We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“It was great after all!” 5 of 5 stars
Review of La Posada de Santa Fe, a Luxury Collection Resort & Spa

Save Saved
You added La Posada de Santa Fe, a Luxury Collection Resort & Spa to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 10 more sites!
La Posada de Santa Fe, a Luxury Collection Resort & Spa
4.0 of 5 Resort   |   330 East Palace Ave., Santa Fe, NM 87501   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Book Early and Save
Ranked #32 of 60 hotels in Santa Fe
Albuquerque, New Mexico, United States
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
28 helpful votes 28 helpful votes
“It was great after all!”
5 of 5 stars Reviewed February 17, 2014

We finally got to stay at La Posada and to my amazement it was wonderful. The staff was extremely helpful and nice the room was spacious yet cozy with a fireplace. The original Stabb house is so outstanding. It is the Victorian Mansion that the hotel was built around. It has a beautiful bar to the left of the entry and to the right is a room the you can dine in or have a business meeting called the Rose Room. Further down the hall is a lovely library with comfy couches and once again a fireplace. The whole house is filled with beautiful oil painting and works of art. The ambiance is amazing. Also a bonus is the salt water hot tub and pool, both are outside but heated. Glad that we tried again. It was well worth it !

Room Tip: The original house rooms are from another era while the casitas are very private
See more room tips
  • Stayed February 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

420 people have reviewed this hotel

Traveler rating
    195
    102
    71
    31
    21
See reviews for
85
165
14
49
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (162)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Plainview, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 17, 2014

Stayed for two nights over valentine weekend. The price quoted for the room we wanted and the actual charge was 100.00 per night higher. It is a nice facility with nice grounds and casitas. When we arrived they put us in the wrong room type. It is close to the square and the staff was accomodating. They charge 30.00 extra per day for valet parking and other items such as internet. They do have two suburbans that take you within two miles of the hotel and pick you up which was nice. Being aware of bad billing service when we checked out they had overcharged by over 400.00. They have finally corrected but a nightmare to say the least. If you stay have everything in writing as it seems they are either trying to reap people off or do not know what they are doing...a little of both I believe. John McGavock, Global Travel International

Room Tip: King bed with patio and fire place
See more room tips
  • Stayed February 2014, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, TX
Senior Contributor
49 reviews 49 reviews
23 hotel reviews
Reviews in 32 cities Reviews in 32 cities
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed February 15, 2014

We had a wonderful snack of cheeses and fruits in the garden on a sunny afternoon....very relaxing after a day of shopping on the Plaza. Our server was pleasant and the iced tea refreshing. Did not stay in a room, but wandered around to see the cute casitas.

  • Stayed July 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Flagstaff, Arizona
Contributor
17 reviews 17 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed February 7, 2014 via mobile

My assistant booked rooms here for a business trip. Check-in was ok. Room was mediocre and not at all what I expected for the price. We stayed in a deluxe room. Someone's random pieces of hair were scattered around the bathroom. Turn down service consists of an Andy's mint. Why bother? Leaves blown all over the sidewalk. Apparently housekeeping doesn't bother to sweep the entrance areas outside rooms. Cool. Rustic, right?

Because we were tired, we had dinner at the el fuego. We sat for about 5 minutes before anyone took our drink order. Then another 15 minutes before they took our order. 40 minutes before food was delivered. Food was mediocre. Salmon, green chili stew, even the cheeseburger was mediocre. Pretty sure the bun on the burger was from Safeway. 1 star service. 2 star food. 3 star prices. Don't bother. You'll be disappointed.

I love Santa Fe, and I'm one of the easiest going, down to earth people you'll ever meet. There were numerous other problems with our stay, but they are similar to the other reviews.

You would be better off staying at a holiday inn. Trust me.... Save your money and avoid this place like the plague.

Absolutely one of the most overpriced hotels I've ever stayed in. It's obvious that they want to be a 5 star hotel, but they don't want to spend the money on improvements or staff who understand anything about hospitality.

