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“Great location and friendly staff!” 4 of 5 stars
Review of Hilton Santa Fe Historic Plaza

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Hilton Santa Fe Historic Plaza
3.5 of 5 Hotel   |   100 Sandoval St, Santa Fe, NM 87501-2131   |  
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O'Keefe Museum Package
Ranked #18 of 60 hotels in Santa Fe
Toledo, Ohio
Top Contributor
102 reviews 102 reviews
20 hotel reviews
Reviews in 46 cities Reviews in 46 cities
82 helpful votes 82 helpful votes
“Great location and friendly staff!”
4 of 5 stars Reviewed May 11, 2014

Stayed here while attending a conference at the El Dorado. Great location for me. Just across the street as well as only a couple of blocks from the square and many restaurants. Santa Fe is very walkable and I was able to take advantage of that from this location. Pool area is nice and has a lovely outdoor fireplace - ask for a glass of wine to go from the bar and enjoy!

  • Stayed April 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marcella-Vega, Front Office Manager at Hilton Santa Fe Historic Plaza, responded to this review, May 18, 2014
Thank you for taking a moment to share your experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we hope you will consider staying with us again in the near future.
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Austin, Texas, United States
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed May 9, 2014 via mobile

This is a nice property with really nice, large rooms and great service. It is very convenient to downtown Santa Fe and all major sites and museums. I love the large bathroom, very large flat panel TV, and the nice health club. Parking is free (as opposed to $10-$28/night by other hotels) and So is internet. I would definitely stay at the hotel again and recommend it heartily to my friends and family. recommend this property over the nearby El Dorado Spa & Hotel. xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Stayed May 2014, traveled as a couple
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marcella-Vega, Front Office Manager at Hilton Santa Fe Historic Plaza, responded to this review, May 18, 2014
Thank you so much for taking the time to write a review on Trip Advisor regarding your recent stay at the Hilton Santa Fe Historic Plaza. We appreciate all of your feedback and comments and have shared them with our hotel staff, as this allows us to improve our services for you, our loyal guest. We look forward to hosting you again in the near future
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Eatonton, United States
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 9, 2014

Great location and staff. Only a short walk from the plaza with good restaurants in hotel and others close by. Great rooms with a heated pool and fire pit. The staff went out of their way to make sure everything was just right. I'll make this home in Santa Fe.

  • Stayed May 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marcella-Vega, Front Office Manager at Hilton Santa Fe Historic Plaza, responded to this review, May 18, 2014
Thank you so much for your comments; we truly appreciate all of your feedback. I am pleased that you enjoyed the service provided by the hotel and that you were able to walk to your destinations. We look forward to hosting you again in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Yorktown Heights, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 9, 2014

Housekeeping was slow to deliver appropriate number of towels & glasses. Had to remind them daily. No shampoo in room upon arrival. Great location, just a few blocks from town Plaza. Food at hotel was very good for hotel food especially during lunch at conference. Local fare, tasty. Lovely pool area with fireplace for evenings.

  • Stayed May 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marcella-Vega, Front Office Manager at Hilton Santa Fe Historic Plaza, responded to this review, May 18, 2014
Thank you for taking the time to write a review on TripAdvisor after your recent stay with us at the Hilton Santa Fe Historic Plaza. I would like to apologize for the inconveniences that you experienced. This is not the level of service that we deliver to our guests.We truly appreciate and value all of your feedback, as this allows us to improve our services for you, our loyal guest.We look forward to hosting you again in the near future
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leland, North Carolina
Senior Contributor
41 reviews 41 reviews
6 hotel reviews
Reviews in 15 cities Reviews in 15 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed May 8, 2014

Had a room on the poolside which was quiet clean and comfortable. My daughter had left some clothing in the dresser so she called about it and it was waiting for us on our return several days later. Had to pay for parking, but considering the location, it was worth it. We could walk to almost everything in the historic part of Santa Fe.

  • Stayed May 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marcella-Vega, Front Office Manager at Hilton Santa Fe Historic Plaza, responded to this review, May 18, 2014
Thank you for taking the time to write a review on TripAdvisor after your recent stay with us. We appreciate all of your feedback and have shared it with our hotel staff.
We look forward to hosting you again soon at the Hilton Santa Fe Historic Plaza
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Omaha, Nebraska
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed May 5, 2014

Stayed here overnight on my way up to a family vacation and love it. Had I not already had a place to g I would have stayed longer. Rooms were very comfortable, and the location perfect for touring the Plaza. Staff was exceptionally friendly and helpful.

Stayed May 2014, traveled solo
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marcella-Vega, Front Office Manager at Hilton Santa Fe Historic Plaza, responded to this review, May 9, 2014
Thank you so much for your comments; we truly appreciate all of your feedback. I am pleased that you enjoyed the service provided by the hotel. We have shared your comments with our staff and we look forward to hosting you again in the near future
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Top Contributor
119 reviews 119 reviews
21 hotel reviews
Reviews in 37 cities Reviews in 37 cities
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed May 3, 2014

We had a casita so I don't know about the rest of the hotel but it was in fantastic (like new in spring, 2014) shape and the furniture was very comfortable. Staff was great. Parking is gated but anyone can still walk through (at least you know you can get a parking space, because that can be hard near the square). Perfect to access shopping and dining by foot. I thought it was a bit pricey but it was the only two bathroom option I could find in the area (the two bedroom casita is two bathroom but still a Jack-and-Jill shower room that is shared).

  • Stayed April 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marcella-Vega, Front Office Manager at Hilton Santa Fe Historic Plaza, responded to this review, May 4, 2014
Thank you so much for your comments; we truly appreciate all of your feedback. We are very proud of our Buildings Heritage as well as that of our City. We have just recently completed our guest room renovations and now have wonderful new guest rooms to share with all of our future Guests. We look forward to hosting you again in the near future
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Hilton Santa Fe Historic Plaza

Address: 100 Sandoval St, Santa Fe, NM 87501-2131
Phone Number:
Location: United States > New Mexico > Santa Fe
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotel in Santa Fe
#18 Romantic Hotel in Santa Fe
#20 Family Hotel in Santa Fe
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Santa Fe Historic Plaza 3.5*
Official Description (provided by the hotel):
Located just 2 blocks from the famous Historic Plaza, the Hilton is one of the best hotels in downtown Santa Fe. Not many hotels near Santa Fe, NM can compete with our excellent service and amenities. ... more   less 
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Also Known As:
Hilton Santa Fe Historic Plaza Hotel Santa Fe
Hilton Hotel Santa Fe

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