, good drinks and very good appetizers (quesadilla and bison sliders). We really liked the ambiance and attentive waitress. We will definitely return. The kind of bar where one could just settle in for hours and never move. No canned music- the live performer that started just as we left was nice and not overpowering (allowed for conversation).

Stayed January 2014
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheri D, Manager at Inn and Spa at Loretto, responded to this review, January 6, 2014
Thank you for taking the time to review the Living Room bar at the Inn and Spa at Loretto. We are so pleased that you enjoyed your experience and appreciate your comment that the Living Room is "The kind of bar where one could just settle in for hours and never move." We hope you will join us again soon. Cheers! Marilyn Litton, Restaurant Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Arcata, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 4, 2014

The staff, spa and dining was exceptional. Great location. Within walking distance of everything in town. The only issue we had was the heater that was loud and constantly going off and on. Ordered more blankets and was able to turn off fan

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheri D, General Manager at Inn and Spa at Loretto, responded to this review, January 6, 2014
Thank you for taking the time to review the Inn and Spa at Loretto in Santa Fe, New Mexico. We are so pleased you enjoyed your stay and hope to have you as our guest again on your next trip to Santa Fe. Warm Regards, Sheri Decker, General Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sacramento, California
2 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed January 3, 2014

This is a lovely old hotel with an award winning restaurant. Don't believe it! Their prize winning tortilla soup was fair but the spinach salad was terrible. Small serving of spinach with tasteless dressing and hard to find matchstick pieces of Asian pear. The best thing about dinner was the ambience and the darling gentleman that served and described the bread. Save your money and skip this place.

  • Stayed December 2013, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Inn and Spa at Loretto

Address: 211 Old Santa Fe Trail, Santa Fe, NM 87501
Location: United States > New Mexico > Santa Fe > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Green Hotel in Santa Fe
#4 Business Hotel in Santa Fe
#5 Spa Hotel in Santa Fe
#6 Luxury Hotel in Santa Fe
#16 Romantic Hotel in Santa Fe
#19 Family Hotel in Santa Fe
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Inn and Spa at Loretto 4*
Official Description (provided by the hotel):
An exquisite Santa Fe, New Mexico hotel reflecting the culture and sophistication of its historic setting, the Inn and Spa at Loretto features 134 guestrooms, a full-service spa, casual fine dining, art galleries and a tranquil garden. The Inn is ideally located in the heart of Santa Fe, near the Palace of the Governors and just one block from historic Santa Fe Plaza's galleries, museums, restaurants and boutiques. Effortlessly blending old-world charm with world-class splendor, this Santa Fe luxury hotel is one of the state's most photographed buildings. Built at the end of the historic Old Santa Fe Trail high in the spectacular Sangre de Cristo Mountains, the Inn and Spa at Loretto is an architectural recreation of the Taos Pueblo, a national historic landmark. ... more   less 
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Also Known As:
Inn And Spa At Loretto Hotel Santa Fe
Hotel At Loretto
At Loretto Hotel
Inn At Loretto

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