We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great Hotel and staff” 5 of 5 stars
Review of The Lodge at Santa Fe

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save
You added The Lodge at Santa Fe to your Saves list
The Lodge at Santa Fe
3.0 of 5 Hotel   |   750 N St Francis Drive, Santa Fe, NM 87501 (Formerly Radisson Hotel)   |  
  |  
Hotel website
  |  
Affiliate website
  |  
Hotel amenities
Special Price
'Tis the Season-Save 25%
Ranked #43 of 60 Hotels in Santa Fe
Roswell, New Mexico, USA
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“Great Hotel and staff”
5 of 5 stars Reviewed February 24, 2014

I have stayed several times at this hotel. I always find the staff friendly and the rooms very comfortable. I have had a few company meetings here as well. The event rooms, food, and staff are all wonderful. Don't overlook this establishment ... not only for lodging, but also for your next event. The Lodge at Santa Fe has become my "GO TO PLACE" for lodging and business meetings!

  • Stayed February 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tom A, Front Office Manager at The Lodge at Santa Fe, responded to this review, February 26, 2014
Dear dominosd,

Thank you for your kind words regarding our property and staff! I am so glad you are able to enjoy our property in so many ways. We are proud of our unique Santa Fe property. We have the quality luxury rooms you would expect from a downtown property as well as the professional meeting space to fit a wide variety of needs. We look forward to seeing you on your next trip to Santa Fe be it for business or pleasure!

Regards,

Tom A
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

557 reviews from our community

Traveler rating
    154
    157
    119
    70
    57
See reviews for
116
202
26
59
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (122)
Date | Rating
  • English first
  • French first
  • German first
  • Russian first
  • Any
English first
Albuquerque, New Mexico
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed February 24, 2014

The Lodge of Santa Fe was there for me when I needed it, twice in same month(!), including the use of their business facilities (thanks Jesse, Kristin, and Jordan), not to mention their clean, comfortable rooms with southwest motif. I was grateful for the generosity of everyone there. They have a great neighborhood location up on a hill overlooking the serene beauty of the national memorial cemetary and the town of Santa Fe backdropped by the snowcapped mountain range. Very pretty!
Gardunos upstairs and their staff treated me well, also, even though I may have been a creative challenge for the chef. Still, I liked the oatmeal! Thank you everyone for taking care of me. It did not go unnoticed - just unaccustomed.

Stayed February 2014, traveled solo
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tom A, Manager at The Lodge at Santa Fe, responded to this review, February 26, 2014
Dear ctefan,

Thank you for taking the time to review your recent stay at The Lodge at Santa Fe. We are so glad you enjoyed your time with us. We are very proud of our excellent staff and lucky to have a world-class restaurant such as Garduno's here on property. You are right about the beautiful views! We just love our location at the top of the hill! I am so glad you were able to enjoy the property as much as we do. We look forward to seeing you on your next visit to Santa Fe!

Regards,

Tom A
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Broomfield, Colorado
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed February 19, 2014

The Lodge at Santa Fe was the destination location for our Valentine's Day weekend wedding for our guests and wedding reception. The rooms and our suite were great. The events staff did an awesome job for our wedding reception in decorations for the reception room and the buffet style dinner. Staff were amazing. The staff of The Lodge at Santa Fe helped make this a very special weekend not only for us but our family and friends who came for the wedding.

Room Tip: We had the suite on the south side which was great for friends and family as a gathering place.
See more room tips
  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tom A, Front Office Manager at The Lodge at Santa Fe, responded to this review, February 21, 2014
Dear, Jim D.

Thank you for taking the time to review your recent stay at The Lodge at Santa Fe. I am glad to hear how much you enjoyed your wedding weekend with us. We are lucky to have such a wonderful staff here. I hope we have the pleasure of hosting you again in the near future.

Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Palm Beach, Florida
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed January 19, 2014

My husband and I and another couple spent one night here and were very pleased. The rooms were affordable (Groupon deal which included a free bottle of wine for each room), spacious and quiet. Had a Mexican dinner in the restaurant and it was the best food I ate all week on our drive to Tucson! Cheese enchiladas, beans and rice. My husband had tacos. Really good. Even their hamburger was good! The only reason I didn't give it 5 stars is because we could NOT get any hot water. Bummer.

Room Tip: Make sure you get HOT water available. Our waiter in the restaurant was wonderful to us. Excellent s...
See more room tips
  • Stayed January 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Susan C, Interactive Marketing Coordinator at The Lodge at Santa Fe, responded to this review, January 21, 2014
Dear wbeaton,

Thanks for taking the time to review your experience at The Lodge at Santa Fe. We appreciate hearing what we're doing right to make you feel at home and where we can improve. I'm glad to know that you enjoyed dinner at Garduño's. We are lucky to have such a great restaurant here!

I hope you had a great time in Santa Fe and come stay with us again when you return!

Yours,
Susan C.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, tX
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 15, 2014

I got a room for two nights here on a discount site and after I booked it I looked at the reviews and was really nervous about staying here. Although they did allow dogs so I was pleased with that initially. We drive up the resort and the check in was a breeze and the guy was very informative about everything going on in the area. We go to our room and when we walked in we were very pleasantly pleased. We had a room with a balcony and it was large. It was very well kept and smelled great. Not sure if other animals have stayed in there because we couldn't smell anything and my friend has the worlds strongest nose. The bathroom was very clean and didn't have any mildew. The coffee they have was seattles best, a Starbucks brand. They had a free shuttle service to downtown Santa Fe which was so convenient during the Christmas season. The on site restaurant was delicious as we ate 5 meals there in 2 days. They were a little slow but it was Christmas Eve and day and I get being short staffed a little. Although they had the biggest smiles on their face. I would stay here again without a hesitation. Oh and the beds were very comfortable.

