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“Great escape, needs a bit of refreshing” 4 of 5 stars
Review of La Posada de Santa Fe, a Luxury Collection Resort & Spa

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La Posada de Santa Fe, a Luxury Collection Resort & Spa
4.0 of 5 Resort   |   330 East Palace Ave., Santa Fe, NM 87501   |  
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Ranked #35 of 60 Hotels in Santa Fe
New York City, New York
Senior Reviewer
10 reviews 10 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Great escape, needs a bit of refreshing”
4 of 5 stars Reviewed 2 days ago NEW

Staff was extremely nice; concierge very helpful recommending restaurants; spa services were excellent; meeting rooms and functions handled well; WiFi service extremely poor for a hotel of this quality; housekeeping staff had to be prompted to replace soap and toilet paper; shuttle around town via staff driven SUV a terrific amenity; close to everything without being in the center of town; walkable to shops, museums, restaurants, etc.; despite the creaky bedroom floors, all in all a wonderful experience.

Stayed May 2015, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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30 reviews from our community

Traveler rating
    11
    13
    3
    3
    0
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2
14
4
5
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
Pilot Point, Texas
Contributor
14 reviews 14 reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Santa Fe is so full of great food,shopping and museums but just around the corner from the plaza is an oasis. Fires in your own kiva at night were a treat. Quiet is everywhere along with the most polite friendliest service. Sam the surly bartender was the only off putting person on the property. My third stay and won't be my last. Stay in your robe all day eat great stuff and spend private time outdoors or in the lavender steam. Just what the anti stress dr ordered.

Stayed May 2015, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

While the hotel is beautiful and the staff is courteous and helpful, both stays here involved loud wedding parties with music until midnight. Not a good mix if a good nights sleep is desired. I am surprised the walls can handle the noise level because mine were vibrating!

Room Tip: If you want to sleep stay elsewhere
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  • Stayed May 2015, traveled with friends
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul P, General Manager at La Posada de Santa Fe, a Luxury Collection Resort & Spa, responded to this review, 2 days ago
Thank you for taking the time to tell us about your visit to La Posada. We apologize that wedding groups impacted the enjoyment of your stay. We've reminded our team to be cognizant of this when assigning room numbers. We have many rooms that are situated away from our function venues and this should have been where we placed you.
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denver
Top Contributor
110 reviews 110 reviews
14 hotel reviews
Reviews in 28 cities Reviews in 28 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Great location....
A wonderful property centrally located. Down a quiet street. Our apartment was very nice. Seating area nice leather chairs refrigerator, desk and fire place. Bedroom with king bed, good closet space and drawers with large flat screen...the staff is attentive and considerate. We arrived at 3pm and room wasn't ready till after 4 so with a little discussion we got a few perks. Which I thought was appropriate. Wine and apps in lobby for HH and an adequate patio. I'd stay again for sure.

Stayed May 2015, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul P, General Manager at La Posada de Santa Fe, a Luxury Collection Resort & Spa, responded to this review, 2 days ago
We always appreciate it when guests take the time to tell us about their visits. Glad you enjoyed La Posada de Santa Fe. We're just finishing up the renovation of our spa, are adding new pool furniture and have opened two new restaurants so you have good reasons to return. Thanks again.
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Top Contributor
83 reviews 83 reviews
10 hotel reviews
Reviews in 26 cities Reviews in 26 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This was my second time staying at La Posada and I must say I was genuinely impressed after a less than underwhelming first experience. What made the difference?

I attended an annual conference often hosted at La Posada. I definitely was not looking forward to my stay and my mood was less than friendly after a long drive--but that all changed the moment I walked through the doors. Something seemed different. I was immediately greeted by a friendly and welcoming employee, named Ben. He had a smile on his face, helped me with my bag and offered me a glass of Prosseco. This is exactly what I needed! I was dreading the tedious check - in process, but Ben made me forget about all about it. He provided me an unexpected re - introduction to La Posada that left me with a new outlook and great experience. He went above and beyond to show me my way and point out the many amenities at the resort.

My room was very comfortable. The furnishings were simple but maintained the uniqueness of the property. The conference meals were fine; however, I recommend dining in the restaurant--in fact, I'd encourage locals to come in just for dinner! I did not have time to visit the spa, but it looked worthwhile.

