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“Great location - A little tired” 4 of 5 stars
Review of Hilton Santa Fe Historic Plaza

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Hilton Santa Fe Historic Plaza
3.5 of 5 Hotel   |   100 Sandoval St, Santa Fe, NM 87501-2131   |  
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O'Keefe Museum Package
Ranked #20 of 60 Hotels in Santa Fe
Washington DC, District of Columbia
Senior Contributor
36 reviews 36 reviews
9 hotel reviews
Reviews in 17 cities Reviews in 17 cities
14 helpful votes 14 helpful votes
“Great location - A little tired”
4 of 5 stars Reviewed May 15, 2014

I had to spend two nights in Santa Fe on business near the Capitol - I am a Hilton Gold member so I picked this one.

While the location was excellent the hotel lacked any pizzazz and looked a little old. The rooms were nice, clean and appear to have been updated but the hallways and main lobby lacked.

I would definitely stay here again, service was excellent, the place was clean and pleasant. A couple of burned out bulbs but otherwise a very nice room.

Walking distance to great shops and restaurants - an excellent location.

  • Stayed May 2014, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marcella-Vega, Front Office Manager at Hilton Santa Fe Historic Plaza, responded to this review, May 18, 2014
Thank you for all of your comment. We appreciate all of your feedback and have shared it with our hotel staff.
We look forward to hosting you again soon at the Hilton Santa Fe Historic Plaza
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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705 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (122)
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English first
Ogden, United States
1 review
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 14, 2014

I stayed at this hotel, Santa Fe Historic Hilton, for a weeklong conference. The hotel staff were great, especially the food catering staff. They were incredible. And the food was tremendous and abundant. I would return to this location again!! And no, I am not a ghost writer who is part of Hilton. I live in Utah, USA and was a business guest here.

  • Stayed May 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marcella-Vega, Front Office Manager at Hilton Santa Fe Historic Plaza, responded to this review, May 18, 2014
Thank you for taking the time to write a review on TripAdvisor after your recent stay with us. I am pleased that you enjoyed the service provided by the hotel.
We look forward to hosting you again in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lakewood, United States
1 review
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 14, 2014

Every employee at this hotel was friendly and willing to help with anything needed. We were always greeted with a smile. The hotel was located in the perfect spot to walk around downtown and to the plaza. The only downside was that the breakfast upgrade that we paid for with our room was not worth it. The restaurant employees were great, but the variety and quality of the breakfast food was sub par.

  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marcella-Vega, Front Office Manager at Hilton Santa Fe Historic Plaza, responded to this review, May 18, 2014
Thank you for taking the time to share your experience regarding your recent stay at our hotel. We sincerely appreciate your feedback. Our Executive Team is reviewing your comments to ensure they are used to improve our guest's experience.We look forward to welcoming you back to our hotel in the not too distant future..
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Las Vegas, United States
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 12, 2014

Best Hotel stay ever!! Clean, quiet, superior service! Friendly staff! Highly recommended! Food is great. Plenty of shopping in the area. Walking distance to great restaurants, entertainment, and shopping.

  • Stayed May 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marcella-Vega, Front Office Manager at Hilton Santa Fe Historic Plaza, responded to this review, May 18, 2014
Thank you for all of your comment. We appreciate all of your feedback and have shared it with our hotel staff.
We look forward to hosting you again soon at the Hilton Santa Fe Historic Plaza
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed May 12, 2014

This is a great historic hotel which was recently updated in the heart of Santa Fe. We have returned to this hotel many times over the decades we have been in Santa Fe. The hotel has wonderful amenities and we tend to walk all over Santa Fe from it. Hotel provides a helpful map of the area with restaurants and other sites of interest. Outside firepit is a great place for a nightcap.

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marcella-Vega, Front Office Manager at Hilton Santa Fe Historic Plaza, responded to this review, May 18, 2014
Thank you so much for your comments; we truly appreciate all of your feedback. We are very proud of our Buildings Heritage as well as that of our City. We have shared your comments with our staff and we look forward to hosting you again in the near future
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toledo, Ohio
Top Contributor
110 reviews 110 reviews
21 hotel reviews
Reviews in 50 cities Reviews in 50 cities
87 helpful votes 87 helpful votes
4 of 5 stars Reviewed May 11, 2014

Stayed here while attending a conference at the El Dorado. Great location for me. Just across the street as well as only a couple of blocks from the square and many restaurants. Santa Fe is very walkable and I was able to take advantage of that from this location. Pool area is nice and has a lovely outdoor fireplace - ask for a glass of wine to go from the bar and enjoy!

  • Stayed April 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marcella-Vega, Front Office Manager at Hilton Santa Fe Historic Plaza, responded to this review, May 18, 2014
Thank you for taking a moment to share your experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we hope you will consider staying with us again in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Austin, Texas, United States
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed May 9, 2014 via mobile

This is a nice property with really nice, large rooms and great service. It is very convenient to downtown Santa Fe and all major sites and museums. I love the large bathroom, very large flat panel TV, and the nice health club. Parking is free (as opposed to $10-$28/night by other hotels) and So is internet. I would definitely stay at the hotel again and recommend it heartily to my friends and family. recommend this property over the nearby El Dorado Spa & Hotel. xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Stayed May 2014, traveled as a couple
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marcella-Vega, Front Office Manager at Hilton Santa Fe Historic Plaza, responded to this review, May 18, 2014
Thank you so much for taking the time to write a review on Trip Advisor regarding your recent stay at the Hilton Santa Fe Historic Plaza. We appreciate all of your feedback and comments and have shared them with our hotel staff, as this allows us to improve our services for you, our loyal guest. We look forward to hosting you again in the near future
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Santa Fe Historic Plaza

Address: 100 Sandoval St, Santa Fe, NM 87501-2131
Phone Number:
Location: United States > New Mexico > Santa Fe
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Santa Fe
#19 Family Hotel in Santa Fe
#20 Romantic Hotel in Santa Fe
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Santa Fe Historic Plaza 3.5*
Number of rooms: 158
Official Description (provided by the hotel):
Located just 2 blocks from the famous Historic Plaza, the Hilton is one of the best hotels in downtown Santa Fe. Not many hotels near Santa Fe, NM can compete with our excellent service and amenities. ... more   less 
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Also Known As:
Hilton Santa Fe Historic Plaza Hotel Santa Fe
Hilton Hotel Santa Fe

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