Will never come back here. I hope the place burns to the ground.

Stayed January 2014
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed February 1, 2014

Found a decent rate online last minute, and actually liked the king room with fireplace and patio that we ended up getting. Problem was all of the extras that were added without our prior knowledge including a hefty daily resort fee, valet parking fee, high automatic tips (19%) for things like a bottle of wine, etc. Be careful because you'll end up spending more than you initially think. Also, maid service did not replenish soap/shampoos between nights. Also have heard that not all the rooms are as well maintained as others. Staff were all friendly though. Well located between canyon road and the central plaza. Would perhaps consider staying here again?

  • Stayed January 2014
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed January 27, 2014

We attended a wedding so here so can only comment on that, as we did not see the rooms or experience any of the other amenities.

My girlfriend and came to a wedding here summer 13'. I am just now catching up on my reviews. The venue was amazing, all of the staff wonderful, and weather to die for. This is just to let anybody thinking about planning a wedding here, you won't be disappointed... We also attended a morning after brunch that was very nice.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portland, Oregon
2 reviews
Reviews in 2 cities Reviews in 2 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 20, 2014

I met my mom here for a long weekend and we have enjoyed every minute. The room was spacious and comfortable. The art, decor, and furnishings in the common spaces throughout the hotel were exceptional. The curator has done an amazing job collecting quality art pieces that compliment the historic mansion, but also create such charm and accessibility to make it feel like your living room. We could have stayed for hours in front of the fire and in the small sitting rooms, and we did! The Friday night appetizers and art tour with the curator was amazing. Not to be missed. The spa treatments were very well done (though expensive but probably comparable to other spa prices in town). Most of the service was very good and friendly. The shuttle service around town was a fantastic addition. A minor comment is that some of the staff upon arrival and departure seemed to lack experience. For example, it would have been nice to have been shown to our room since the layout is not easy. Also, when trying to get help calling for an airport shuttle, the receptionist staff seemed confused. One other minor comment is that the showers are only so-so. Other than those minor things that can be fixed with some attention, the hotel as a whole was an A plus and made our visit to Santa Fe extremely memorable and special. We will definitely be back and look forward to it.

  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to La Posada de Santa Fe, a Luxury Collection Resort & Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about La Posada de Santa Fe, a Luxury Collection Resort & Spa

Address: 330 East Palace Ave., Santa Fe, NM 87501
Phone Number:
Location: United States > New Mexico > Santa Fe
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Top resorts Hotel in Santa Fe
#9 Spa Hotel in Santa Fe
#10 Luxury Hotel in Santa Fe
#26 Family Hotel in Santa Fe
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — La Posada de Santa Fe, a Luxury Collection Resort & Spa 4*
Official Description (provided by the hotel):
La Posada de Santa Fe, a Luxury Collection Resort & Spa, is affiliated with Starwood Hotels and Resorts and participates in the SPG loyalty program. "The Art Hotel of Santa Fe", is a historic property and the only resort downtown. Nestled on six acres in the heart of Santa Fe, just steps from the historic Plaza and Canyon Road, La Posada is the ultimate destination for leisure and business travel with exquisite indoor and outdoor venues for groups, meetings, weddings, and social events. Discover a captivating blend of adobe-style architecture and local artwork, a year-round outdoor pool, exceptional spa, award-winning cuisine and genuine hospitality from our seasoned professionals. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Jetsetter, Orbitz, Travelocity, Hotels.com, Starwood, Tingo, Otel, BookingOdigeoWL, Priceline and Venere so you can book your La Posada de Santa Fe, a Luxury Collection Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
La Posada De Santa Fe Hotel Santa Fe
La Posada De Santa Fe Resort And Spa

Owners: What's your side of the story?

If you own or manage La Posada de Santa Fe, a Luxury Collection Resort & Spa, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.