As I mentioned in my first review of this property, no two rooms are alike and it matters where you are on the property. After I thought I had arranged a specific room type and location in March for my long weekend trip in July - I arrived to find I had a room in the parking lot. I was MORE than disappointed especially after noting how helpful the reservation staff was on this site to find there were no requests or notations in my record.
But the staff on site worked overtime to find a more suitable room. It took some 20 minute with 2 people trying to move things around but they did in fact find a better room. The staff are extremely helpful, friendly and accommodating not only at check in but through out our stay.
I would definitely return to this property but the room quality is a variable that cannot be managed with certainty.
One other issue that troubled some of us more than others was the air conditioner was somewhat noisy at night. This could be managed by adjusting the temp but then it was a bit stuffy.
- Official Description (provided by the hotel):
- La Posada de Santa Fe, a Luxury Collection Resort & Spa, is affiliated with Starwood Hotels and Resorts and participates in the SPG loyalty program. "The Art Hotel of Santa Fe", is a historic property and the only resort downtown. Nestled on six acres in the heart of Santa Fe, just steps from the historic Plaza and Canyon Road, La Posada is the ultimate destination for leisure and business travel with exquisite indoor and outdoor venues for groups, meetings, weddings, and social events. Discover a captivating blend of adobe-style architecture and local artwork, a year-round outdoor pool, exceptional spa, award-winning cuisine and genuine hospitality from our seasoned professionals. ... more less
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- Also Known As:
- La Posada De Santa Fe Hotel Santa Fe
- La Posada De Santa Fe Resort And Spa