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“Not worth the price.” 3 of 5 stars
Review of La Posada de Santa Fe Resort & Spa

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La Posada de Santa Fe Resort & Spa
4.0 of 5 Resort   |   330 East Palace Ave., Santa Fe, NM 87501   |  
Hotel amenities
Ranked #22 of 59 hotels in Santa Fe
Colorado
Top Contributor
58 reviews 58 reviews
17 hotel reviews
Reviews in 28 cities Reviews in 28 cities
25 helpful votes 25 helpful votes
“Not worth the price.”
3 of 5 stars Reviewed December 6, 2012 via mobile

The casitas and history behind the hotel are interesting. Front desk staff did not appear enthused about their job or their guests. Within walking distance of old town. The lounge is quaint where we had after dinner drinks and enjoyed the one man band. I would not choose to stay there again.

  • Stayed November 2012
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BenTutt, General Manager at La Posada de Santa Fe Resort & Spa, responded to this review, December 17, 2012
Dear CindyRobin,

Thank you for taking the time to do a review of the hotel. I'm sorry that you did not enjoy the time with us. If you do have time I always appreciate talking with our guests to help improve future stays. I have reviewed the comment about the front desk with the team. I apologize that they did not give you a more welcome felling.

At your service,

Ben Tutt
505-954-9610
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345 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (133)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
ontario
1 review
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 4, 2012

our first experience at la posada was memorable with a great fireplace room and a nice spa experience and last year we were treated with snow which made the shuttle service they offered around the city so perfect. we returned same time this year to sunny and 60 degrees and the staff couldn't have been nicer from the general manager who made our stay so comfortable to the room with the fireplace and sitting area to the valet staff which is always on the ball to the concierge (tom if i remember correctly) was always right on with suggestions for restaurants and routes for our daily jogs to the great massages we enjoyed on our day of departure. The staub bar is a great hangout and the location of this hotel is perfect and the entire stay left us with no wants or wishes other then to get back there again soon.

Room Tip: ask for a fireplace room and make sure you check out the staub bar and for sure take any suggestion...
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BenTutt, General Manager at La Posada de Santa Fe Resort & Spa, responded to this review, December 17, 2012
Dear Markvacationsforever,

It was a pleasure to have you back for the Kiva Classic. I'm so glad that you reached out ahead of time to help us set-up a great stay for you and your wife. The weather cooperated and hopefully you were able to enjoy the late checkout and massages on Sunday.

We look forward to next year.

At your service,

Ben Tutt
General Manager
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Encinitas, California
Top Contributor
58 reviews 58 reviews
8 hotel reviews
Reviews in 25 cities Reviews in 25 cities
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed December 4, 2012

We stayed at La Posada at the recommendation of a friend and am glad we did. The adobe-style casitas are found down quiet wandering paths and you will be surprised to find yourself entering a Victorian house inside complete with upstairs ghost. The service re received upon check in, by the bell staff and wait staff was very good. Santa Fe is at 7,000 feet. Several of us did experience some level of altitude sickness but the spa has a 15 minute oxygen treatment for just $16 that really made the difference. Just be aware there is only one station so don't go all together.

If you are arriving for the weekend do your best to be at the hotel at 4 on Fridays. The chef has a tasting with complementary wine that is wonderful. There is also hot apple cider in the lobby in the afternoons and s'mores on some evenings as well.

After tasting the amazing soup and appetizers at the Friday afternoon chef's event we decided to stay in and have dinner. It was the best decision of our weekend and one of the best meals I have ever had (yes, ever). The new menu is very interesting and each dish has so much flavor my sister commented that our taste buds were having a party. I highly recommend the chocolate mouse (a handed down recipe that is not what you expect) with a glass of port after dinner. We had dinner the next evening for a similar price at the "number one" restaurant in Santa Fe and there was no comparison (Cafe Pasqual's).

Room Tip: This is a 1940's remodel with some new rooms from 1990 in the same style. All bathrooms are upgr...
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  • Stayed December 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BenTutt, General Manager at La Posada de Santa Fe Resort & Spa, responded to this review, December 17, 2012
Dear LauraC92024,

Thank you for taking the time to write a review for the property. I'm so glad you got the opportunity to enjoy our culinary side. I agree that the Friday tasting followed by our Art and History Tour is a must see. Additionally at high altitude the Oxygen treatment can be a savior.

We look forward to your return.

