We have stayed at this hotel for years with very good results until the last visit. Although the room was very nice ...as usual...the service was under par. Even though I had a letter from an assistance manager saying I would get a $100 credit for spa or restaurant usage...the manager person I spoke to at check out...refused to give me the credit saying it was a mistake. He took the letter so I have nothing to go back with but it left me with a very bad taste for e whole incident. We will be back to Sante Fe but will stay somewhere else.
- Official Description (provided by the hotel):
- La Posada de Santa Fe, a Luxury Collection Resort & Spa, is affiliated with Starwood Hotels and Resorts and participates in the SPG loyalty program. "The Art Hotel of Santa Fe", is a historic property and the only resort downtown. Nestled on six acres in the heart of Santa Fe, just steps from the historic Plaza and Canyon Road, La Posada is the ultimate destination for leisure and business travel with exquisite indoor and outdoor venues for groups, meetings, weddings, and social events. Discover a captivating blend of adobe-style architecture and local artwork, a year-round outdoor pool, exceptional spa, award-winning cuisine and genuine hospitality from our seasoned professionals. ... more less
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- Also Known As:
- La Posada De Santa Fe Resort And Spa
- La Posada De Santa Fe Hotel Santa Fe