I stayed six nights at the Inn and Spa at Loretto and have mixed feelings about this hotel. First the good:

the hotel is blessed with extremely friendly staff - from the front desk to the doormen to the people in the Lumanaria restaurant

location is excellent -- just two easy blocks from the main square and next to Loretto Chapel (an historic site) and and a craft market

nicely decorated, clean rooms and dependable housekeeping. Except for paper and pen, everything that needed to be was replaced each day (coffee, tea, bathroom amenities).

very comfortable bed - one of the most comfortable I’ve ever slept in. Its very “squishy” and you just sink into it. Someone who likes a hard mattress might not like this style

lovely linens.bed linens are changed every third day, towels every day if you wish.

I should know better than to use the phone in the room. Local calls (area 505) are listed as free, but I was charged $6 to a 505 area code.

And the not-so good:
I was in room 437 which was a fairly basic room for this hotel-- no kiva fireplace, no balcony, only a small window. There was an easy chair and ottoman and a desk. The heating fan is very loud and I had to turn it off at night in order to sleep. The closet was shoehorned into the bathroom and you had to keep the bathroom door closed to access it. Accept a room like this only if you get a good discount.

for such a dry area as Santa Fe- no complimentary bottled water is supplied in the room. There are bottles, labeled $5 available.

apparently,you have to ask specifically for the key to the mini-bar. I was never offered that key at check-in

breakfast is a la carte and its almost impossible to get away with less than $20 for a standard “American” breakfast

I paid $235 for the room and thought it was overpriced for the basic accommodation I received. Other rooms I peeked into (a friend had 344) were larger and had ornamental fireplaces and balconies.

As for meals for the time I was with a group (was on an art tour) and we had a daily credit for breakfast in the Lumanaria Restaurant -- $18 which did not cover it completely. For all other meals and for breakfasts that weren’t included, I went across the street to the very friendly and accommodating Mangiano Pronto Restaurant. Thanks to good weather, I could sit in their patio shaded by trees and umbrellas. Very nice staff, quick service and a small but good menu. I particularly got to like their vegetable frittata for breakfast and their spinach and cheese ravioli for which you could add salmon or chicken for dinner. In all, I had 6 meals here and all were excellent and moderatey priced.

So this review is mixed. I think being assigned a more atmospheric room would have been a better experience. So ask to see a few rooms and choose carefully.

Our first trip to Santa Fe New Mexico was four years ago and we stayed at the Fido-friendly Inn and Spa at Loretto. Traveling back with an additional dog as part of the family did not disappoint. We had a guest suite with shared patio where the dogs could meander around and take a peak over the balcony should curiosity get the best of them. Dog beds and bowls are available to use and a nice doggy treat is presented upon check in. Creature comforts aside I must say our room was lovely and the bed slept great. Lots of room to spread out with desk and two chairs and footstool in front of the faux fireplace. The candles lit by a small kerosene lamp was a nice touch. As you would expect in Santa Fe, the walls in our room are very colorful and soothing. This is a beautiful hotel with works of art appreciated in the hallway leading to the dining area. Great entertainment on the weekend and right in the heart of Santa Fe, the Inn and Spa at Loretto is now our home away from home.

I stayed at this hotel for a few days in early October. It is very centrally located in the city of Santa Fe. The rooms were very nice although I did not like the fact that the closet was located in the bathroom - inconvenient when there is more than one person staying in the room. In addition, there was not a mirror in the main bedroom area - only in the bathroom. The spa was very nice as well. Other than that, my stay was wonderful and I would stay there again.

Very comfortable place for a small conference. Great location, everyone helpful.
Towels - not too soft and no real cream for coffee in the AM.
Low lighting seemed to be an issue in conference and room.