Stayed January 2014
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Susan C, Interactive Marketing Coordinator at The Lodge at Santa Fe, responded to this review, January 17, 2014
Dear brandyrodriguez5,

Thank you for your 5-star review of The Lodge at Santa Fe. We try to make everyone - furry friends with keen noses included - feel comfortable and at home. Thank you for letting us know that we hit the mark for you. Santa Fe is a wonderful place, especially at Christmas, and I'm glad you found our free shuttle convenient.

I hope you will stay with us again the next time you visit Santa Fe.

Very truly yours,
Susan C.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
new jersey
Senior Contributor
38 reviews 38 reviews
11 hotel reviews
Reviews in 21 cities Reviews in 21 cities
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed January 7, 2014

This hotel seems like an outdated old-time resort. The rooms and bathrooms need updating. Our room was comfortable enough, but it seemed a bit grimy. The carpet was stained, there were crumbs on it and he ancient tv did not work. We reported it each day during our stay, but nothing was done. Glasses that were left in the corridor on some steps leading to the reception area were there for three days, as well as some dirt gobs on the carpet. The pool was under repair. The staff were trying to be helpful and friendly. This hotel needs better management.

  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Susan C, Interactive Marketing Coordinator at The Lodge at Santa Fe, responded to this review, January 8, 2014
Dear uncoco,

Thank you for taking the time to write about your recent stay with us. I am sorry to hear of the issues you encountered, but I appreciate knowing where we can improve.

Our management is aware of your concerns, and we are working to ensure that every guest enjoys the most comfortable stay as possible.

I hope you enjoyed seeing Santa Fe, and that you will return. When you do, please give us another chance.

Yours,
Susan C.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed January 5, 2014

We'll start with our check in. We arrived after being in the car with our 1 year old for 8 hrs. After 4 attempts to get us into our room (key wasn't working) we were then switched to a different room. This process took about a half hour to figure out..then we head off to dinner, came back and realize our room reeked. Couldn't figure out why until we put our baby's bottle into the fridge to find moldy leftover nachos.Clearly the maid missed this-on top of the hair left on the towels, and someone else's socks under our bed, probably contributing to the smell as well.We wake up to find no coffee, called down to the front desk and was told they'd get us some. 45 minutes later no coffee! So called again, and 15 minutes later they brought coffee packets that didn't even fit into the coffee machine (really, an hr to provide your guests with a simple request and couldn't even do that? At this point we are beyond annoyed and decided to pack up and not even attempt our "free breakfast") We figured if our room was this disgusting and unorganized we couldn't imagine what their kitchen looked like. Oh, not to mention that the shower head spit water everywhere onto the floor, which was real safe for our daughter.. My husband literally had to kneel down on his knees to shower (he is 6 feet tall) the light bulbs on the bed stand night table didn't work, neither did the alarm clock. We paid for a suite and got a motel 8 accommodations Long story short-not worth it, disgusting and never again would we stay or recommend.

  • Stayed January 2014, traveled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Susan C, Interactive Marketing Coordinator at The Lodge at Santa Fe, responded to this review, January 6, 2014
Dear Beegan1044,

I am sorry to hear of the issues with your recent stay with us. However, I appreciate hearing about the hiccups you experienced. Thank you for taking the time to write a review.

Our management is aware of your concerns, which we take very seriously. We want every guest to have a comfortable stay with us, and we are working on improving.

I hope you enjoyed seeing the city of Santa Fe and hope you will visit again. When you do, please consider giving us another chance to show you the Lodge at its best.

Yours,
Susan C.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to The Lodge at Santa Fe? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Lodge at Santa Fe

Address: 750 N St Francis Drive, Santa Fe, NM 87501 (Formerly Radisson Hotel)
Phone Number:
Location: United States > New Mexico > Santa Fe
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #43 of 60 Hotels in Santa Fe
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Lodge at Santa Fe 3*
Number of rooms: 128
Official Description (provided by the hotel):
The Lodge at Santa Fe is fully decorated to celebrate the wonder and awe of the Southwest’s most notable city. Located just five minutes to the Santa Fe plaza and historic attractions, the Lodge at Santa Fe is a unique hotel with cultural style. Gardunos restaurant onsite serves fresh 'New Mexican' cuisine, and our guests enjoy hand crafted furniture and breathtaking architecture. Beautiful stone flooring, Native American weavings patterns and weavings, and spacious suites with Kiva fireplaces are all part of the experience. The Lodge at Santa Fe has a complimentary shuttle to the historic Santa Fe plaza, plus free WiFi and parking. Experience the magic of Santa Fe when you book your visit at The Lodge at Santa Fe. "Hotels supporting cultural causes." ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Priceline, Booking.com, Hotels.com, Cheap Tickets, TripOnline SA, Despegar.com, Odigeo and Tingo so you can book your The Lodge at Santa Fe reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Lodge At Santa Fe Hotel Santa Fe
Hotel Santa Fe
Lodge Santa Fe

Owners: What's your side of the story?

If you own or manage The Lodge at Santa Fe, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.