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“Stayed here before and will stay here again” 3 of 5 stars
Review of Hilton Santa Fe Historic Plaza

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Hilton Santa Fe Historic Plaza
3.5 of 5 Hotel   |   100 Sandoval St, Santa Fe, NM 87501-2131   |  
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Ranked #20 of 60 Hotels in Santa Fe
Colorado
Top Contributor
248 reviews 248 reviews
42 hotel reviews
Reviews in 62 cities Reviews in 62 cities
103 helpful votes 103 helpful votes
“Stayed here before and will stay here again”
3 of 5 stars Reviewed March 2, 2010

Second stay at this property, but have stayed at a number of other properties in Santa Fe on many past trips. Location is close to Plaza and many shops, Starbucks, and restaurants are within a very quick and easy walk. Very much enjoyed a nearby Thai place, but did not enjoy an ice cream break @ Haagen Dazs due to an obnoxiously loud "mature" employee/manager there describing her various physical ailments and medications so that all could hear. I really do not want to hear the details about your bone density test with my ice cream, thanks. Hilton is partially built in/on the old Ortiz Hacienda. Had a suite last time and a casita this time. We are Diamond HHonors memebrs, so we sometimes get an upgrade. Casita is a bit drafty in winter and does not get very warm at night, so be prepared to dress warmly. Also, you hear a good amount of street noise in casita. Heard trash trucks at about 5 AM. Still, a good choice for couples who want to spend a bit more, with bar, jacuzzi, and fireplace included. Glass doors on fireplace can get hot, so use common sense. Casitas are poor choice for kids or handicapped--not set up safely for either. Main hotel has better choices. TV in exercise room did not work properly, and none of us in there could get it to work. One of 3 treadmills out of order. Blue corn pancakes were tasty for breakfast. Saw/smelled a wet dog in the hallway; not pleasant. I noticed this trip more than on earlier trips, that there are a lot of street people around the hotel and Plaza asking for money. Kind of unnerving at night. Will likely stay here again as we come to Santa Fe every so often and like it best of all the places we have stayed.

  • Stayed March 2010, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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850 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (146)
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English first
San Diego County, CA
Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 27, 2010

This was our 4th stay at this hotel. We have Hilton Honors and go to a meeting in Santa Fe where the location of this hotel is very important to us so we can walk to the meetings every day. Using so many HH points for an average hotel is annoying considering that most Hampton Inns have larger rooms and better bathrooms with more space to put cosmetics, softer towels, etc. But I guess it's 'location, location, location.' It is Santa Fe, after all. During the week we stayed there, they had 2 large conferences in the hotel and the attendees took up so much dining area that we could not partake in the usual morning breakfast buffet, but the staff were so accommodating and sat us in the bar with the menu to order anything we wanted (as Gold card members, the breakfast buffet is included in the cost of the room). Internet service in the room is only adequate, parking is expensive unless you are a HH member and then it's half price. Overall, this is only a mediocre hotel in one of most quaint and delightful towns in the USA.

  • Stayed February 2010, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Antonio
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 16, 2010

Hotel was 1 block from Plaza and across the street from a great pizza place with awesome house-brewed root beer. Staff was hospitable and parking was half-price if you're a member of the Hilton Honors. Breakfast was nice. Fruit water in the lobby all afternoon and coffee in the morning

  • Stayed August 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Israel
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 24, 2010

The Hilton Santa Fe, NM, is located 10 minutes walk from the Plaza and all the rest Santa Fe has to offer. It could be great if you are enjoying the walk, but if you want to be in the heart of it all, try "La Fonda" or nearby hotels. The rooms are clean, large 42" LCD TV, and an inside court pool view. Breakfast is tasty and basic, if you want diversity try one of the local cafes, but locals do not always open for buisness before 9 am. The shower was horrible, waited 5 minutes for hot water, and you have to stand in the freezing water till then. One morning the front desk forgot my wakeup call - no apologies made. All in all, OK place for young families on warmer months when you can enjoy the pool and don't mind the walk to the plaza, especialy if you get a good deal for your room.

  • Stayed January 2010, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 30, 2009

No internet service in rooms, wifi will not work through the hotel walls and either net cost 10.00 and is so slow your browser will time out before checking your email, lobby only wifi and slow at best, no microwave, no refrigerator, no breakfast with the room, the balcony door would not open, the closet door would not close, the wall paper was peeling in several places, the bottled water in your room is 5.00 a bottle, the a/c & heat was very loud and could not maintain a constant temperature (heat pumps), parking 15.00 a day, location to overpriced costume jewelry stores was only a short walk and all this for 196.45 + 5.00 for water + 15.00 per night for parking. We booked for 3 nights, left after the first night and found a Holiday Inn Express that has everything the Hilton did not have, and gave me the ability to write this review on blazing speed wireless internet in my room(s), I was able to get 2 rooms at Holiday Inn, for less than 1 room at the Hilton.

  • Stayed December 2009, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oakland, CA
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 14, 2009

We stayed at this hotel while driving across the country. After visiting a nearby volcano and popping into Santa Fe for dinner it was nice to know that this hotel was steps away from the main city plaza when we decided the stay in town for the night. This hotel is cozy and well decorated. The room was spacious and the mattress was quite comfortable. Bathroom was well appointed, even had a hair dryer. Fluffy robes in the closet. One negative tho: the rug in a corner near the nightstand smelled of feces although it appeared clean. I'm pretty sure it was from a previous pet's stay. While we weren't concerned enough to switch rooms, it drove our poor cat crazy and he howled and bounced off the walls all-night.

  • Stayed December 2009, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NYC
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
Reviews in 18 cities Reviews in 18 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed December 12, 2009

Very nice hotel w/ a superb location; close to Coyote Cafe & museums and everything downtown. Staff was friendly & helpful. Room svc. breakfast was good. Good-looking hotel, fantastic location. If you can get a bargain rate via Priceline this is a great choice. i was on business so rate was not crucial. Fantastic TV in room - 42-inch HD set w/ good HD signal - TV was really awesome, as i wanted to catch Mythbusters after the event I came to town for, and did so in glorious, big-screen HD

  • Stayed December 2009, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Santa Fe Historic Plaza

Address: 100 Sandoval St, Santa Fe, NM 87501-2131
Phone Number:
Location: United States > New Mexico > Santa Fe
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotel in Santa Fe
#16 Romantic Hotel in Santa Fe
#18 Family Hotel in Santa Fe
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Santa Fe Historic Plaza 3.5*
Number of rooms: 158
Official Description (provided by the hotel):
Located just 2 blocks from the famous Historic Plaza, the Hilton is one of the best hotels in downtown Santa Fe. Not many hotels near Santa Fe, NM can compete with our excellent service and amenities. ... more   less 
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Also Known As:
Hilton Santa Fe Historic Plaza Hotel Santa Fe
Hilton Hotel Santa Fe

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