At your service,

Ben Tutt
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Madrid, Spain
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 29, 2012

I was in La Posada for the wedding of my son. Everybody in the hotel made our stay unforgeteable. Everything was perfectly organized by a professional staff.
The guest also had very good memories of the stay in La Posada, not only the day of the wedding but during their whole stay.
Very beautiful place and very well situated.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BenTutt, General Manager at La Posada de Santa Fe Resort & Spa, responded to this review, December 3, 2012
Dear Mamen E,

Thank you so much for the nice review. I'm so happy that the day was a special one for everybody involved. We hope that you are able to make it back in the not too distant future to relieve some memories as well as create some new ones.

At your service,

Ben Tutt
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco
Senior Contributor
26 reviews 26 reviews
20 hotel reviews
Reviews in 22 cities Reviews in 22 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed November 28, 2012

We had our wedding reception here 4 years ago (which was fantastic), but this was our first chance to return since then & this time with our baby boy. La Posada was as good as we remembered it, great location, great staff, great service. Brought back a lot of great memories for us. We will be back, sooner than last time.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BenTutt, General Manager at La Posada de Santa Fe Resort & Spa, responded to this review, November 29, 2012
Dear Hutchero,

I loved the heading of your review. We focus on treating our guest like family putting together an intimate and genuine style of service. I'm so glad that you came back and relieved a few memories as well as created some new ones.

We look forward to your return and as you say hope it will be "sooner" next time.

At your service,

Ben Tutt
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Madrid, España
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 27, 2012

Impresive location with a excelent customer service, dinner and wedding planner. Everything was just perfect.
I'm use to travel around the world (over 100 nights yearly) and this hotel could be consider as my favorite place (after home).
Thank you for everything.

Room Tip: Sin duda, un lugar de referencia en Santa Fe y NM.
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  • Stayed December 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BenTutt, General Manager at La Posada de Santa Fe Resort & Spa, responded to this review, November 29, 2012
Dear DavidSampere,

Thank you for the wonderful review. It was so nice to have you with us and meet you during the wedding. Hard to believe it has been almost a year since you were with us. Hopefully we can get you back to the property in the near future.

At your service,

Ben Tutt
General Manager
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Simi Valley, California
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed November 25, 2012

This was our first time to Santa Fe and we had a wonderful experience at La Posada. Friendly and attentive staff, very comfortable room and the hotel is filled with art. It helps create a wonderful ambiance. Our room was spacious and well equipped with a cozy fireplace. Bedding was excellent. The central location makes walking to the Plaza or the main art galleries very convenient.

Dining at Fuego was the highlight of the trip. The service was spectacular and the food even better. Chef Rodriquez came to our table and explained our dishes and made sure everything was perfect. We both enjoyed our meals -- certainly one of our best ever.

We will definitely be back to this hotel -- a wonderful experience!

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BenTutt, General Manager at La Posada de Santa Fe Resort & Spa, responded to this review, November 29, 2012
Dear Tom B,

What a wonderful review. I'm happy to hear that you got personal time with Carmen, New Mexico’s Chef of the year. I love what he has done in his time with us. He is a selfless person who is always focused on the people around him. I appreciate the mention of the staff overall as they are the ones that make the difference in our guests stays.

You said this was your first but hopefully not your last trip to Santa Fe and La Posada.

At your service,

Ben Tutt
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about La Posada de Santa Fe Resort & Spa

Also Known As:
La Posada De Santa Fe Hotel Santa Fe
La Posada De Santa Fe Resort And Spa
La Posada De Santa Fe Hotel
La Posada De Santa Fe
Address: 330 East Palace Ave., Santa Fe, NM 87501
Location: United States > New Mexico > Santa Fe
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Luxury Hotel in Santa Fe
#15 Family Hotel in Santa Fe
#22 Top resorts Hotel in Santa Fe
#23 Business Hotel in Santa Fe
Price Range (Based on Average Rates): $$
Hotel Class:4 star — La Posada de Santa Fe Resort & Spa 4*
Official Description (provided by the hotel):
La Posada de Santa Fe Resort & Spa - the Art Hotel of Santa Fe, is New Mexico's finest resort nestled on six acres in the heart of Santa Fe. La Posada is the ultimate destination for leisure and business travel with exquisite indoor and outdoor venues for groups, meetings, weddings, and social events. Discover a captivating blend of adobe-style architecture and local artwork, as well as award-winning cuisine and genuine hospitality from our seasoned professionals. ... more   less 
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