Overall, I was grateful for Ben and the time he spent to reintroduce me to a truly wonderful property. I know he sensed my mood when I walked in and he worked very hard to change it. This is a superior quality and a rare talent in employees and I hope his efforts are recognized and commended. I thank the entire staff for a great trip and look forward to my next visit!

Stayed May 2015, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul P, General Manager at La Posada de Santa Fe, a Luxury Collection Resort & Spa, responded to this review, 4 days ago
Thank you so much for sharing some details of your visit. I will be a pleasure to pass your compliments on to Ben. Please plan to visit the spa on your next visit to La Posada. We're just finishing a major renovation.
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Arizona
Contributor
17 reviews 17 reviews
13 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

La Posada has been the real thing for decades. Great location about two blocks from the square (and some distance is a plus!). The whole vibe is calming. The bar is cozy and friendly. Fireplaces everywhere (public areas and rooms). It's particularly nice in the winter. Rooms are varied so each visit is unique. All seem to have patios or balconies. Some with wood burning fireplaces, others with gas. Bedding is outstanding! Starwood has been updating the menus, rooms and wifi. Spa and fitness are first rate. My go-to spot in Santa Fe (even if I'm working in ABQ)!

Room Tip: Work with the front desk. Describe what you like and they'll guide you.
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  • Stayed May 2015, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul P, General Manager at La Posada de Santa Fe, a Luxury Collection Resort & Spa, responded to this review, 4 days ago
Thank you so much for sharing some details of your visit. I will be a pleasure to pass your compliments on to Ben. Please plan to visit the spa on your next visit to La Posada. We're just finishing a major renovation.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Santa Fe, New Mexico
Top Contributor
177 reviews 177 reviews
19 hotel reviews
Reviews in 26 cities Reviews in 26 cities
216 helpful votes 216 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

The La Posada was recently bought by by the Starwood Group, so with that new renovations on the rooms. The spa is nice as are the techs..they have a small workout room and a pool in the summer. The grounds are quite beautiful and the outdoor has a nice outside area to eat when it's nice out. There is a cozy bar in the historic inn part, and also a formal dining room. The location is close to the Plaza which is a plus and valet parking. Of course it's on the list of haunted hotels.

Room Tip: Make sure you get a new renovated room w/ a fireplace
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  • Stayed November 2014, traveled as a couple
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul P, General Manager at La Posada de Santa Fe, a Luxury Collection Resort & Spa, responded to this review, 4 days ago
So glad you enjoyed your visit and our spa. We're still finishing up renovations to the spa with more furniture, new pool furniture and a hydrotherapy tub all due shortly. The Staab House Lounge is very historic and, we think, very cool. It's been a popular locals place for a long time and our recent gentle refresh has made it even more popular. Just so you know, our salt water pool is heated year round.
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Additional Information about La Posada de Santa Fe, a Luxury Collection Resort & Spa

Address: 330 East Palace Ave., Santa Fe, NM 87501
Phone Number:
Location: United States > New Mexico > Santa Fe
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Top resorts Hotel in Santa Fe
#7 Spa Hotel in Santa Fe
#11 Luxury Hotel in Santa Fe
#22 Business Hotel in Santa Fe
Price Range (Based on Average Rates): $$
Hotel Class:4 star — La Posada de Santa Fe, a Luxury Collection Resort & Spa 4*
Number of rooms: 157
Official Description (provided by the hotel):
La Posada de Santa Fe, a Luxury Collection Resort & Spa, is affiliated with Starwood Hotels and Resorts and participates in the SPG loyalty program. "The Art Hotel of Santa Fe", is a historic property and the only resort downtown. Nestled on six acres in the heart of Santa Fe, just steps from the historic Plaza and Canyon Road, La Posada is the ultimate destination for leisure and business travel with exquisite indoor and outdoor venues for groups, meetings, weddings, and social events. Discover a captivating blend of adobe-style architecture and local artwork, a year-round outdoor pool, exceptional spa, award-winning cuisine and genuine hospitality from our seasoned professionals. ... more   less 
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Also Known As:
La Posada De Santa Fe Hotel Santa Fe
La Posada De Santa Fe Resort And Spa

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