Four of us were part way through a three week road trip from Toronto,Canada when we arrived to check in at The Lodge at Santa Fe. Upon check in we learned that through an error on my part, we were in fact booked at The Lodge on July 23rd. through Hotwire. We feared the worst that we would not have our rooms and would probably have to pay for another night's stay elsewhere.
Kristen immediately put our minds at rest by assuring us that there were still rooms available and that she would she what she could do about the situation. Within minutes she assured us that we would not have pay again for our rooms that we actually paid for, though for the previous night.
We were so pleased with her cool, calm , prompt & professional service that we immediately asked that she book 2 rooms for us for an additional nights stay. Shortly after we got settled in our rooms, Kristen advised us that she was able to provide us our second night's stay at the same rate that we had booked on Hotwire!
In addition we found the size of the rooms to be much bigger and comfortable than most of the other properties we stayed at. Also, the pool area was very pleasant to spend time at.
I would highly recommend at stay here!
- Official Description (provided by the hotel):
- The Lodge at Santa Fe is fully decorated to celebrate the wonder and awe of the Southwest’s most notable city. Located just five minutes to the Santa Fe plaza and historic attractions, the Lodge at Santa Fe is a unique hotel with cultural style. Gardunos restaurant onsite serves fresh 'New Mexican' cuisine, and our guests enjoy hand crafted furniture and breathtaking architecture. Beautiful stone flooring, Native American weavings patterns and weavings, and spacious suites with Kiva fireplaces are all part of the experience. The Lodge at Santa Fe has a complimentary shuttle to the historic Santa Fe plaza, plus free WiFi and parking. Experience the magic of Santa Fe when you book your visit at The Lodge at Santa Fe. "Hotels supporting cultural causes." ... more less
- Reservation Options:
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- Also Known As:
- The Lodge At Santa Fe Hotel Santa Fe
- Hotel Santa Fe
- Lodge Santa Fe