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“Would stay as a last resort” 2 of 5 stars
Review of Quality Inn Santa Fe

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Quality Inn Santa Fe
2.5 of 5 Hotel   |   3011 Cerrillos Road, Santa Fe, NM 87507   |  
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Ranked #50 of 60 Hotels in Santa Fe
Grand Junction, CO
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
“Would stay as a last resort”
2 of 5 stars Reviewed January 19, 2013

We chose Quality Inn of Santa Fe due to the name and we were looking for a fairly cheap place for one night on our way from Phoenix back to Colorado Springs. The room was not very clean, smelled strange, and most of the furniture was broken, as was the faucet in the shower. Would not stay there again.

  • Stayed January 2013, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
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177 reviews from our community

Traveler rating
    24
    33
    40
    44
    36
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
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  • French first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
Denver, Colorado
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed December 26, 2012

The price was great but this hotel badly needs renovation - very worn carpets, some weary furniture, water stains by the AC/heating vents, very noise heating system, thin walls (lots of noise from neighbors). The beds were comfortable and nice, though. Breakfast was okay but nothing special - down a long and very cold hallway to get to the breakfast room. Next time, I think I'd pay more to stay somewhere nicer.

Room Tip: There's no elevator, so if stairs are a problem be sure to request a room on the 1st floor.
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  • Stayed December 2012, traveled solo
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mankato, Minnesota
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed November 1, 2012

Even though I booked this room through Expedia, and paid for the room through Expedia, the folks at Quality Inn also charged me for the room. They claim this almost never happens, but if you don't check your credit card charges closely, as I do, you could easily overlook this double charge. The room was very noisy. My neighbors had their TV set going all night. The room Smelled, and it had no air conditioning. This place is a DUMP!

Room Tip: Avoid this DUMP
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  • Stayed October 2012, traveled solo
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lubbock, Texas
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 22, 2012

When I checked in after hauling my heavy luggage up the stairs (no elevator) I had to haul it down again and get a different room because the AC didn't work. They had garbage stored by the stairs. The hall carpet is filthy! Hotel staff is dishonest. Everything about this place is dated and needs attention. FIND ANOTHER PLACE TO STAY!

  • Stayed August 2012, traveled solo
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
40 reviews 40 reviews
6 hotel reviews
Reviews in 24 cities Reviews in 24 cities
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed October 20, 2012

We travel all over the US and I have to say this is the worst hotel we have ever stayed in by far. We booked on line through Choice Hotels.com as we have done many times. When we got to the room it was extremely hot turned on AC and all we got was heat. Called the front desk and was told the AC is off for the year you can only get heat It was 80 outside didn't need heat. We were on the first floor and we could open the sliding doors. About 40 yards away from us was a hotel with a building permit sign in the window there were people (I use that word litely) staying there and walking the streets. About 10:30 fights broke out and language that no one should be forced to hear. I was waiting for gunshots next. The breakfast was awful. The bis units were so hard you couldn't cut them even after putting sausage gravy on them. The sausage was dried out. I hate a hard boiled egg and yogurt. They couldn't do much to that. Sadly we booked two night and we are stuck. The bedding as far as I could tell was clean as was the shower. Not looking forward to our stay the second night, also in the workout room the treadmill was out of order.

Room Tip: Even though it says wifi, hot breakfast, king size bed and smoke free,work out area which are our re...
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  • Stayed October 2012, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colorado Springs, Colorado
Top Contributor
77 reviews 77 reviews
20 hotel reviews
Reviews in 30 cities Reviews in 30 cities
51 helpful votes 51 helpful votes
2 of 5 stars Reviewed October 19, 2012

We had reservations for 3 rooms for 3 nights during the Baloon Fiesta in Albuquerque. Sorry we stayed here. The place was not clean - the floors needed vacuuming, the bathrooms were not particularly clean, and the place just had a general look of needing a good scrubbing. The patio doors in my room did not open and the security door near us did not close properly. The breakfast was okay - however they did not bother to replenish when things ran out and there were no hotel staff in sight (ran out of coffee on day 2, ran out of biscuits on day 3). In addition, the desk staff was definitely not welcoming - not rude, but definitely acted as if they would rather be somewhere else. Will never stay here again - may not stay at any Quality Inn after this experience.

  • Stayed October 2012, traveled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cimarron, New Mexico
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed October 2, 2012

Had an absolutely terrible stay at this motel. They failed to mention that they hold dances on Saturday nights. The racket started around 10 pm and went on until 1:30 - 2:00 am. We decided to check out the following morning. I had planned to pay with cash, but was rudely told that wasn't possible. Oddly enough, we have paid cash at hotels in four states on this trip. Suggest you bring ear plugs or find another place to stay.

  • Stayed September 2012, traveled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Inn Santa Fe

Address: 3011 Cerrillos Road, Santa Fe, NM 87507
Phone Number:
Location: United States > New Mexico > Santa Fe
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #50 of 60 Hotels in Santa Fe
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn Santa Fe 2.5*
Number of rooms: 98
Official Description (provided by the hotel):
The Quality Inn Hotel is ideally located off Interstate 25, just minutes from historic downtown Santa Fe and the Santa Fe Airport. The College of Santa Fe, Loretto Chapel, the Georgia O'Keefe Museum, El Rancho de Las Golondrinas and the Santa Fe Southern Railway nearby. Guadalupe Street, the Sweeney Convention Center, Canyon Road, St. Francis Cathedral, the Santa Fe Opera and the State Capitol within a short drive. ... more   less 
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Also Known As:
Quality Inn Santa Fe Hotel Santa Fe
Santa Fe Quality Inn

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