We just returned from 6 nights at this hotel. Our only complaint, but it is a major one, is that the heating systems in the rooms are VERY NOISY. We were awakened every 20 - 30 mins, when the heater would go on. When we inquired about this situation, the engineer did come to the room to investigate and explained that this was the " normal " sound of the heating system and that it was the same in all the rooms. Other than this problem, which was not even controlled by using ear plugs, the hotel is lovely and the service is friendly and responsive.

This was our first trip to Santa Fe so we had to rely on TripAdvisor reviews to make our hotel selection. We booked, as always, through Hotels.com and were very pleased with our selection. The hotel is just a short walk from the historic plaza and other attractions...including literally next door to the famous Loretto Chapel. The hotel has a very upscale but authentic feel. Check-in went smoothly and we were fortunate that our room was ready even though we were checking in early. We loved the room. Even though the hotel is older, it's well maintained and the rooms are decorated beautifully (and authentically). The furnishings are very nice and comfortable. Our room had a small fireplace that held two candles and a shared very large patio with another room. However, it was too cold to use the patio other than a quick trip to check out the view, snow, etc.

We were pleased with the flexibility of the houskeeping staff as we kept really irregular hours on when we were in and out of the room. They always came to clean while we were out and did a nice job.

We had occassion to order room service several times and were pleased with every meal. The quality and temperature of the food was excellent and the delivery time a reasonable 25 - 30 minutes.

We saw a few reviews about the noise from the ac/heat vent. Yes, it's loud, but we actually like some noise when we sleep, so it was welcomed in our case.

We had a nice time sitting in the lobby lounge. We found sofas near the large fireplace and enjoyed the happy hour appetizers and conversations with other guests. I also used the spa and had a fantastic foot and leg massage.

We will definitely stay here again on our next trip to Santa Fe.

On our recent trip to Santa Fe to celebrate our annivberary, my husband and I decided to splurge a little and stay at the Loretto Inn. What a delightful exerience! Our suite was roomy and beautifully decorated with 2 balconies and a fireplace! What a treat! And the Christmas decorations were gorgeous! We really felt like we were on vacation! From the reservations desk to the bellhop that lit the fire in our fireplace, the staff went above and beyond our expectations! Loved our stay!

Santa Fe is a great place to visit to enjoy any time of year. The beauty of this charming town in winter - decorated in luminaries with snow is beautiful. The Inn and Spa at Loretto is the best place to stay in the best location in town. The Concierge and the front desk staff were very helpful. The rooms were very beautifully decorated with up to date and comfortable furnishings, our room even had a balcony with a view! We enjoyed the snowfall this December and will always remember this special trip.